I bought a season pass which will not end

i bought a season pass a while back and the season has ended, but when i go into my account, it still remains active. Im moving to the US in jan to start uni and want to change my store, but since ive got active passes, i cant. how would i go about to get them ended.

Hello there rmera,
It sounds like you have the option to use Airplay on your phone but your Apple TV doesn't seem to be picking it up. I would start by restarting the device and testing it again:
Restart your Apple TV by selecting Settings > General > Restart.
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/HT3180
If that does not resolve the issue, I would next use the following article to help resolve the issue:
Verify that your iOS device's software is up to date.
Verify your Apple TV's software is up to date.
Verify that your iOS device has Wi-Fi turned on. Enable Wi-Fi on your iOS device by going to Settings > Wi-Fi.
All AirPlay-enabled devices must be connected to the same Wi-Fi network.
Some Wi-Fi network configurations offer a Guest Network. On your Apple TV, go to Settings > General >Network and ensure that you're connecting to the same Wi-Fi network on your iOS device. On your iOS device, tap Setting > Wi-Fi and confirm that this matches your Apple TV.
Ensure that other devices are not trying to stream to the same Apple TV at the same time.
Ensure that your Wi-Fi router is set up with the recommended settings for the best performance.
Certain external devices, such as microwave ovens and baby monitors, may interfere with a Wi-Fi network. Try moving or disabling these devices.
If possible, try to locate your Wi-Fi router in the same room as your iOS device and Apple TV.
If your wireless and wired networks are the same, try connecting your Apple TV to the router via Ethernet instead of Wi-Fi.
If the Wi-Fi router has an external antenna, check to see that is it connected properly and in good condition.
Use the Wi-Fi network troubleshooting guide to resolve interference and other issues.
iOS: Troubleshooting AirPlay and AirPlay Mirroring
http://support.apple.com/kb/TS4215
Thank you for using Apple Support Communities.
Cheers,
Sterling

Similar Messages

  • HT201272 I bought a season pass for a TV series on my MAC. It shows up on my Apple TV but isI not loaded. I had to download on my MAC the wait again to download on the Apple TV. Is this really how it is done? It is very time consuming.

    I bought a season pass for a TV series on my MAC. It shows up on my Apple TV but isI not loaded. I had to download on my MAC the wait again to download on the Apple TV. Is this really how it is done? It is very time consuming. What am I doing wrong?

    If you downloaded it to your Mac you don't watch it on your ATV unless you are using home sharing. Otherwise, you can stream it from your ATV directly from the store... which means you somewhat download it twice.

  • I have bought a few episodes of a new season and would be intrested in getting a season pass. Will I be charged the full amount or an amount minus the episodes already purchased?

    I have bought a few episodes of a new season and would be intrested in getting a season pass. Will I be charged the full amount or an amount minus the episodes already purchased?

    You will be charged the full amount.

  • HT4743 If I bought a season pass on Apple TV (2nd Gen), will I be able to download the episodes onto my iMac or MacBook Pro?

    If I bought a season pass on Apple TV (2nd Gen), will I be able to download the episodes onto my iMac or MacBook Pro?

    Yes. After you purchase the season pass go to iTunes and pull down Store > Check for Available downloads.

  • I bought a season pass for suits s4 and it is not on my purchased tv series in my Apple TV, how can I access it?

    I bought the season pass to Suits Season 4, got charged, but it is not in my purchased tv series. I've tried for 3 days to access it from my Apple TV, and it is not there. How can I access it.

    Have you failed to maintain a backup copy?
    Download previous purchases from the iTunes Store - Support - Apple

  • Why can I not download the latest episode of downton abbey when i've bought the season pass?

    why can I not download the latest episode (its is not available) when I have bought a season pass on itunes???

    aha - just received the email and am now downloading.

  • ITunes wants to charge me for a show I bought a season pass for

    Back in September, before the show even started, I bought a season pass for the TV show "Total Drama All Stars". For the first 3 episodes, I was sent an email once they were available, and was then easily able to download the episode within minutes. However, I'm currently experiencing an issue with episode 4. Generally, the show airs on TV on Tuesday nights, then shows up on iTunes at 3 AM the next morning. However, when I woke up at 8 AM this morning, I didn't have an email, so I went to check the iTunes store myself. Episode 4 is available, but the store wants to charge me $1.99 for it, even though the season pass already says "purchased". I can still redownload the first three episodes, but I'd have to pay again for the fourth.
    How do I report this and get the episode I already paid for? The only report link I could find required me to buy the episode and then request a credit, which I'd rather not do. I paid my 20 bucks for this show a month ago, and even if the cost is minimal, it's still not fair to charge me again to fix a mistake I didn't make.

    Ringtones are a ONE-TIME download. If you didn't transfer them to your iTunes library so that you could sync them back to your phone, you will have to re-purchase them.

  • HT201272 Season pass notice does not always download.  It does not appear in the purchased items. I am responding to an email stating 'this week's TV show is ready for download'.

    Season pass notice does not always download.  It does not appear in the purchased items. I am responding to an email stating 'this week's TV show is ready for download'.  Any suggestions?

    Been having the same problems all week. And am got a generic, not-at-all-helpful response from my initial inquiry with support, then absolutely no response to my follow-up requests. There seem to be a fair number of people posting this problem, so not sure why we're being ignored.
    Was able to eventually download the episodes manually via the 'purchased' link, but it's about 10 more steps than normal.
    Also noticed that itunes isn't recognizing my purchases at all, not just season passes. If I go to a page of a show where I buy episodes individually, it doesn't show which episodes I have previously bought like it used to.

  • HT201272 An episode of a season pass purchase does not show up as downloadable the day after it has aired on TV.

    Bought a season pass to "Revenge" tv show. I usually receive an email the next after the show aired on tv to say it is now ready to be downloaded. For the last episode, no email was received, and checking with the iTunes store says no downloads are available. This has happened once before and I received quick problem resolution from support staff, but this time I was just asked to check for downloads (which I said I had already done) then no further help. Any ideas?

    Perhaps the makers of Revenge have not released to Apple yet.

  • ITunes Seasons Pass Info (NFL) Not Appearing

    Hello. This may be the wrong forum but thought I'd give it a try. I've signed up for the NFL Team Season Pass. I've been able to download the first five of five week games. But the sixth week game is not available for download. Worse, when I go to the "TV SHOW" in iTunes the sixth week is missing.
    More interesting is that when I go to my team's opponent, the sixth week game 'who we played' is there. Hmmmm.
    Specifically, I've bought the season pass for the Steelers and I'm missing week six however if I look at the Chiefs week six is there. Though I could 'buy' week six from the Chiefs' area on iTunes I don't want to spend the money twice having already paid for the season pass on the 'Steelers side'.

    Appreciate your response, Aresenal.
    For the record, I've emailed
    * the NFL Network
    * the Steelers Fan Pass from steelers.com
    * Apple's product feedback for iTunes
    I've not heard back from anyone. Perhaps I should "bang the boards" on MSR (my sports radio) to Lance and let the steelers fan base also echo their concerns.
    -G4M

  • Bought a season pass and can't play the episode twice.

    Hello I bought a season pass to the Walking Dead. I downloaded the 1st episode to my computer and played it once. The next day i wanted my son to watch it on the computer and it didn't work. My Windows 7 OS is/was updated and ITunes is/was already up to date. Is that generally how it works?

    Could you be more specific about the problem than "didn't work"? Does it just not play, do you get any error messages, etc? Was your son attempting to watch the episode via the same Windows user account and same iTunes library as you used?
    Without more details about the problem, it's difficult to diagnose the problem and offer suggestions.
    Regards.

  • I have bought a Season pass for The Big Bang Theory. I have downloaded alle recent Epiodes without any Problems. But now... i can't download the latest Version for free. Itunes doesn't recognize my Season pass and let's me buy it again. Whats going?

    I have bought a Season pass for The Big Bang Theory. I have downloaded alle recent Epiodes without any Problems. But now... i can't download the latest Version for free. Itunes doesn't recognize my Season pass and let's me buy it again. Whats going? Do I miss something?
    Best regards,
    Michele

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT201342 How will this benefit me. I have a Mac computer that i upgraded to Mountain lion, a macbook pro and an iPhone 4s which has the latest software. all i want is simplicity and to have one email account which which will not duplicate everything 4 or

    I have been asked to set up an Icloud account by Apple.
    How will having another icloud email benefit me. I have my work email which is all i require, but had to set up a @me account to get email on my Macbook.
    I have a Mac computer that i upgraded to Mountain lion, a macbook pro and an iPhone 4s which has the latest software. all i want is simplicity and to have one email account which which will not duplicate everything 4 or 5 times.
    My notes are duplicated, i have to delete my emails individually on all devices so whenever i put my phone on, all the emails i have deleted at work re-appear on my phone and again the same thing happens on my Macbook pro. I seem to spend all my time deleting emails 3 times.
    Is there something simple in the set up of these that i am missing?
    Any help would be appreciated

    I have been asked to set up an Icloud account by Apple.
    How will having another icloud email benefit me. I have my work email which is all i require, but had to set up a @me account to get email on my Macbook.
    I have a Mac computer that i upgraded to Mountain lion, a macbook pro and an iPhone 4s which has the latest software. all i want is simplicity and to have one email account which which will not duplicate everything 4 or 5 times.
    My notes are duplicated, i have to delete my emails individually on all devices so whenever i put my phone on, all the emails i have deleted at work re-appear on my phone and again the same thing happens on my Macbook pro. I seem to spend all my time deleting emails 3 times.
    Is there something simple in the set up of these that i am missing?
    Any help would be appreciated

  • I currently have iPhoto 8.1.2 on my macbook pro and am trying to update to the latest version.  I have had to work backward, but I can only get back to 9.1, which will not install because it says I need at least 9.0 to install it. Is 9.0 available?

    I currently have iPhoto 8.1.2 on my macbook pro and am trying to update to the latest version.  I have had to work backward, but I can only get back to 9.1, which will not install because it says I need at least 9.0 to install it. Is 9.0 available?  Will I need to go back even further?  Thanks

    Upgrading from iPhoto 8 to iPhoto 9 requires a purchase. There are two ways to get to iPhoto 9: 
    1 - purchase a copy of the iLife 11 disk from a 3rd party retailer like Amazon.com or eBay.com.
    2 - if your MBP meets the requirements upgrade you system for free to Mavericks.  Then you can purchase the latest iPhoto version, 9.5.1, from the App Store.
    OT

  • I want to download firefox 4.0 but can only get 5.0 which will not work with my corporate firewall. How can I download FF4.0?

    I need to download FF4.0 to get through my corporate firewall. All I can download is FF5.0 which will not work. How can I download FF4.0?

    #A link to Firefox 4 versions will not be offered by any '''''responsible''''' contributor here, because Firefox 4 versions contain stability and security issues <u>that will not be corrected</u>. Firefox 4 is a thing of the past.
    #The only currently supported versions that a '''''responsible''''' contributor here will offer are Firefox 5 and Firefox 3.6.18. Firefox 3.6.18 is currently scheduled for support for only 2-3 more months, then it, too, will be a thing of the past. Firefox 6 will probably be introduced about the time the Firefox 3.6.18 support is discontinued.
    #To downgrade to Firefox 3.6.18, follow these instructions '''''very carefully''''':
    #*Back up your personal information (bookmarks, passwords, etc.) before proceeding just in case something goes wrong: https://support.mozilla.com/en-US/kb/Backing%20up%20your%20information
    #**'''''If you need to''''', see the following article. See the last 2 sections "Copying files between profile folders" and "Your important data and their files" to restore important information '''''if something goes wrong in the downgrade''''': https://support.mozilla.com/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile
    #*Download and SAVE Firefox 3.6.18 to your Desktop, then proceed as in the "Clean re-install" article below: https://www.mozilla.com/en-US/firefox/all-older.html
    #*Clean re-install: http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
    #*You may also need to reset your extension databases in your profile folder. Do the procedure after locating your profile folder (see "Back up your personal information" above) and closing Firefox. The files will be automatically re-built when you re-start Firefox: http://kb.mozillazine.org/Unable_to_install_themes_or_extensions_-_Firefox#Corrupt_extension_files

Maybe you are looking for