I bought a phone and it was unlocked but it has a email still attached to it.
I bought a phone and it was unlocked but it has a email still attached to it.
Imafool wrote:
The person that the phone belonged to before me is not available. If that is not an option Is possible to get the internal parts swapped out? I would assume that it would be costly.
Apple doesn't provide service parts to the public. There is no way to bypass Activation Lock. Return it and get your money back. You've been sold a useless device.
If you cannot get your money back because you can't get in contact with the person that sold you the device, then you now own a paperweight?
So, what kind of paperweight is it? And how much did you pay for your new paperweight?
Similar Messages
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Hi! I have a library of around 1000 songs on my iTunes, I recently synced my phone and all was lost, my partner has the same songs on hers with a different sign in, but not backed up anywhere, any suggestion on how I can store her tunes in my account ??? Then sync them to mine? When I sign her phone into her account I get a message warning that if I sync the dogs on her phone will be replaced by the ones in the library! But as there are no songs there I'm reluctant to continue!!! Please help this non techi guy.!!!!!
Hello Solid Buck,
Thank you so much for providing the details about the duplicate song issue you are experiencing. It sounds like you would like to remove the duplicate songs that will not play on your iPhone, but when you connect it to iTunes, iTunes only shows you one copy of the song on your iPhone.
In this situation, I recommend deleting the individual songs that do not play directly from your iPhone. I found the steps to do this on page 61 of the iPhone User Guide (http://manuals.info.apple.com/en_US/iphone_user_guide.pdf):
Delete a song from iPhone: In Songs, swipe the song, then tap Delete.
Thank you for using Apple Support Communities.
Best,
Sheila M. -
How can I find my iPhone without iCloud? I just bought my phone and it was stolen :(
Need help!!! Very desperate
Sorry, but you cannot.
What To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
i bought a 7$ app and i deleted it after but soon it asks me to buy it again. i was on the right account and i tried on my ipod touch 4th gen,and on my Ipad 4 and it wont let me get it back
Downloading past purchases from the iTunes ... - Support - Apple
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I am in my icloud; I can track my phone and see my Contacts, but there's no emails. What am I doing wrong?
Not sure we're speaking the same language (my fault), but let me try again: I launched Firefox, logged into icloud.com and gone to the mail page to find no emails there. We have a home wifi network, and our iPad and iPhone are synched with our home email on the home computer. In the iPad settings under iCloud I turned the email slider to "ON", and it uploaded the calendar and contacts to the iCloud, but not the email.
And to answer your question above - I can't tell if we've moved the incoming emails to a local folder. Perhaps that happened when the email was set up (a long time ago). I just assumed that if it appears on the iPad, then it should appear on the iCloud.
The iPhone settings would not let me slide the email slider to "ON": does that block the emails somehow?
Thanks for any help or thoughts - -
I have iPhone 4 which i bought from Bahrain and it was working there just fine. However, now I'm in India but my phone is not supporting any SIM. What can I do please suggest guys? Thanks in advance
Sounds like your iPhone is locked to the wireless carrier you used
in Bahrain. Contact that wireless carrier to see if they offer unlocking
and if you qualify. Only the carrier to which the iPhone is locked
can unlock it.
What does it say when you look at Settings=>General=>Carrier?
Remember that the warranty is not international. You will have to
return the iPhone to Bahrain for repair/replacement if it needs service. -
I bought yesterday online an Iphone from apple store Canada (http://store.apple.com/ca/browse/home/shop_iphone/family/iphone/iphone4s) and there said that was Unlocked but on my email came a message " IPHONE 4S BLACK 16GB GSM- CAN". Does It means that this item is Unlocked?
Was shipped today, October 8, but I don't know if this "GSM-CAN" means taht is locked or unlocked!
I BOUGHT AN UNLOCKED!"GSM-CAN" means that it was a GSM iPhone sold in Canada. It doesn't indicate anything regarding lock status. If you purchased the iPhone from the online Apple Store, then to the best of my knowledge, they don't sell anything other than unlocked iPhones.
Regards. -
Switched to Verizon and bought my phone and plan in Feb, submitted all paperwork to receive a discount because company I work for uses Verizon. Was told they lost the paperwork in Jun and I could verify my employment by using my employee e-mail. Did this and here it is towards the end of Sep and I still don't have my discount!! Very frustrated and think maybe I should have stayed with AT&T.
I'm so sorry about this, Vboozer! You should definitely have your discount! When you submitted the email, did you get any kind of a confirmation? Did you get an email at your work email address from Verizon Wireless? You can check and register for your discount here: www.vzw.com/discounts
Thanks,
ChristinaB_VZW
Follow us on Twitter @VZWSupport -
I just bought an ipad3 and I was wondering if anyone knows how to have my reminders displayed in my calendar? If it not possible on the iPad , is it possible on the iphone4s? if not, than does anyone know of any apps that make it convenient to do so?
That's only for the iPhone 5. On the 4 and 4S, they can repair the back glass in store for $30. They will not replace the display on a 4 or 4S. They must replace the entire phone. Replacing the display on them requires disassembling the entire phone, which they will not do in store.
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I just bought Elements 10 and downloaded it. But then my computer got a virus and it was lost.
I just bought Elements 10 and downloaded it. But then my computer got a virus and it was lost. I am trying to re install it and it is saying my serial number is now no good. How can I fix this so I can use it?
Contact Adobe support:
http://www.adobe.com/support/contact/
That page lists answers for serial number problems, as well as support phone numbers and a link to establish a support ticket. If you log on during business hours, you can start a chat session which might resolve your problem then and there.
Ken -
I bought NOVA 2 and BFBC2 from iTunes, but I still have money on my bank account. In email was "Order is complete". Do I have a debt?
You have encounter Activation Lock, the antitheft feature of the iPhone. The previous owner did not remove the phone from their account. The phone cannot be used until they do. Return to the store and let them sort this out. It is very unusual for someone to "forget" to disable activation lock, as it is necessary to do so to erase personal information on the phone. So it is quite likely you bought a stolen phone.
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i bought 3g phone and i cant restore it ,it tells me eror 1015, how do i go about it to rename and restore ?
The phone you bought was jailbroken. You can not get help for it here or from Apple. Take it back to where you got it and get your money back if you can. Otherwise, you'll have to try and find an answer somewhere else or buy a phone you can use from a legitimate source.
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I bought a song off of the itunes store on my iphone but it wont play. I even tried to repurchase it but it says that I already purchased it. I have restarted my phone and turned it off but it still won't download or play. HELP!
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page. -
How i said on the question. I tried to upgrade the ios on the phone and I was asked for my icloud user and password. I don’t remember these exactly and I tried several times with different options but unsuccessfully. I also forget my email used to configurate the phone. I have the phone box and the bill. I sent you an email with my problem and attachments with the box informations, the bill and the reset request. What to do? You said to me:
Your request comes from an unrecognized email domain. Apple accepts email requests only from email domains for Apple-authorized carriers.
Please re-submit your request using your official carrier domain.
but this email is authorized, what to do??
respectfully, BebaIf you have forgotten then these links are the only way to resolve
http://www.apple.com/support/appleid/
As long as you have owned the iPhone from new and your Apple id is the one used to activate when new
OR have you recently purchased the iPhone secondhand ? -
I bought a iPhone and I was able to log into my iCloud with no problem and when I tried to update it it kicked me out and now it's asking me for the old apple user please help what can I do...?
Contact the original owner, and ask them to remove the device from their icloud.
http://support.apple.com/kb/PH13695
HTH
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