I bought a refurbished itouch, and it has all the stuff from the previous owner on it, and his passcodes, so I can't get in. How do I restore it back to new settings?

How do I restore my Itouch to completely clean it out?

Place the iPod in recovery mode and restore to factory defaults/new iPod via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore

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Can't figure out how to finish restoring icloud to my new iphone 5s

Just left Apple store, and they started restoring my icloud. Choice between Later/Finish Restoring. I chose "Later" to get to messages. Now I'm home and can't figure out how to finish restoring. Went to settings, then icloud and could not find anything to continue the restoring. I'm connected to my home wi-fi now, just need help to finish restoring.

It should resume automatically. Make sure it's connected to wifi and your charger.
If it doesn't, go to Setting>iCloud>Storage & Backup and tap Stop Restoring at the bottom. Then go to Settings>General>Reset, tap Erase All Content and Settings, go through the setup screens on your device and when given the option, choose Restore from iCloud backup and follow the prompts. This will start the restore over.

HT201269 I have just got a iPhone 4S and it's still on the previous owners iCloud I want to set it up with my own iCloud how do I do this

I have just got a iPhone 4S and it's still registered on the previous owner iCloud and I can't seem to change it to my I cloud help please

As deggie said, you are the victim of Activation Lock. Activation Lock is described here:
http://support.apple.com/kb/PH13695
Either you need to contact the previous owner to release the phone from Find My iPhone, or if you cannot contact the previous owner, it is likely you received a stolen iPhone and it will be useless to you.

How do i restore phone back to factory settings if there is no sim card and no internet connection

There is no sim card in my phone and no internet connection. How do i restore the phone back to the factory settings?

That is about all a user can do
One last thing ,try this thread
how to put iOS 7 into DFU mode
and try that although not an Apple supported process and read the posts carefully
but it does look as if it now is a hardware issue .....sorry
Did you not clear it before sending to the online Co
just a thought was it carrier locked ?if so I would guess the online Selling Co may have hacked it to remove the lock to sell it as a not carrier locked device

Gday i erased my imac from my ipad using the find iphone app,how do i restore it back 2 factory settings

gday i erased my imac from my ipad using the find iphone app,how do i restore it so it can b used again

What OS did the Mac come pre-installed with, or have you upgraded it to Lion or Mountain Lion? You should be able to re-install using Internet Recovery, if you were on either of those OS's.
Restart holding down Command + Alt (Option) + r
You'll probably prompted for your Apple ID and you'll need to have the Mac connected to the internet - ideally via ethernet cable, although wifi should be OK if you have a reliable connection.
More details here: http://support.apple.com/kb/HT4718
If you're on an earlier OS you'll need to use the grey restore disk that came with the Mac. Post back if you need more info.
P.S. Pleased to hear you got your Mac back.

How can I get my 3.0 External Hard Drive back to factory settings?

I have a 1 terabyte external drive. When I tried to reformat it, it went to 10.0 GB. How can I get it back to factory settings? Right now it's not much more then a paper weight. Does anyone know where I can download a user manual from? I really need help on this one.

Do you have the model or part number?
Have you tried reformatting it again? What file system did you use?
- Peter

Has anyone else bought a refurbished mac, to still have all the apps belong to the old AppleID?

I just got my new MacBook Air that I purchased from Apple refurbished. I can not update any apps as it says my AppleID is not the purchaser. Has anyone else run into this issue? Support is telling me to do a full erase and reinstall. Shouldn't that have been done already? I go the new user welcome on start up and I have the only user account on the machine. Am wondering if this is a Yosemite bug?

if all those do not work then let's go step by step.
what's loading in your login items? - delete the ones you don't need.
open activity monitor and under all processes - see what's using most of your cpu's resources - % CPU.
highlight the one using the highest % CPU and hit quit process.
the go to disk utility - verify disk. then verify disk permissions. repair if needed.
when all done, restart your macbook and see if that speeds it back up.
good luck

I recently got an iPhone 5s and tried to transfer all my stuff from my old iPhone 4s but it wouldn't let me do it with iCloud so I set it up as a new iPhone and updated it, will I now Beale to transfer everything with iCloud or will I need to do it laptop

I recently got my iPhone 5s and tried to restore it with the stuff on my old iPhone but I couldn't because the iPhone 5 didn't have the recent update, so I set it up and a new iPhone, will I be able to use iCloud to restore now or will I need to use my laptop ?

I had this problem too after i upgdatd to OS X Mavericks... only the songs on my iphone 5s that i purchased from itunes would play.
i read something about it being a syncing issue. when you plug your phone into your computer with the usb cable, the person said to switch from automatic syncing of itunes to the "manual" option. mine was already set to manual so i wasn't sure anything would work. BUT, when i plugged my phone into my computer, it started to sync all of my music on my phone again (top of itunes bar where song playing/time is listed said "now syncing 123/534 songs to x's iphone"). once that was completed, i checked the music app on my iphone and everything was back to normal!
so, i would suggest setting your music syncing settings to manual if you haven't tried that yet!
hope this helps!

I have an old HP G5056EA Notebook PC.how do i restore it back to factory settings

is there an F KEY that i can press when i switch the laptop on?

Follow the instructions on this HP web document.
After pressing the power button, immediately start tapping the F11 key every second.
If the recovery partition is ok and no changes were made to the partitions then the recovery manager should start up.
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

HT201441 the device has already been erased, but is still linked to the previous owner's account, you will be prompted for the previous owner's Apple ID and password during the device setup and activation process

I could not contact the previous owner so that can help me the way you have described

The Help page you came here from gives you all the information; without the previous owner's password or his removing the phone from his list of devices you cannot proceed and I'm afraid your phone is useless.

I just bought a used imac how do I remove all the previous information and start fresh

I just bought a used Imac that is Yosemite compatible. I would like to wipe all the previous owners info. How can I do this

you don't want to erase the hard drive if you do not have the disk to reinstall OS X. You need a Disk.

HT201441 the device has already been the device has already been erased, but is still linked to the previouserased, i put the apple id & password for the previous owner witch i used to erase the phone from icloud but it still linked to the previous owner'

the device has already been the device has already been erased, but is still linked to the previouserased, i put the apple id & password for the previous owner witch i used to erase the phone from icloud but it still linked to the previous owner’s account what can i doing to rescue the phone pls
with my thanks

The Help page you came here from gives you all the information; without the previous owner's password or his removing the phone from his list of devices you cannot proceed and I'm afraid your phone is useless.

My laptop recently crashed and is unsalvagable with my itunes library on it. My ipod touch has all of my music still on it. Is there a way that I can put the songs on my ipod onto itunes on my new computer??

My laptop recently crashed and is unsalvageable with my itunes library on it. My ipod still has all of my music still on it.
Is there a way that I can put the songs on my ipod onto itunes on my new computer without loosing them or having to buy them all over again?

Syncing to a new iTunes library or computer will erase your ipod. Only if you back up your iPod manually before syncing, you can restore your device from that backup again. A manual backup does not include the sync process.
Disable autosync in iTunes, connect your iPod to your new computer and right click on it in the device list and choose backup. iTunes will backup your ipod without syncing.
Transfer your purchases the same way, choosing "transfer purchases" this time.
When you connect your iPod for the first time, all media content will be erased. But you can restore your settings and app data from your manual backup afterwards.
Don't forget to set up at least one contact and event on your new computer to be able to merge calendars and contacts when you sync the ipod for the first time.
Music is one way only, from the computer to your device, unless you bought the songs in itunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread:http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
About backups and what's saved: http://support.apple.com/kb/HT4946
How to back up and restore:http://support.apple.com/kb/HT1414
How to download apps for free again:http://support.apple.com/kb/HT2519
Saving other data is also described here. How to back up your data and set up as a new device

HT3819 How do I change the Apple id that is listed as my home share on my apple tv? I bought a used one and it has the previous owners apple id loaded in the home share.

How do I change the Apple id that is listed as my home share on my apple tv? I bought a used one and it has the previous owners apple id loaded in the home share.

Welcome to the Apple community.
Settings > computers.

Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. Any suggestions?

Hi..I have an AirPort Extreme base connected to my DSL Modem and has been working fine. But I recently bought another DSL modem along with the latest Airport Express. With this one however I can't get it to connect to the Internet. The light on the Express is flashing green though. Does it mean I have to re-set the settings on Airport Utility? I.e. the old settings haven't been cleared yet. Any suggestions?

Let's see if I can get this straight.
You have an Airport Extreme base station that is set to "Create a wireless network" and you have the box checked for "allow this network to be extended"....
Then you have an Airport Express that is set to "Extend a wireless network" which you selected the name of your network in the box...
Correct?
See this Apple document:
http://support.apple.com/kb/HT4259?viewlocale=en_US&locale=en_US
The wireless unit on the right of the diagram can be either of the newer Apple base stations.
Extreme, Express, Time Capsule

I bought a refurbished itouch, and it has all the stuff from the previous owner on it, and his passcodes, so I can't get in. How do I restore it back to new settings?

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