I bought a new router - Netgear WNR3500L. I had a dlink. The problem is now my iChat window keeps quitting. I have a G5, running Snow Leopard.

I bought a new router - Netgear WNR3500L. I had a dlink. The problem is now when I click to open iChat, I don't see any of my Buddies in the window and shortly thereafter, my iChat quits. I have a G5, running Snow Leopard. My firewall is off. I'm not savvy to how the settings should be. Help please!

Try logging on to AIM on port 443 rather than port 5190.
Go to IChat in the menu bar > Preferences > Accounts.
Log out of AIM and then use the Server Settings tab
Set the port to 443(press return/enter(you might have to tick and untick SSL for 443 to stick)).
Log back in again.
And turn your Mac's firewll on and add iChat.

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HT204053 I have an iphone 4G and after updating to IOS7 I ended up with a new icloud id. I tried to fix the problem and now seem to have two calendars and they are not communicating with Microsoft Outlook. Can someone help?

Somehow how after last ios update my calenders and maybe mail are not being carried over to Microsoft Outlook. Think i may now have to icloud calenders.
Outlook shows something about icloud addins disabled. Can someone help?

Thank you for replying. Yes I deleted the old email address..

I have a Macbook which is running Snow Leopard. I back up using time machine to an external drive. If I purchase a new Apple Macbook pro running Lion if I use the backup to this will I be able to use Leopard on the new computer

I have a Macbook running Snow Leopard which I back up to an external drive using time machine. If I purchase a new MacBook pro and transfer backup from time maching to MacBook Pro will it also transfer Snow Leopard as its is my preferred O.S.

Welcome to Apple Support Communities.
If the new computer did not originally ship with Snow Leopard installed, no, you will not be able to go back from Lion. Snow Leopard lacks the necessary drivers required for newer hardware.

When trying to Airplay from my Macbook Pro Retina, to AppleTv3 it plays for only a few minutes, and then jumps back to the Mac. It seems to do this no matter what I play, music, movies or pictures. I just bought a new router. This could affect it

When trying to Airplay from my Macbook Pro Retina, to AppleTv3 it plays for only a few minutes, and then jumps back to the Mac. It seems to do this no matter what I play, music, movies or pictures. I just bought a new router. This could affect it.
I have been playing whole movies before from VLC without problems.
Any Ideas?

Welcome to the Apple Community.
Yes it's network issues or settings that cause these types of problems most of the time.
The following article(s) may help you.
Troubleshooting AirPlay
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users)
You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

HT4061 I just bought a new iPad min and it will not complete the initial up its been hooked up to me computer 2 days no results how can i send a photo of what it is doing apple almost complete white bar but won't go 100% ?

I just bought a new iPad min and it will not complete the initial up its been hooked up to me computer 2 days no results how can i send a photo of what it is doing apple almost complete white bar but won't go 100% ?

Greetings,
I've never seen this issue, and I handle many iPads, of all versions. WiFi issues are generally local to the WiFi router - they are not all of the same quality, range, immunity to interference, etc. You have distance, building construction, and the biggie - interference.
At home, I use Apple routers, and have no issues with any of my WiFi enabled devices, computers, mobile devices, etc - even the lowly PeeCees. I have locations where I have Juniper Networks, as well as Aruba, and a few Netgears - all of them work as they should.
The cheaper routers, Linksys, D-Link, Seimens home units, and many other no name devices have caused issues of various kinds, and even connectivity.
I have no idea what Starbucks uses, but I always have a good connection, and I go there nearly every morning and get some work done, as well as play.
You could try changing channels, 2.4 to 5 Gigs, changing locations of the router. I have had to do all of these at one time or another over the many years that I have been a Network Engineer.
Good Luck - Cheers,
M.

Bought 4th Gen 3TB TC - streaming TV over the internet is now so slow and now is constantly buffering. It seems the Airport Utility is always 'searching for new networks' - don't know if this is the problem. It's not the internet speed as checked that.

Bought 4th Gen 3TB TC - streaming TV over the internet is now so slow and now is constantly buffering. It seems the Airport Utility is always 'searching for new networks' - don't know if this is the problem. It's not the internet speed as checked that. I took my old router upstairs and was streaming TV via my ipad seamlessly - the same program via the TC was constantly buffering.
I just expected to be able to plug in the TC, so a simple set-up and experience wireless both upstairs and downstairs in my house. For some reason the range is low and speed veru disappointing.
I am far from being an IT expert but I would welcome advice about setting up this TC so we can enjoy the product as it was designed. Please HELP!

No silver bullet........but my suggestions may drive you in the right direction.
1. Unplug the power cable from the TC and wait 10-15 minutes before powering back up.   Seriously wait!
      Proceed to #2 if this dosen't help.
2. Unplug the power cable from the TC, ubplug the power cable from your Broadband Modem (assuming it's a cable modem), disconnect ethernet, and cable from modem.
2a. Wait 10-15 minutes then re-connect cable, ethernet, and power back to modem (your modem should power up unless you have a power switch) wait for all the modem lights to come on EXCEPT activity.
2b. Connect ethernet from modem to TC, and plug in the power cable to TC.
      Proceed to #3 if this dosen't help.
3. Reconfigure the TC.........Read here........http://support.apple.com/kb/HT3728
All really simple to do....if you need additional help let me (us) know.

I recently bought a new macbook pro and set it up using the migration assistant and my mac mini. I can't get the text message forwarding feature to work with both computers.

I recently bought a new macbook pro and set it up using the migration assistant from my mac mini. I can't get the text message forwarding feature to work with both computers. It keeps saying that I only have 2 devices setup, my iPad and my macbook pro. When I mess with the setting on my mac mini, it goes from saying that that is one of the devices to my macbook pro being the 2nd device. I think that something happened as a result of my using the migration assistant and now it thinks that my macbook pro and my mac mini are one and the same computer. Any ideas?

Thanks, Sig.
The old computer is a 2.6 Ghz Intel Core 2 Duo
The new one is a 2.3 GHz intel core i7
In going over this, thanks to "tallking it out" with you, I did discover the Text Edit problem. Because I've still been unable to get the new computer text size (fonts or whatever) to match the old computer, I did not notice that the curser is now different--the line midway down the curser has to be placed on the line I am working upon, otherwise the edits go elsewhere on the page. Now, with a bit of difficulty, I am able to get Text Edit to work correctly.
If you have any ideas as to why my menu bar and Text Edit type are still so slow, I'd love to have them.
(I went through the process you suggested earlier, re my Trackpad preferences, and found no improvement.)

Bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

Take it back where you got and and get your money back.
As has been pointed out, if there was a "previous owner", the phone is not "new". Thephone you purchased is most likely stolen. If whoever you bought it from won't give you your money back, turn it over to the police.

HT1338 my mac is running 10.5.8, I bought a new Nano, itunes is prompting me to get the current itunes, but my mac will not take it, states I need 10.6.8. How do I get that? When I run a software update, system says there is none. Help

my mac is running 10.5.8, I bought a new Nano, itunes is prompting me to get the current itunes, but my mac will not take it, states I need 10.6.8. How do I get that? When I run a software update, system says there is none. Help

Click here, check that your computer meets the requirements, buy and install the DVD, and then run Software Update.
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HT1386 I bought a new Mac. I previously had my iPhone and iPad synched to my PC. I can't get my playlists transferred and when I try to synch my iPad I get the following message: The iPad "name" cannot be synched. You do not have the privilege to make

I bought a new Mac. I previously had my iPhone and iPad synched to my PC. I set up iTunes but my playlists did not come over from my PC. I can redo that without a problem...BUT...I just tried to synch my iPad with my Mac and I got the following message: The iPad "name" cannot be synched. You do not have the privilege to make changes. I deauthorized my PC and have authorized my Mac...it just won't synch. Help!!

I bought a new Mac. I previously had my iPhone and iPad synched to my PC. I set up iTunes but my playlists did not come over from my PC. I can redo that without a problem...BUT...I just tried to synch my iPad with my Mac and I got the following message: The iPad "name" cannot be synched. You do not have the privilege to make changes. I deauthorized my PC and have authorized my Mac...it just won't synch. Help!!

I bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help

bought games and music on my ipod touch and then bought a new mac, but i updated my ipod on the new mac and lost all of my games and music and they arent on my computer or my ipod touch:( The apps i bought are not on my old computer either!! please help!!! I don't want to buy them all again!!

- You can redownload yur apps at no additional cost. See:
How to redownload purchased apps from the App Store
- You only get one download of music and it is up to you to make a backup. However, sometimes if you explain what happens the iTunes store may allow a redownload of music. You can contact them by starting here and selecting the appropriate topic:
Apple - Support - iTunes

I have elements 7 loaded on my laptop. I bought a new one and want to load it onto the new one. I talked to someone on adobe site last night and he gave me a link to down load it. it failed so i googled it, and the downloaded it just fine. I went on to th

i have elements 7 loaded on my laptop. I bought a new one and want to load it onto the new one. I talked to someone on adobe site last night and he gave me a link to down load it. it failed so i googled it, and the downloaded it just fine. I went on to the adobe site signed in and looked at my product history and got the product #, however, when i entered the product # i it didn't likeit. What do i do?

Is your laptop running Windows XP, windows 7 or Windows 8/8.1? If so then I suggest download a tool that will retrieve the serial number from the old laptop which you can use it on your new machine. The tool is called:
Belarc Advisor
It can be downloaded from here:
<http://www.belarc.com/Programs/advisorinstaller.exe>
Install this and then run it by double clicking on its icon and then wait for about 5 minutes while it generates all the info about your machine and software keys.

I recently bought a new macbook and installed Acrobate Pro. My settings/preferences did not come over and I do not have the same style options for my signature. It now only allows me three options and the style I have been using for the last year is not

I recently bought a new macbook and installed Acrobate Pro. My settings/preferences did not come over and I do not have the same style options for my signature. It now only allows me three options and the style I have been using for the last year is not there. How do I add additional options and get my preferred signature style back?

Hi Amanda ,
Which version of Acrobat are you using?
Which signature style are you talking about?
You can go ahead and try uninstalling and reinstalling it and see if that works for you .
Use the cleaner tool to uninstall it .Here is the link.
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
You can refer to the following link to re install it .
https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Regards
Sukrit Dhingra

I bought a new Epson printer WR-7620 on Saturday and the Air Printer is not working. I spoke to Epson and they said it is an Apple problem, can anyone help. Thanks Peter

I bought a new Epson printer WR-7620 on Saturday and the Air Printer is not working. I spoke to Epson and they said it is an Apple problem, can anyone help. Thanks Peter

Peter,
deggie gave you that link so you'd know that airprint is a reduced-options print system, designed for mobile devices (not Macs), and you need to use the specific airprint driver on the Mac when adding the printer if you want Airprint, no-options printing. Otherwise, select the "non-airprint" driver when you add the printer.
It may be helpful to Reset the Printing System to get OS X to find the right driver.
Mac OS X: How to reset the printing system - Apple Support
(And "not working" doesn't help us to help you - please give more detail next time)

I bought a new Dell laptop without a disk drive. The store sold me a version of Adobe to load on the laptop on a disk. Can I download the software form the web?

I bought a new Dell laptop without a disk drive. The store also sold me a version of Acrobat to load on the laptop with a disk. Can I download the software from the web?

It is possible you can download but you haven't indicated the name of the software so only a general download link can be provided at this point.
Download and Installation Help -
https://helpx.adobe.com/download-install.html

I bought a new router - Netgear WNR3500L. I had a dlink. The problem is now my iChat window keeps quitting. I have a G5, running Snow Leopard.

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