I bought a refurbished HP P2-1013W and it will show some blue lines on the screen and lock up.
I purchased this pc in April but did not take it out of the box until recently. Set it up for my parents and it keep getting the blue lines and locking up. There is no particular situation that causes it to freeze. I did the system restore to factor defaults, worked fine for a couple of days and now it is doing it again.
Hello ddolson69,
To rule out the monitor as being the issue we need to first test it on another machine. If the problem persists there we know the monitor is the cause. If the monitor works fine then we know we have the issue with the system.
Are you using an integrated video card or are you using a video card that has been added to a PCI slot?
Open the computer up check the fans and ensure all fans are working properly and that there is adequate air flow within the machine.
If it's dirty inside clean it out with a can of compressed air. Pay particular attention to the heat sink and any fans that may be attached or around the video card.
If I have helped you in any way click the Kudos button to say Thanks.
The community works together, click Accept as Solution on the post that solves your issue for other members of the community to benefit from the solution.
- Friendship is magical.
Similar Messages
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I'm currently living in Saudi Arabia but I bought my iPad 3 from Dubai around 6 days ago, my device is still under warranty but none of the apple stores are fixing it over here in Saudi Arabia... Please help me with my situation!
Hi Eric Ferguson,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694
Error 13, 14, 35 and 50 (or -50)
These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Best of luck,
Mario -
Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.06-sep-2012 0:14
Me compre un ipod classic de 160gb cada vez que trato de ponerle musica de mi disco duro externo solo copia hasta 1500 canciones y luego me congela el Itune y no lo puedo cerrar, me pide que restaure el ipod como de fabrica, lo hago y nada. Trato de cerrar el programa de itune y no me deja, trato de apagar el computador y no lo puedo apagar, he buscado para ver si tiene errores el disco del Ipod y me dice que esta bien. Lo he restaurado como 8 veces y le he puesto musica y videos pero siempre me borra todo. He aplastado Menu y Seleccion para entrar al sistemade diagnostic o del ipod y le pongo el test manual donde entro al IO y me dice q todo esta bien. Le he dado ya varios Format directamente desde el Windows 7 y nada tampoco, siempre me borra todo desde que pasan mas de 1300 canciones y me congeal todo el equipo. Ya no se que pensar de esta compania Apple porque no da ninguna solucion ha este tema.
I bought a 160gb iPod classic every time I try to put music on my external hard drive only copy up to 1500 songs and then freezes Itune me and I can not close, asks me to restore the ipod as factory, and do nothing . I try to close the program and itune will not let me, I try to turn off the computer and I can not shut, I looked to see if the iPod disk errors and says it's okay. I restored it about 8 times and I've put music and videos but I always delete everything. I crushed and Selection Menu to enter diagnostic sistemade or ipod and I put the manual test where I enter the IO and q tells me everything is fine. I have already given several Format directly from the Windows 7 and anything either, I always delete everything from passing over 1300 songs and I congeal whole team. No longer have to think of this company because Apple gives no solution has this issue.
iPod classic, Windows 7, ME BORRA TODO Y SE CONGELA -
My Iphone4 Home button sometimes work nicely and sometimes it stop working. India Apple care says they cant give me even paid support because i bought phone from Australia. i don't know what to do. i m disappointed with the product and service support
When you buy an iPhone in the U.S. it's locked to that country with the carrier you bought it for.
If you bought the device unlocked in the U.S. it's unlocked, you can use it on any carrier. Even one's outside the country.
If you want to do a repair on a device you bought in the U.S. and your using it in another country, you must send it back to the U.S. Why? That's where you bought it from.
AppleCare Protection Plans and AppleCare Limited Warranties are registered to your hardware.
Your hardware is your iPhone.
Wherever hardware that was bought then that's the country it was designed to be used in and that's where it was manufactured.
Apple is very localized - if you call U.S. tech support, you'll speak to somone in your country.
So, what does all this mean?
In order to do a repair, you need to send it back to the country you got it from.
And we're all customers like you. We understand that you're upset, but Apple isn't gonna bend the rules to one individual.
Policy is policy. Get over it. -
My laptop running XP sp3 and FireFox 3.6 died. I salvaged the HD and put it in a drive enclosure. I bought a new Win7 machine and wish to import my old favorites (I don't have a backup, but the Favorites folder on the old HD is intact). I have not been able to determine how to import these favorites from the old HD to the new machine. I haven't found any FAQ that addresses this since I can't really start Firefox on the old HD in order to make a HTML backup. Any ideas? edit
See this: <br />
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile -
i bought an ipad mini from some guy returning to the states and when i upgraded its os version its now asking for his apple id which i dont have. what should i do
That is Activation Lock.
You have to contact the previous owner to have him remove it
Find My iPhone Activation Lock: Removing a device from a previous owner -
I bought the new iphone6 plus at m1 got to "black gap" inside the screen,and apple said cannot be repair ***，
***,,,It's really assembly mistakes......why apple become like that...
and i chat online with apple support,she said let me call customer service，
after i call, they said let me went to A.LAB again,,,,they cannot do anything for it ...........
then A.LAB said they cannot be exchange,need apple to approve...then apple declined this case....
how......why apple become like that....
iPhone 6 Plus, iOS 8.1Same answer as your other post:
FelipeV Nov 5, 2014 9:32 AM
Re: new iphone6 plus got to "black gap" inside the screen,and apple said cannot be repair *** in response to yidingfromsingapore
So what do you want us to do? Apple has already told you and there is nothing anyone here can do about your problem as no one here works for Apple. -
I bought an adapter for my itouch 5 so that i won't need a computer to charge my itouch gen5 - however, i noticed that it was acting up in such a way that i was having difficulty swiping the screen and even tapping the icons. Is the only option for charging is the USB charger/connector? Or is there a specific device that I should use?
iPhone 5 and the 5th gen iPod touches are having this problem without a charger, and will probably be fixed in the 6.1 update. See http://www.imore.com/iphone-5-touchscreen-behaving-badly-under-multiple-rapid-sw ipes
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If I bought a season pass on Apple TV (2nd Gen), will I be able to download the episodes onto my iMac or MacBook Pro?
Yes. After you purchase the season pass go to iTunes and pull down Store > Check for Available downloads.
-
I bought an iphone 5 c off craiglist and when I got home I factory reset the iphone and now it ask for an Apple ID of the previous owner but the previous owner won't give it to me
Find My iPhone Activation Lock- Removing a device from a previous owner’s account
Only the former owner can remove the Find My Phone lock and erase the device. That can be done remotely. Without this the device is useless to you because it will be permanently locked. -
Hello. I have bought an iMac in Ft.Lauderdale but now i'm in Ukraine. I lost the receipt and in order to get my iMac fixed they told me to get an invoice from Apple. So how can i get an invoice from Apple? Thank you!
If you bought it from an Apple Store you will need to contact the Apple Store to see if they can help you. This forum is a user to user forum and frankly I've never seen a question like yours come up. If you purchased it with a credit card then it should be pretty simple to get a copy of your statement and see if the "they" you are referring to will accept that as proof of purchase.
Good luck! -
BOught gems in clash of clans and did not recieve them. Went to the forums and it said go to apple support. Apple support said go to the developer what do I do because they say go to each other?
You need to take it up with the developer first. If they don't fix things, you need to open the issue with iTunes support.
Going by the threads here, not a day goes by that someone doesn't have an issue with in app purchases in Clash of Clans. -
I bought iMac 27 quad core i7 last June. Last month i have noticed lots of dark patches on the screen and now they are growing more. i bought this from US but now i have moved to Kuwait. How much it cost to replace the screen?
Mac and Mac models are picky about the RAM the Mac needs to see and use.
As you have found out, the 1067 speed RAM will not work in your year and model iMac.
You need the 1333 speed RAM.
If, you can return the RAM for a refund, do it!
If not, try online Mac RAM source and seller Crucial memory. They have a table that matches your Mac to the correct and reliable RAM. You may need to contact them to see whether or not they ship to South Africa, though.
If Crucial dpesn't work out, here's the specs for your year and model iMac that you need to seek out and purchase.
Maximum Memory
32 GB (Actual) 16 GB (Apple)
Memory Slots
4 - 204-pin PC3-10600 (1333 MHz) DDR3 SO-DIMM
Good Luck! -
I bought an MacBook Air 13 from Dubai last month. However I see smudge lines on the screen of the laptop which are prominent if the screen is black. Does the macbook air have international warranty ? Since I am in India right now. Can I get it fixed here ?
-AnkitI don't know what service options are available in India but if this helps I do know that once you purchase your Apple product the warranty is valid anywhere in the world.
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I cannot sync an album bought on iTunes on my phone to my mac. I have tried everything and it will still not transfer over. The album is clearly there in my music on my phone. Feeling frustrated.Please help!
Hello Kirrajo
Have you tried the transferring purchases in the File drop down menu? Also you can download your purchase by checking the second article to see your purchases within your library or by going to the iTunes Store and click the Purchases link.
iOS: Understanding Personal Hotspot
http://support.apple.com/kb/ht4517
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Regards,
-Norm G.
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