I bought a song, and it says the file is corrupted and will not download what should i do?

I bought a song, and it says the file is corrupted and will not download what should i do?

If you see the "Purchased" option on the main screen of the iTunes Store, here's what I'd do:
1) Go into your library and delete the file if it downloaded. If not, go to your downloads and delete it from there to stop it from download.
2) Go to the Purchased pane in the main iTunes Store section, locate the item, and try the download again.
Also, you may wish to turn off any anti-virus or anti-malware programs before you try this again, as that sometimes is what can be blocking the download. Otherwise, contact iTunes Store Support:
http://www.apple.com/emea/support/itunes/contact.html

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