I bought a new imac transfered my data via timemachine and now when i want to open aperture it asks for my serial and when i put it in it says that is your upgrade serial please put in your original serial which i have no idea what that would be box gone

i used time machine to reinstall all products on a new imac machine. everything seems to be installed but when i open aperture it asks for my serial # and when i put it in it says that is your upgrade serial.. we want the original serial #. that box is long gone, how do i find that serial #

If you cannot find your original serial number, you will have to contact Apple with a proof of purchase, see these links:
Pro Application Replacement Serial Numbers: http://support.apple.com/kb/HT1861
Troubleshooting Professional Application Serial Numbers: http://support.apple.com/kb/TS2005
Regards
Léonie

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I put my sim card into a new iphone and tried to change it back to the old one and now the phone is locked. It's asking for a passcode and I didn't have a passcode set up.

Hi! I need help! I put my sim card into a new iphone (3g) and then tried to put it back into the old one to get my contacts from it. Now the old iphone is locked and it's asking for a passcode, but I never set up a passcode on it. Has anyone experienced this or does anyone know what to do? Thanks!

Not sure if this applies to your region, but in Australia the SIM password is often written on the "credit card" sized plastic card that the SIM was provided to you with the phone by the telco. Do you still have this? It could be in the iPhone box?

I had a computor crash and bought a new Mac. I reinstalled with timemachine but now my CS4 say kode 150:30

I had a computor crash and bought a new Mac. I reinstalled with timemachine but now my CS4 say kode 150:30

You need to install Adobe applications ... transferring them does not usually work.
CS4 - http://helpx.adobe.com/creative-suite/kb/cs4-product-downloads.html

Aperture keeps asking for my name and serial number

Aperture keeps asking for my name and serial number, but only on one of my Macs. This is a new Mac that I restored from my old Mac. It made sense to have to put in the documentation the first time, but the program keeps asking for it. Any thoughts?

Be sure to enter the serial number, when you are logged in from an account with Administrator priveleges - otherwise the serial number cannot be stored.
Aperture is installed for all users on your mac, so the serial number is written to the system library, not the user library; this requires read/write access for administrators. Do you enter your serial number using an administrator account?
SInce you migrated your system from another mac, you still may have an older ProAppSystemID file or Aperture cannot write to the System Library.
To stop Aperture asking for the serial number, first check, if you still have an old file "ProAppsSystemID" in your System Library.
Quit Aperture.
Go to your MacintoshHD and open the folder "Library", then "Application Support", then "ProApps".
Remove the File "ProAppsSystemID" to the Desktop, if it exist and restart Aperture.
Reenter your serial number, hopefully for the last time.
Sometimes Aperture writes this file to a temporary directory, when it cannot write to the Library. If the above does not work, look at the temporary directory /tmp
Use the Finder's "Go" menu
Go > Got to folder and enter /tmp into the textfield. If you see ProAppsSystemID there, move it to its proper location in /Library/Application Support/ProApps.
Aperture must be running, and you will have to wait a few minutes to be seeing the file appearing the /tmp directory.
Regards
Léonie

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.

All of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any

all of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any file or library that has anything to do with itunes except safari and quicktime are fine. im about to pull out whats left of my hair.

Okay, that's got one thing ruled out at least.
Can you check something for me, big? I'd like to see if iTunes launches with the Bonjour Service disabled.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try launching iTunes. Does it open this time?

I have installed Photoshop elements 2 on my new computer. When I try to open it it asks for more vertual memory. How do it? IThe computer has 16GB ram

How do I ad more vertual memory?

Thank you for your reply.
In a message dated 12/2/2014 3:47:56 P.M. Pacific Standard Time,
[email protected] writes:
I have installed Photoshop elements 2 on my new computer. When I try to
open it it asks for more vertual memory. How do it? IThe computer has 16GB
ram
created by Peru Bob (https://forums.adobe.com/people/Peru+Bob) in
Photoshop Elements - View the full discussion
(https://forums.adobe.com/message/6980560#6980560)

What is the difference between mouton lion, lion, snow leopard? I have an iPad, iPhone and iMac but I have no idea what you would use these for?

What is the difference between mouton lion, lion, snow leopard? I have an iPad, iPhone and iMac but I have no idea what you would use these for?

Probably. Back up your data and check your applications for compatibility before installing it.
(111162)

HT201441 Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such

Hi I bought a second-hand phone iphone4, I update the software when you want to activate the phone asked for my registration icloud I do not know what is the password for this registration, can you tell me how to go to the next step without such registration in icloud
my ICCID is 8935905000307066111

Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

I am trying to do a migration transfer from an older Mac Pro, running Leopard, to a newer Mac Pro, running Lion. There is a step that asks for a "passcode" to proceed. I have no idea what that passcode is. It seems to want a numeric code.

I am trying to do a migration transfer from an older Mac Pro, running Leopard, to a newer Mac Pro, running Lion. There is a step that asks for a "passcode" to proceed. I have no idea what that passcode is. It seems to want a numeric code. Has anyone had this experience?

This general-purpose article gives detailed step-by-step instructions for using Migration assistant, Setup Assistant, and other mehtods, and discusses the Pros and cons of each mtheod. It is very approachable and easy to understand. Wriiten by Pondini, the resident Time Machine guru.
Setting-up a new Mac from an old one, its backups, or a PC

I get charged for $9.99 each month and i have no idea what that is. Whatever is it product or membership could you cancel it please? Thank you!

I get charged for $9.99 each month and i have no idea what that is. It has been a long time since I used abode products so I am really not sure it is a product I purchased before. But I would like to cancel whatever it is on my account and stop the payment please. Thank you~

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

After IOS 8 upgrade, when I turn my phone on, it asks for a password and none of my passwords seem to work. I have already managed to update my password.

I upgraded to IOS 8 and now when I turn on the phone, it is asking for a password and I have used every password I have used previously but the phone is not accepting the last one I upgraded to. I did a reset of my password but now have to wait 20 more minutes before I can try to get into my phone. I have no idea as to what to do. Thanks to anyone who can help.

Could it be your email password, or your exchange pass code ? If that does not work you may need to restore the iPad. Good luck.

HT201269 When I plug my iPhone 5s into the computer to restore it from iTunes a pop-up comes up and says "this version of iTunes has not been correctly localized for this language. Please run the English version." I have no idea what that means or how to

In need of help figuring this phone stuff out! I am trying to get all the apps from my husbands old phone to his new one. I have already backed up the old phone and got everything onto iTunes, but every time I plug the new iPhone 5s into my computer it says that the version of iTunes is not correctly localized for this language and asks for me to run the English version. I have no idea how to do that? Please help.

Hi Celia51510,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
I can't tell from your post if you are using a Windows or a Mac Computer.
Try deleting the iTunes application and redownloading the version you need below:
iTunes 11.1 Download for Mac
http://support.apple.com/kb/DL1614
iTunes 11.1 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Cheers,
- Judy

When i make search in my old email, when i want to open some of them for a lot i cant. For some no problem. There are emails from the same folder in same dates.

I search in my email something. When want to open the content from the emails, for some i can but for other i cant.
Same type of emails, same date, same attachments.

If you think getting your web pages to appear OK in all the major browsers is tricky then dealing with email clients is way worse. There are so many of them.
If you want to bulk email yourself, there are apps for it and their templates will work in most cases...
http://www.iwebformusicians.com/Website-Email-Marketing/EBlast.html
This one will create the form, database and send out the emails...
http://www.iwebformusicians.com/Website-Email-Marketing/MailShoot.html
The alternative is to use a marketing service if your business can justify the cost. Their templates are tested in all the common email clients...
http://www.iwebformusicians.com/Website-Email-Marketing/Email-Marketing-Service. html
"I may receive some form of compensation, financial or otherwise, from my recommendation or link."

HT201442 hi there , i forget my apple id and password which is i use for my new iphone 4s , and i dont know what to do now ,, even i cant use the phone , always ask for apple id and password to get this phone activated

my new iphone serial number is DX3LGJH3FML6

I am amazed by the number of people who claim that they've forgotten their Apple ID, password, security questions, and rescue email address. I'm wondering what percentage of these people have stolen property. Regardless, you can get your Apple ID here: Settings>Store>tap on your AppleID.
FYI: you posted in the wrong forum.

I bought a new imac transfered my data via timemachine and now when i want to open aperture it asks for my serial and when i put it in it says that is your upgrade serial please put in your original serial which i have no idea what that would be box gone

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