I bought a new HP Pavilion G6 and It isn't working
So, last week I ordered a Normally $120 HP notebook battery for $50, and It isn't working, along with other issues.
Here are the problems:
1. I have shut it down, and left it to charge overnight and it stays at 0%.
2. Even with the adapter unplugged, the light lights up, and it says it is charging on the screen.
3. This is a quality 9-Cell battery, with a 4&1/2 Star reveiw, and I thought it would be a good deal. I was wrong.
If anyone can help me, please do so. I have a Pavilion G6 Notebook, it's a year old, and I haven't had any issues like this before. I would really appreciate it. Thanks!
Welcome to the HP forum.
Below is some information you can use to test that battery and determine whether it will work as expected:
Testing and Calibrating the Battery (Windows 7)
Testing and Calibrating the Battery (Windows 8)
If you do find that you need to replace the battery, you might opt to buy a battery from HP. You will likely have to pay full price for for the purchase: For the price you do pay you will get HP's warranty on the battery and the purchase. If you are in the USA, it should not take very long for the shipment to arrive at your location.
HP Parts Store
Good Luck!
Kind Regards,
Dragon-Fur
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