I bought a new ipad for my wife and it works well. BUT need help

Only problem is that when she tries to download a movie or song from itunes it starts downloading and even debit on my credit card so the account is ok but when it finishes downloading it stops and says can t download the movie
Even for other movies or songs
But it worked with a book
Helpppp
Last model of ipad
No prob of memory
Account works and even debited

The only way they would all come over is if your wife had automatic downloads turned on in her store settings on the phone before she downloaded the apps. A popup for this option also comes up when you first sign into an apple id on the phone in the app store. If she didn't have that setting turned on, she'll have to download them one by one.
She could also try to sync them over from a computer that has itunes on it

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