I bought a Season Pass last week, and the episode this week wont download!
Can someone help? I downloaded the Season Pass for Instant Star season 3 last week... It downloaded all the current episodes and everything... then yesterday, the new episode premired, and Itunes put it up to buy this morning... Ive tried "Checking for purchases" and everything, but the episode wont download! Can I lclick "Buy" without it taking money out of paypal? If not, anyone know how I can fix this? Thanks!
I finally got the email at 2:56am this morning... Thanks anyways
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I bought the my little pony seaon pass on seasons 1 and 2 and they then did this multi season pass thing. Now it doesn't show as me owning these new seasons. I'm going to try and contact apple about this, but I am really dissipointed if I have to buy the same thing twice and for even more monney the second time.
Does Safari work OK?
Does Mail work on other networks?
Try:
iOS: Unable to send or receive email
- Reset network settings: Settings>General>Reset>Reset Network Settings.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I have a season pass for AHS S3 but episode 5 will not download via Apple TV and on my computer is asking me to purchase it (but only this episode). Anybody else experiencing this? Any solutions?
Thanks!Have you failed to maintain a backup copy?
Download previous purchases from the iTunes Store - Support - Apple -
I bought a season pass for cod and it doesn't work
So I went to best buy, bought call of duty advanced warfare, the lady askede of I wanted season pass with it and I said yes. When I got home, I installed call of duty into my Xbox one and then proceeded to redeem my season pass code. When I typed it in and clicked enter, it did nothing. I tried again and it said that my code was already used! Can someone help me?!
Hi matlun,
Based on what you mentioned, it sounds as though your season pass code may have been redeemed when you initially tried to enter it despite your console not progressing to a validation screen. We aren't able to verify this though, as Microsoft is responsible for the administration and maintenance of these codes. When you can, I'd encourage you to check out this article on Microsoft's official Xbox support site and to see if any of the suggested solutions work for you:
Troubleshoot Xbox Live code redemption issues
I hope this helps. And thanks for purchasing your copy of Call of Duty: Advanced Warfare with us!
Aaron|Social Media Specialist | Best Buy® Corporate
Private Message -
I have bought Adobe DW CS4 (a few years ago) on CD and would like this version for download to my new laptop. How can I access it?
cecilia linhart wrote:
would like this version for download to my new laptop.
Why are you "downloading" if you have the CD?
Check if CS4 will run onyour new machine
System requirements | CS4, Point Products -
I bought a seasons pass and the new episode isnt downloading
I bought a seasons pass for glee season 4 and the new episode came out and i tryed to download it but its saying I have to pay for it.
Quite a common problem. Just have to be patient. Sometimes, it can take up to one week!!!
Yup, still waiting for Episode 4 for both Smallville and Supernatural. -
I have bought a Season pass for The Big Bang Theory. I have downloaded alle recent Epiodes without any Problems. But now... i can't download the latest Version for free. Itunes doesn't recognize my Season pass and let's me buy it again. Whats going? Do I miss something?
Best regards,
MicheleContact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Bought a season pass and can't play the episode twice.
Hello I bought a season pass to the Walking Dead. I downloaded the 1st episode to my computer and played it once. The next day i wanted my son to watch it on the computer and it didn't work. My Windows 7 OS is/was updated and ITunes is/was already up to date. Is that generally how it works?
Could you be more specific about the problem than "didn't work"? Does it just not play, do you get any error messages, etc? Was your son attempting to watch the episode via the same Windows user account and same iTunes library as you used?
Without more details about the problem, it's difficult to diagnose the problem and offer suggestions.
Regards. -
Just bought iPad mini 2 last week. FaceTime is missing under settings. i can't even find it under restrictions. I have reset it but it's still the same, no facetime. Pls help me...
FaceTime is not available on devices purchased or used in certain countries, including Saudi Arabia and the United Arab Emirates. This is by government decree. The FaceTime app can't be downloaded or installed on these iPads.
Cheers, Tom -
I have an Iphone 5c and it has an IOS 7.1.2 where I have just purchased a season pass for homeland and although I received and emai confirmation my purchase its not in my itunes purchased or downloads. I finally found it in the Videos App and are now trying to airplay it on my Apple TV MD199LL/A but although my iphone give me the option to airplay it , it just won't stream.
Is there a solution to view my episoded in my tv streaming through my apple tv.Hello there rmera,
It sounds like you have the option to use Airplay on your phone but your Apple TV doesn't seem to be picking it up. I would start by restarting the device and testing it again:
Restart your Apple TV by selecting Settings > General > Restart.
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/HT3180
If that does not resolve the issue, I would next use the following article to help resolve the issue:
Verify that your iOS device's software is up to date.
Verify your Apple TV's software is up to date.
Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings > Wi-Fi.
All AirPlay-enabled devices must be connected to the same Wi-Fi network.
Some Wi-Fi network configurations offer a Guest Network. On your Apple TV, go to Settings > General >Network and ensure that you're connecting to the same Wi-Fi network on your iOS device. On your iOS device, tap Setting > Wi-Fi and confirm that this matches your Apple TV.
Ensure that other devices are not trying to stream to the same Apple TV at the same time.
Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
If possible, try to locate your Wi-Fi router in the same room as your iOS device and Apple TV.
If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Thank you for using Apple Support Communities.
Cheers,
Sterling -
I want to know why some box of Iphone5s it's not come full accessories in box simple my iPhone 5s I have bought from Apple store last week it's first time for me use iPhone but so surprise me how the company make the phone have to use a pin to open the sim but didn't give a pin inside the box and I ask staff at store their said they also don't know some box have some of are don't have a pin come together so then they told me I have to find solution or I have to buy a pin by my self I can buy it by myself but I really don't understand how come apple big company but how it's happen like this?thank you.
Where did you purchase this. The US phones do not come with the SIM removal tool anymore. They haven't for some time now. I'm not even sure it comes with any of the devices anymore. You can just straighten out a paper clip and do the same thing.
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Just bought a season pass to a tv show...but it doesn't work?! Only 30s preview loads??
Just bought a season pass to "Breaking Bad- Season 1"...but it doesn't work?! Only 30s preview loads??
I only managed to watch episode 1 and then downloded episode 2, but it only shows 30 seconds of it. Please help!Hi Bell_li82,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
iTunes Store: Download options when purchasing TV seasons, Season Passes, Multi-Passes, movie bundles, music box sets, or individual movies or TV episodes
http://support.apple.com/kb/HT5731
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Cheers,
- Judy -
ITunes wants to charge me for a show I bought a season pass for
Back in September, before the show even started, I bought a season pass for the TV show "Total Drama All Stars". For the first 3 episodes, I was sent an email once they were available, and was then easily able to download the episode within minutes. However, I'm currently experiencing an issue with episode 4. Generally, the show airs on TV on Tuesday nights, then shows up on iTunes at 3 AM the next morning. However, when I woke up at 8 AM this morning, I didn't have an email, so I went to check the iTunes store myself. Episode 4 is available, but the store wants to charge me $1.99 for it, even though the season pass already says "purchased". I can still redownload the first three episodes, but I'd have to pay again for the fourth.
How do I report this and get the episode I already paid for? The only report link I could find required me to buy the episode and then request a credit, which I'd rather not do. I paid my 20 bucks for this show a month ago, and even if the cost is minimal, it's still not fair to charge me again to fix a mistake I didn't make.Ringtones are a ONE-TIME download. If you didn't transfer them to your iTunes library so that you could sync them back to your phone, you will have to re-purchase them.
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If I bought a season pass on Apple TV (2nd Gen), will I be able to download the episodes onto my iMac or MacBook Pro?
Yes. After you purchase the season pass go to iTunes and pull down Store > Check for Available downloads.
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I bought a season pass which will not end
i bought a season pass a while back and the season has ended, but when i go into my account, it still remains active. Im moving to the US in jan to start uni and want to change my store, but since ive got active passes, i cant. how would i go about to get them ended.
Hello there rmera,
It sounds like you have the option to use Airplay on your phone but your Apple TV doesn't seem to be picking it up. I would start by restarting the device and testing it again:
Restart your Apple TV by selecting Settings > General > Restart.
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/HT3180
If that does not resolve the issue, I would next use the following article to help resolve the issue:
Verify that your iOS device's software is up to date.
Verify your Apple TV's software is up to date.
Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings > Wi-Fi.
All AirPlay-enabled devices must be connected to the same Wi-Fi network.
Some Wi-Fi network configurations offer a Guest Network. On your Apple TV, go to Settings > General >Network and ensure that you're connecting to the same Wi-Fi network on your iOS device. On your iOS device, tap Setting > Wi-Fi and confirm that this matches your Apple TV.
Ensure that other devices are not trying to stream to the same Apple TV at the same time.
Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
If possible, try to locate your Wi-Fi router in the same room as your iOS device and Apple TV.
If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Thank you for using Apple Support Communities.
Cheers,
Sterling
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