I bought a new MacBook Air the other day and I have been trying to connect my iPhone into the laptop to charge. However every time I plug it in, the phone connects and disconnects very quickly and doesn't charge. How do I fix this?

I Bought a new macbook air and it won't charge my phone. This is the second laptop ive gone through as i got a replacement one only two days ago for the same problem. I need to be able to connect my iPhone so I can download songs etc from iTunes onto my phone. How do I fix this?

Since this is the second computer you've had this problem with, I recommend you look for answers on the iPhone forum. My thinking is it is an iPhone issue rather than a computer issue (unless it is some software incompatibility).

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I just bought a new Macbook air 3 weeks ago and now there is out a newer model

I just bought a new Macbook air 3 weeks ago here in Thailand and found out that since 3 days the new ones where lunched. is there a chance to get the new one for no charge? it happend to me with the iphone in the US before and apple changed it to the new model for no charge. But does this service work for Thailand too??

After 3 weeks, probably not, but it's up to you to at least try. If you purchased your computer through Apple's online store in Thailand, there's a phone number you can call. If you purchased the product through a premium reseller (iStudio, for example), you should take it back to the store. If you purchased it from a dodgy storefront in Pantip Plaza, or MBK, you can always ask...but, I'm guessing that they won't help.

Not responding whenever computer is restarted. I have to uninstall and re-instal Adobe Flash Player every day and it works. How do I fix this?

It works until I restart the computer. I have tried every suggested fix I can find including:
Updated - latest version installed
Re-installed Adblock +
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Acceleration is on
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How do I send the crash reports?

Basically, the script wrapper solution is: Firefox launcher gets changed to run a script, which in turn starts Firefox and also jumps through whatever hoops you need to fix the problem. Not a pretty way to do things, but if the problem is indeed in zombie processes and/or junk data in local cache, this will do the job. So, instead of running '''''YourAppPath''/firefox.exe''' it would run '''''YourBatchPath''/firefox.bat''' that contains something like this:
* ''YourAppPath''/firefox.exe
* [http://technet.microsoft.com/en-us/sysinternals/bb896683 pskill] -t ''YourFlashPlugin''.exe
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Of course, you'll need to do this manually first - take a look with Process Explorer at what processes FF launches and which of them fails to terminate and locate the cache (where Process Explorer / Process Monitor also helps), mop them up and see whether it helps.
If you're not used to this sort of things, show this message to someone who is, it will take a few minutes to either have it done or disprove my hypothesis about your bug (not likely, as it's rather typical, and FF sometimes manages to half-zombify itself even in Linux).

I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do?

I just bought the new MacBook Air a few days ago and my Internet connection is so slow. My iPhone's connection works fine when connected to the wifi but the MacBook connects for a few seconds then drops completely. What do I do? I tried connecting it to my phone's hotspot and it works perfectly. I'm a new Mac user so I have no idea what to do. I have Comcast xfinity cable and Internet. Thanks for the help.

Your warranty includes 90 days of phone support. Contact Apple.

I bought a new MacBook Pro several months ago. I keep losing my wireless connection (my wife, sitting several feet from me has no problem with her iPad2). I find the quickest fix ix to turn Airport off and back on. Very annoying. Suggestions please?

I bought a new MacBook Pro several months ago. I keep losing my wireless connection (my wife, sitting several feet from me has no problem with her iPad2). I find the quickest fix ix to turn Airport off and back on. Very annoying. Suggestions please?

What kind of wireless router are you using? more importantly which protocol are you connecting with? Are you and wife connecting using the 2.4Ghz band? or do you have a dual band router that offers the 5GHZ band? Are you both connecting vie 802.11 a/b/g or n?
The best thing to do is to go into SYSTEM PREFERENCES and select NETWORK, then select AIRPORT and click on the ADVANCED button.
Under the AirPort tab you should delete all the preferred networks and only add back in your network with the proper security settings and passwords.
If you hold down the option key on your keyboard while clicking on the airport icon at the top on your macbook pro. you'll seesome data that will tell you what band and mode you're connecting at, as well as in an indication of signal strength (RSSI) if you write down and post back that information it'll tell us what's going on.

Just bought a new Macbook Air (and a new to Mac) and having trouble connecting to home hub. Hub can be found yet when I enter my password, I receive the message "timed out". Can anyone help me?

Just bought a new Macbook Air (and a new to Mac) and having trouble connecting to home hub. Hub can be found yet when I enter my password, I receive the message "timed out". Can anyone help me?
G

Go into your router's page and disable password protection and try connecting again.

I just bought a new macbook air. Now i want to sync my iphone to this computer. I copied all my songs and apps to the itunes. If I sync do i loose all my contacts and notes? because i could not copy it to itunes

I just bought a new macbook air. Now i want to sync my iphone to this computer. I copied all my songs and apps to the itunes. If I sync do i loose all my contacts and notes? because i could not copy it to itunes

You need to use the backup of your PC to transfer all the music files to iTunes on the Mac.
If you have no backup then you have a difficult task ahead of you as iTunes will only allow you to sync purchased music from the iPhone back into iTunes. Any music you loaded into iTunes yourself will not transfer from the iPhone to iTunes, this is to prevent stealing of music. To sync iTunes purchased music from the iPhone to iTunes, connect the iPhone and open iTunes, but when asked do NOT sync the device. then right click on the iPhone in the iTunes source list and select the 'Transfer Purchases' option, you will also find this commend in the File menu.
If you are in the US, you can use the new iTunes in the Could feature to redownload your iTunes purchased music / apps / books for free.
If you want to transfer all the content from your iPhone to you Mac then you will need to use Google to find a 3rd party piece of software that will do this for you.

Just bought a new MacBook Air and tried to hook up my iPhone 5, but the computer won't recognize it. Please help!

I just bought a new MacBook Air, updated my iTunes on both my Air and my iPhone 5, but my Air won't recognize my iPhone or if it does, it will only show up for a second and then it gets disconnected again. I know it's not the plug because my phone charges fine from the wall...

Hi nryan15,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
iPhone not appearing in iTunes
http://www.apple.com/support/iphone/assistant/itunes/
Best of luck,
Mario

I'm relatively new to Mac and want to try and get the most out of the new MacBook Air.   My wife and I have been sharing the same Apple ID. We both have iPhones - she has a 5 and I've got a 4S.   We only have one copy of iTunes and we have been sharing t

I'm relatively new to Mac and want to try and get the most out of the new MacBook Air.
My wife and I have been sharing the same Apple ID. We both have iPhones - she has a 5 and I've got a 4S.
We only have one copy of iTunes and we have been sharing the account. (She doesn't really use the computer for anything beyond writing the odd weekend assignment.)
Would I be better off setting her up with her own and making her as a separate user on the computer? Would this require much work?
In recent times with updates, we have a few problems with the duplication of texts and that sort of thing. Both of our texts are stored on the computer and that sort of thing. Also, sometimes texts I send her are sent through to me from her, if that makes any sense.
Anyway, I don't really want to overly complicate matters when it comes to accounts etc, but I wanted to know if a fresh Apple ID would be the best thing or even a new user?
Any tips etc would be greatly appreciated
Thanks in advance
MacBook
I have this question too (0) Reply

Your question is almost too much a personal one, begging the question "do we (husband and wife) feel comfy sharing one account on the Mac"   maybe thats why nobody answered you.
It doesnt complicate anything, but it adds steps for switching accounts on the Mac/ purchases etc. of course
since your question is mostly personal, ..I wont answer THAT part of it, but creating a new account is easy.....messing with switching back and forth is also a personal preference 'issue' as well.   I prefer to keep things simple, but...........you and yours, I dont know.......
http://support.apple.com/kb/PH11468

I just bought a new MacBook Air. In my old one, I could go from screen to screen by using three fingers to swipe over the key pad. This one just sits there. It is Yosemite. How do I set up preferences so I can use three fingers to move from screen to

I just bought a new MacBook Air. In my old one, I could go from screen to screen by using three fingers to swipe over the key pad. This one just sits there. It is Yosemite. How do I set up preferences so I can use three fingers to move from screen to screen?

Those choices are controlled via System Preferences, Trackpad.

Bought a new macbook air because my old computer is formatted. I want to sync my iphone to my new mac, so I can save the data on my iphone without losing data. how can I do?

bought a new macbook air because my old computer is formatted. I want to sync my iphone to my new mac, so I can save the data on my iphone without losing data. how can I do?

You need to copy everything form your old computer, or your backup copy of your old computer to your new one.
The iphone is not a storage/backup device. it simply mirrors the selected content of the computer to which it is synced.

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Here is a link to download 10.9.3 Update (Combo) manually:
http://support.apple.com/kb/DL1746.

I just bought a new macbook air and while transferring documents from my old computer to my new one it stopped working, how do I restart the transferring process (it won't force quit on the new one)?

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I NEED HELP

jesster03 wrote:
i just bought a new macbook w/ mtn lion. when i transferred data from my old macbook over, it created another user name (i called it "old computer"). That's actually good
That's actually bad. Peruse Pondini's Setup New Mac guide and seriously consider starting over.

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i bought a new macbook air 13", and the little packet in the box talks about imovie but it's not on the laptop, is it free or do i have to buy it?

iwork, iphoto, imovie and iLife are all free for Mac owners .

Just bought a new macbook air, how can i install my iphotos from my mac desktop to the air

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Connect the two Macs together (network, firewire target mode, etc) or use an external hard drive formed Mac OS extended (journaled) and drag the iPhoto library intact as a single entity from the old Mac to the pictures folder of the new Mac - launch iPhoto on the new mac and it will open the library and convert it as needed and you will be ready move forward.
LN

I bought a new MacBook Air the other day and I have been trying to connect my iPhone into the laptop to charge. However every time I plug it in, the phone connects and disconnects very quickly and doesn't charge. How do I fix this?

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