I bought a new Macbook Air; how to do I request an up-to-date upgrade?

I just purchased a new Macbook Air; Apple.com tells me I need to request an up-to-date upgrade within 30 days of purchase. How do I do this?
Thanks!

Keep checking in with this link as the date gets closer.
http://www.apple.com/osx/uptodate/
Details will be posted at this link when ML goes public.

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Just bought a new macbook air, how can i install my iphotos from my mac desktop to the air

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Bill

Connect the two Macs together (network, firewire target mode, etc) or use an external hard drive formed Mac OS extended (journaled) and drag the iPhoto library intact as a single entity from the old Mac to the pictures folder of the new Mac - launch iPhoto on the new mac and it will open the library and convert it as needed and you will be ready move forward.
LN

I bought a new MacBook Air the other day and I have been trying to connect my iPhone into the laptop to charge. However every time I plug it in, the phone connects and disconnects very quickly and doesn't charge. How do I fix this?

I Bought a new macbook air and it won't charge my phone. This is the second laptop ive gone through as i got a replacement one only two days ago for the same problem. I need to be able to connect my iPhone so I can download songs etc from iTunes onto my phone. How do I fix this?

Since this is the second computer you've had this problem with, I recommend you look for answers on the iPhone forum. My thinking is it is an iPhone issue rather than a computer issue (unless it is some software incompatibility).

I just bought a new MacBook Air. In my old one, I could go from screen to screen by using three fingers to swipe over the key pad. This one just sits there. It is Yosemite. How do I set up preferences so I can use three fingers to move from screen to

I just bought a new MacBook Air. In my old one, I could go from screen to screen by using three fingers to swipe over the key pad. This one just sits there. It is Yosemite. How do I set up preferences so I can use three fingers to move from screen to screen?

Those choices are controlled via System Preferences, Trackpad.

Bought a new macbook air because my old computer is formatted. I want to sync my iphone to my new mac, so I can save the data on my iphone without losing data. how can I do?

bought a new macbook air because my old computer is formatted. I want to sync my iphone to my new mac, so I can save the data on my iphone without losing data. how can I do?

You need to copy everything form your old computer, or your backup copy of your old computer to your new one.
The iphone is not a storage/backup device. it simply mirrors the selected content of the computer to which it is synced.

Just bought my new macbook air, i noticed that my version is os x 10.9 (btw its 2013 model). how can i upgrade it to the latest version? it only shows apps such as numbers etc on the software update on app store

just bought my new macbook air, i noticed that my version is os x 10.9 (btw its 2013 model). how can i upgrade it to the latest version?(to 10.9.2 or 3?) it only shows apps such as numbers etc... of the software update on app store.

Here is a link to download 10.9.3 Update (Combo) manually:
http://support.apple.com/kb/DL1746.

I just bought a new macbook air and while transferring documents from my old computer to my new one it stopped working, how do I restart the transferring process (it won't force quit on the new one)?

I just bought a new macbook air and while transferring documents from my old computer to my new one it stopped working, how do I restart the transferring process (it won't force quit on the new one)?
I NEED HELP

jesster03 wrote:
i just bought a new macbook w/ mtn lion. when i transferred data from my old macbook over, it created another user name (i called it "old computer"). That's actually good
That's actually bad. Peruse Pondini's Setup New Mac guide and seriously consider starting over.

I bought a new Macbook Air, and got an error when trying to register it with my Apple ID

So, I bought a new Macbook Air and tried to register it with my Apple ID, however I get an error about the product being already registered.
I haven't registered it yet. How can I fix this?

A new Mac comes with 90 days of free tech support from AppleCare.
AppleCare: 1-800-275-2273
Call AppleCare.
Best.

New MacBook Air backed up from my Time Capsule. Now Mail and Safari won't open, I just bought a new MacBook Air and backed up from my Time Capsule. Now Mail and Safari won't open

I just bought a new MacBook Air after my old one suffered a drink being spilled on it and died. I used migration assistant to back up from my time capsule but now it won't open Mail or Safari and iTunes can't find all my music. Any ideas how to fix this? I have downloaded software updates.

Thanks for that advice however now I have a duplicate of all my documents on my hard drive but the Mail and Safari will not open. I have been able to open iTunes. I have tried to download software updates for Mail and Safari and this tells me that the download was unsuccessful ( after taking some time to download). Can I reinstall the system? Would that help?

Bought a New Macbook Air w/Lion can I install Lion on my old Machine

I just bought a new Macbook Air with Lion preinstalled on it. Is it now possible to download Lion again to my old Mac, or since I didn't purchase it from the Mac Ap store I'm out of luck. I was able to download the new versions of iPhoto, Rockband and iMovie on the old mac, but no luck so far with Lion. I guess I'm paying $30, unless somebody has a thought?

That's odd... I upgraded 4 Macs to Lion and have not had any earth shattering work stoppages. A little bug here and there but nothing that caused any mentionable issues.
It is kind of unhelpful spouting off what you have read and not experienced.
You have read about people with issues because this is a forum where people come for help. You are reading about the installs that have had issues not about the million+ that have worked.

I just bought a new macbook air. Now i want to sync my iphone to this computer. I copied all my songs and apps to the itunes. If I sync do i loose all my contacts and notes? because i could not copy it to itunes

I just bought a new macbook air. Now i want to sync my iphone to this computer. I copied all my songs and apps to the itunes. If I sync do i loose all my contacts and notes? because i could not copy it to itunes

You need to use the backup of your PC to transfer all the music files to iTunes on the Mac.
If you have no backup then you have a difficult task ahead of you as iTunes will only allow you to sync purchased music from the iPhone back into iTunes. Any music you loaded into iTunes yourself will not transfer from the iPhone to iTunes, this is to prevent stealing of music. To sync iTunes purchased music from the iPhone to iTunes, connect the iPhone and open iTunes, but when asked do NOT sync the device. then right click on the iPhone in the iTunes source list and select the 'Transfer Purchases' option, you will also find this commend in the File menu.
If you are in the US, you can use the new iTunes in the Could feature to redownload your iTunes purchased music / apps / books for free.
If you want to transfer all the content from your iPhone to you Mac then you will need to use Google to find a 3rd party piece of software that will do this for you.

I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do?

I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do? I tried connecting it to my phone's hotspot and it works perfectly. I'm a new Mac user so I have no idea what to do. I have Comcast xfinity cable and Internet. Thanks for the help.

Your warranty includes 90 days of phone support. Contact Apple.

I bought a new Macbook Pro, how can I get my very old macbook cleared of my stuff so I can give it to my grandson. I just want him to be able to use it.

I bought a new Macbook Pro, how can I get my very old macbook cleared of my stuff so I can give it to my grandson. I just want him to be able to use it.

Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window.
Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. You should see your hard drive in the left hand column along with your other drives. Click on the drive and select the Erase tab. Set the format value to Mac OS Extended (Journaled) and click the Erase button. After that has finished select the Partition tab. Type in a Name for your hard drive and select how many partitions you want from the Volume Scheme. The usual setting is one partition. Click on the Options button after you've selected a partition to make sure it's set for GUID. Then click the Apply button and after the Partitioning is done quit Disk Utility.
You can now follow the instructions on the install screen

I just bought a new Macbook air 3 weeks ago and now there is out a newer model

I just bought a new Macbook air 3 weeks ago here in Thailand and found out that since 3 days the new ones where lunched. is there a chance to get the new one for no charge? it happend to me with the iphone in the US before and apple changed it to the new model for no charge. But does this service work for Thailand too??

After 3 weeks, probably not, but it's up to you to at least try. If you purchased your computer through Apple's online store in Thailand, there's a phone number you can call. If you purchased the product through a premium reseller (iStudio, for example), you should take it back to the store. If you purchased it from a dodgy storefront in Pantip Plaza, or MBK, you can always ask...but, I'm guessing that they won't help.

I just bought a new macbook air and i want to set it up with a new apple id. Can I delete my old one?

I just bought a new macbook air for college and I am currently setting it up. I have had a long time apple id as a kid, but I want to set up a fresh, new one for this computer. However, the email I want to use is already associated with my old apple id, can I delete this account completely to "restart"?

No, that is not possible as well as not preferred. If you setup a new Apple ID your previous purchases, downloads, etc. done with the old Apple ID will not longer be available unless you re-purchase them using the new Apple ID.

I bought a new Macbook Air; how to do I request an up-to-date upgrade?

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