I bought a season and while it was downloading my computer freezed... help!

I bought a tv series and while it just started to download the first 3 episodes my computer freezed. I manually turned off my computer then when i opened itunes again there was nothing in the tv shows or movies and there was nothing in my purchased folder. I spend 27 dollars on the series and now i dont know how I can watch any of the episodes. Does anyone know how to solve this problem?
I tried going to the series in the itunes store and I thought maybe i could just redownload them through there but it wants me to purchase them again.

Look under the Store menu in iTunes for the "Check for purchases" command and run that. You may find the episodes there to be downloaded.
If not, contact the iTunes Store using the form linked from the bottom of the Download FAQ web page and explain the problem to them.
Good luck.

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