I bought a new mac. my old creative suite design standard works well but acrobat doesn't accept the serial number

I bought a new mac.  My old creative suite design standard works well but acrobat reader 8 doesn't accept the serial number.
Please, is there any methods do make this?
All is right with my subscription. I just install the suite one time on my old mac.
Thanks
Yoann

Was the FCS on your old machine an upgrade? You will need to enter your original, full version serial first, and then you will be prompted for the upgrade serial number.
Hope this helps.
MtD

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