I bought a single version can I download the album version
Hello, I have bought we are young the single version and I was wondering if I can get the album version of the song. On some nights album it says purchased but how do I download it?
If you can't get it here:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
To redownload you first have to delete it from your device.
The you will have to purchase it.
Similar Messages
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i live in Puerto Rico, my problem is that iTunes has told me today by email and iTunes app that my music pre order is available for download today, but i can't download the album.
Hi there c_varisco_pr!
I have an article here that I believe will help you get this issue resolved. This article can tell you how to report an issue with your purchase to iTunes, and it can be found here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I bought a song, where can I download the song in different sound quality options?
Please help, I want to download my song in higher sound quality
Bill,
All songs sold in the iTunes Store are in AAC/256, with no other options.
There are other online music download stores that sell tracks in MP3/320, lossless, or hi-def (better than CD quality, a/k/a "studio quality"). None of them has the full selection that you find at the iTunes Store or Amazon MP3, but they certainly have a lot of stuff. Examples are beatport.com, hdtracks.com, theclassicalshop.net, livedownloads.com, and many others. -
I have bought a Season pass for The Big Bang Theory. I have downloaded alle recent Epiodes without any Problems. But now... i can't download the latest Version for free. Itunes doesn't recognize my Season pass and let's me buy it again. Whats going? Do I miss something?
Best regards,
MicheleContact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
i bought the student and teacher version of CS5 extended for windows. Can I download the Mac version to my new apple computer and use the same serial number after removing phtoshop from my PC?
Can I download the Mac version to my new apple computer and use the same serial number after removing phtoshop from my PC?
Short answer: not for CS5.
Platform swaps are available but only for CS6
Order product | Platform, language swap -
I had a previous version of photoshop installed on my machine. I lost my HDD. How can I download the version of photoshop that i bought ~4 yrs ago?
According to Wikipedia, 4 years ago you would most likely have bought Photoshop CS5.
You can download Photoshop CS5 from Adobe. Start here:
Download CS5 products
You'll need your serial number to activate it. If you don't have that, you can likely find it on Adobe's main web site after you've logged-in with your Adobe ID. See the Find your serial number quickly link to pursue that.
-Noel -
I bought a new Dell laptop without a disk drive. The store also sold me a version of Acrobat to load on the laptop with a disk. Can I download the software from the web?
It is possible you can download but you haven't indicated the name of the software so only a general download link can be provided at this point.
Download and Installation Help -
https://helpx.adobe.com/download-install.html -
Bought the paid version . I can not download the program . Did not send the code .
Bought the paid version . I can not download the program . Did not send the code .
Which version of Photoshop?
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I bought a Sandisk Connect Media Drive, downloaded the app from iTunes. Before iOS 8, movies played fine. After iOS upgrade I can no longer play movies downloaded from iTunes to the media drive. Anyone else have a similar issue?
I checked with SanDisk's own online support and they indicate that they have notified Apple of the issue.
According to SanDisk, the problem lies with Apple not having the iOS 8 version of the Safari browser having DRM decoding enabled that the Media Drive relies upon to decode and play iTunes DRM titles. Non DRM encoded videos will play in the browser.
DRM audio is not effected as this is handled by the native iOS music app.
As of the date of this post SanDisk have not been given a timeframe by Apple for this issue to be resolved.
I hope that Apple resolves this issue quickly as I have a large collection of DRM video titles on a 128Mb memory card installed in the Media Drive that I am unable to view. -
my apple tv software version is 4.2. I try to update to 4.2.2. but I can't the screen say the update was not successfull, how can I download the latest software version
Hi
I just bought an Apple TV 2 and tried this update thing, but got the same result as you.
When will Apple fix this?!?!? -
I have pre-bought an album for a March 25 release. But a single has been released from the album and i cant seem to download it, its says $0.99. Do i need to buy the single aswell? Shouldnt I have access to the song becasue i already pre-bought the album?
Hello, Edgarflo.
Thank you for visiting Apple Support Communities.
Here is some helpful information regarding preorder albums in iTunes. I would recommend checking to see if you can download the single directly from the preorder album as some artists release a single that is separate from the album and will be a different purchase.
iTunes Store: About pre-orders
http://support.apple.com/kb/ht5714
Cheers,
Jason H. -
I bought an HD movie. I downloaded the std def version and when I switch to HD, iTunes said I already downloaded it. How do I re-download an HD movie?
Audiobooks are a one-time only download from the store. If you still have your old and haven't copied to over to your computer's iTunes library then you can do so by connecting that phone to your computer and doing File > Devices > Transfer Purchases - it should copy over to the Books paer of your iTunes library (Audiobooks if you are using a Mac with OS X Mavericks on it). You can then sync it to your new phone.
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I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?
First, are you positive it is really not there? Have you looked in your iTunes folder in your Music folder, and in the media folders there? Do you see your media files?
If your media are gone it is a lot easier to restore from a proper computer backup. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991 -
My laptop has been stole. I have bought a new one but I can't download the files (homemovies, articles, presentations) from my ipad to the new laptop so I can share with my daughters in their mini ipads. Any ideas?
I am working with Windows 8See Recover your iTunes library from your iPod or iOS device.
tt2 -
Every time I try to download the new version it just says I can not download the new version of Firefox. I keep getting a message that says "Firefox 5.0.1dmg could not be opened, because an unknown error occurred - Try saving to disk first and then opening the file"
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox
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