I bought a new iMac preloaded without a backup disc and I now want to reconfigure the administrator

I bought a new iMac preloaded without a backup disc and I now want to reconfigure the administrator as I've forgotten the details I entered initially?

Welcome to Apple Support Communities
New Macs do not come with DVDs to reinstall Mac OS X. Instead, you have got OS X Recovery > http://support.apple.com/kb/HT4718
If you have forgotten your user account password, you can still reset it through OS X Recovery by following these steps > http://discussions.apple.com/docs/DOC-4101 You may need to do some work with the keychain after resetting your password > http://support.apple.com/kb/HT1631?viewlocale=en_US&locale=en_US

Similar Messages

  • I bought a new imac transfered my data via timemachine and now when i want to open aperture it asks for my serial and when i put it in it says that is your upgrade serial please put in your original serial which i have no idea what that would be box gone

    i used time machine to reinstall all products on a new imac machine.   everything seems to be installed but when i open aperture it asks for my serial # and when i put it in it says that is your upgrade serial..  we want the original serial #.    that box is long gone,   how do i find that serial #

         If you cannot find your original serial number, you will have to contact Apple with a proof of purchase, see these links:
    Pro Application Replacement Serial Numbers: http://support.apple.com/kb/HT1861
    Troubleshooting Professional Application Serial Numbers: http://support.apple.com/kb/TS2005
    Regards
    Léonie

  • I have just bought a new iMac which is running mountain lion and my logic won't work how can i fix this

    i have just bought an imac 27 for my music making and ive installed logic and it wont work saying its not compatible what do i do please

    Hi
    Sounds like you need to run Software update and install the latest version of Logic
    CCT

  • Just bought a new iMac....transferring music and pics from old PC...

    I have a burning question. First let me begin by saying that our old PC is seriously infected with something. What? I dont know. What I do know is that is has gone from 110% speed to about 60% speed in a month. Not the reason we got an iMac but it was an excellent excuse for my wife My question is will I risk infecting my new iMac if I copy all the music and pictures (thats all I want) onto a external flash drive and simply copy that content onto my new iMac? All I want is my music and pictures, and like 20 docs. Will anything malicious on my PC (vista) piggyback over to my music and pics and onto my iMac? Thanks for the help.

    So do people not answer questions around here or what? I know someone around here has an answer to this. Seriously I havent even unboxed my mac yet. I dont wanna screw it up.

  • I just bought a new iMAC. I want to change the password, but the system is not accepting any old passwords.  How do I reset this, so that I can set a password?

    I just bought a new iMAC.  I want to set a password.  But, the system seems to think I already have one set, and I don't know what it is.  How do I reset this feature, so that I can set a password, without knowing the current password?

    Have you yet, during setting up the new iMac, transferred old data and settings from an external hard drive or another computer?  If so, then your computer obtained its current set Password from that tranfer, so you would have to determine what that Password was in the old system.  If you have Not transferred any information that way, then the installation and/or setup seem to have corrupted somehow since it hasn't yet received a new system Password selection from you. 
    At this point, if you can, you can reboot while holding down the Command - R keys to boot into the Mountain Lion Recovery Partition.  There you can select to "Reinstall Mountain Lion from the Internet".  This will overwrite your current installation and any problems that have occured and give you a fresh install that hopefullywill allow you to set up without problems.

  • Just bought a new iMac, I am in screen saver mode and have forgotten the password ?

    Just bought a new iMac, I am in screen saver mode and have forgotten the password ?

    This link will tell you exactly how to reset your password
    http://support.apple.com/kb/HT1274
    In OS X Lion or later, you can reset your user password with your Apple ID.
    In Mac OS X v10.6.8 or earlier, follow these steps to reset a password when there is only one administrator account on the computer, or if the original administrator account needs a password reset. "Original" administrator account refers to the one that was created immediately after installing Mac OS X. If the original administrator password is known, that administrator account may be used to reset the passwords of other administrator accounts using the steps described above. These steps require an optical drive; if your Mac does not have an optical drive and you have a Mac OS X v10.6 Install disc, see below.
    Start up from a Mac OS X Install disc (one whose version is closest to the version of Mac OS X installed).  Usually, you can start from the disc by putting it in your computer, restarting, and holding the C key. Or, put it in the computer and click the Install or Restore icon you see in the disc's main window (after which the computer will start from the disc without you needing to hold C). Or, you can use Startup Manager or the Startup Disk preference pane to select the Install disc.
    Choose a language, click the arrow button to continue,
    Mac OS X v10.6 or later: Choose Password Reset from the Utilities menu.
    Mac OS X v10.5 or v10.4: Choose Reset Password from the Utilities menu.
    Mac OS X v10.3: Choose Reset Password from the Installer menu.
    Tip: If you don't see this menu or menu choice, you're probably not started from the disc yet.
    Note: The default keyboard layout is U.S. English while started from the installation disc. If you use a keyboard layout other than U.S English, use the Input menu (the flag icon on the right side of the menu bar) to select the desired layout before typing a new password.
    Select your Mac OS X hard disk volume.
    Select the user name of your original administrator account.
    Important: Do not select "System Administrator (root)". This is actually the root user. You should not confuse it with a normal administrator account.
    Enter a new password.
    Click Save.
    Click the red button in the upper left corner to quit the application.
    Choose Quit Mac OS X Installer... from the Mac OS X Installer menu.
    Click Restart.
    After following these steps, you'll want to also follow the steps in this article.
    Mac OS X v10.6: Resetting the original administrator account password on a Mac that has no optical drive
    These steps require a second computer that has an optical drive.Note: If the second computer is a Mac, make sure Mac OS X v10.5.3 or later is installed. If the second computer is a PC, make sure the DVD or CD Sharing Update 1.0 for Windows is installed.
    Open "Remote Install Mac OS X" from the Utilities folder.
    Follow the onscreen instructions.
    For more information, see Sharing DVDs or CDs with Remote Disc.

  • I bought a new imac running Loin and Office 2011. The server we use to access emails runs exchange 2003 and my IT person says the imac is not compatible with the server. The server does not want to let me access using any email software.

    I bought a new imac running Loin with Office 2011. I am the only mac in the office and the Server we use to access emails runs exchange 2003 and my IT person says the imac is not compatible with the server. The server does not want to let me access using any email software other than webmail access through our website. It looks as though 2011 is not compatible with 2003 per some searches online, but what are some options I have to gain full access again? I purchased parallels in hopes that this my help and I am able to use remote desktop connection to log on to server but can not drag and drop files I need. There is a shared drive on that Server we all use to exchange files.
    The two main issues are gaining access to my email again and ability to drag and drop files from mac to pc. I hope this is enough info to get some solutions.
    PS - IT person says my iMac's IP is what his server does not understand so that is why I can not login.

    Office 2011 is not compatbile with Exchange 2003.
    I suggest you post further Office related questions on Microsoft's own forums for their Mac software:
    http://answers.microsoft.com/en-us/mac

  • My iPod is a 2008 version. I just bought a new iMac. My iphone  and my ipad are connected to the ne w computer , but I can't figure out how to register my old device on the new computer

    I have a 2008 IPod , Just bought a new IMAC. My iphone and ipad are registered but I can't figure out how to add the old ipod.

    What have you tried?
    What happens?
    Error message?
    What does it say?
    Have you copied everything from your old computer, or your backup copy of your old computer, to your new one?

  • I recently bought a new iMac as well as a wireless time capsule and have it connected how can I use this external drive as the location to store all my files for iTunes, or is this even possible?

    New iMac user here, I recently bought a new iMac and Time capsule and have the whole network up and running now. I have connected another external HD to the time capsule as well and have a total of 3 TB of storage connected wireless to my new iMac. My question is can I use this location as the default location for iTunes?  I doubt I am gonna run out of room considering the iMac has 1 TB of storage already, but I'd prefer to keep my movies and music off the Mac to keep it running smoothly. If this is possibly, I'd like to do this with iPhoto as well. 

    I would advise against placing your iTunes library on a Time Capsule.
    The Time Capsule is designed as a backup device and not for wireless streaming of video.
    Before you do anything more, can I suggest you put into place a reliable, redundant backup strategy.
    Unless you are prepared to risk loss of your iTunes library due to a hard drive failure, I would not put iTunes on the Time Capsule.
    Leave your iTunes library on your iMac until such time as your internal drive is full. Backup to Time Capsule using Time Machine and create a clone of your internal iMac HD to your external drive.
    That's my 2 cents worth. Others may have a different opinion.

  • I just bought a new iMac and now I am trying to use it as a screen for my Macbook pro, but it don't have a Mini DisplayPort the new model only have Thunderbolt which my Macbook don't have. Is there any way to connect this two mac's anyway??

    I just bought a new iMac and now I amtrying to use it as a screen for my Macbook pro, but it don’t have a MiniDisplayPort the new model only have Thunderbolt which my Macbook don’t have. Isthere any way to connect this two mac’s anyway??

    Screen sharing setup in 10.5, 10.6 are described by the links by operating system.  10.7 is fairly similar to 10.6.
    And if both Macs have Firewire, you can setup a Firewire over IP network for fast communication between machines.  Note if you have two different Firewire ports a 6 pin to 9 pin Firewire cable does exist.  There are no Firewire to USB cables.

  • HT201528 I bought a new iMac.  How can I move my iWeb site from my old computer to my new one.  iWeb is installed on my new iMac.

    I bought a new iMac.  How can I move my iWeb site from my old computer to my new one.  iWeb is installed on my new iMac.

    iWeb stores the data in a Domain.sites2 file whose default location is shown here...
    http://www.iwebformusicians.com/iWeb/iWeb-Tips.html
    Move this to your new Mac.
    See this page for info about using iWeb with OSX 10.7 & 8...
    http://www.iwebformusicians.com/iWeb/mountain-lion.html

  • I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?

    I just bought a new IMac. I have photoshop elements installed on my old IMac and would like to move it to the new one. How can i do this?

    Unfortunately, adobe doesn't have photoshop elements 6 available for download, as far as i know, so your best bet is to either get an usb dvd drive or use an computer with a dvd drive and copy the contents of the pse 6 dvd to somethiing like
    a flash drive and then copy the contents from that drive to your new computer.
    Do you still have your older mac and it has a dvd drive?
    You can share files between the two using airdrop or an ethernet cable.
    http://support.apple.com/en-is/HT203106
    http://support.apple.com/kb/PH18722
    http://support.apple.com/kb/PH14409

  • Bought a new iMac and no longer can access my bank account

    Why am I unable to access my bank account after I bought a new iMac with Lion?

    Did you migrtrate the information from your old computer to the new one?  If not, you are probably missing the certificates needed in Keychain Access to connect to the secure server.
    If you have the old computer, assuming it is a mac, open the Keychain Access, find a certificate with the name of your bank, copy that to a flash drive, then put that in the Keychain Access of your new machine,

  • I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?

    I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?

    m1doc,
    Are you migrating from a Mac or a MS Window machine? Either way you probably should be in touch with AppleCare, you have 90 days of free AppleCare telephone support. They can usually help on issues like this. If you don't know the phone number please use http://support.apple.com/kb/HE57 to help find the number in your country.

  • I just bought a new iMAC and cannot print with my old HPO Officejet G85 all in one printer.  How do I get the printer working.

    I just bought a new iMac and cannot get my old HP Officejet G85 printer to work.  What can I do to get it to print from the computer?
    JC

    The list of supported printers is below. Yours isn't on it.
    OS X: Printer and scanner software available for download

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