I bought a song, and my account was charged. But it didn't download and didn't show up in my purchase history. I needed to verify my billing address, but i already filled that out.
The title sums it up, but i was charged but didn't get my download. It wasn't in my purchase history.
Hi...
I needed to verify my billing address, but i already filled that out.
Check out this support article > iTunes Store: My credit card's security code or zip code does not match my bank's records
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When I sync my phone iTunes adds songs and it's not even the corect song playing help
Hello Bigbrowneclipse,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Store: Hiding and unhiding purchases
http://support.apple.com/kb/ht4919
Also check you are signed into the correct apple id the song was purchased on.
Best of luck,
Mario -
I was charged twice for the same download, how can I reverse that charge?
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Click here and ask the iTunes Store staff for a refund.
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Welcome to the Apple Community.
So far as I am aware, books haven't been available for 6 years, so I'm wondering if you mean audiobooks.
Audiobooks are not currently part of the content that can be re-downloaded. -
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I forgot one of the ansers to a security question and my account was locked for 8 hours. Is there anything I can do or do I have to wait 8 hours? I will probably get locked out again for providing the wrong answer. Can I change the security questions?
BillS45 wrote:
Can I change the security questions?
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If necessary
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I bought a series pass and unfortunately epsiode 1 didn't download at all. I was watching the downloads and restarting once they stopped as I allow multiple downloads at athe same timeIt sounds like you may have hidden it, in which case you should be able to unhide it : iTunes Store: Hiding and unhiding purchases. (You can't turn off the hiding of items.)
But you should be keeping and maintaining a backup copy of all of your downloads and not relying on being able to redownload them - any item could be removed from the store by the rights-holders at any time, if they do then you won't be able to redownload them (nor will be able to do redownload items if you move countries). -
Yeah, so I had a American credit card from bank of America, and I closed my bank account before I left the country.
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but I can't because I don't own a American credit card anymore... what do I do??Contact a friend in the USA and have them mail to you a cheap US iTunes Gift Card that you can redeem in your US account. Or, if a friend has an iTunes account, they can use the iTunes app on a Mac or PC to buy a cheap electronic gift certificate for you. The second option would be faster.
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I purchased 4 songs today that show up in my purchase history in my iTunes account, but they are not in my Library under recent purchases. Why?
I figured out the problem. All music purchases now go to the cloud and must be downloaded to each computer or device. I needed to go to the iTunes Store and look at my recent purchases then click on the cloud to download them.
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I just purchased a song on itunes that did not download properly. I tried going to the Purchase History section to redownload the song, but there was no button on the screen that would redownload the song. right-clicking it does nothing. I tried going into my account to redownload it to no avail. I am unsure of a support phone number. Please help...
Download past purchases - Support - Apple
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have you contacted the developers of the games to let them know?
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Once an item enters the download queue, the user cannot remove it. Either let it complete the download (easiest) or contact the iTunes Store customer support department through the Contact page and ask them if they'll remove the item(s) from your queue for you.
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Hello all! I bought an app on the apple store and eventhough it was charged on my credit card bill it still opens like if I had not purchased it. So I was charged but didn't get the app. I'm trying to report it but doesn't go through. What can I do? Thx
you may delete this discussion. I fixed the issue
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Already purchase applications through apple ID is not showing in apps store purchase history of apps and If I try to download the same application in apps store its showing paid application in apps store with using same apple ID account.
Thanks King_Penguin for taking time to read and reply.
I just purchased this movie on Thursday, May 15, so just a few days ago. I have never had any trouble whatsoever since I have been in Vietnam. I have downloaded several movies and even music and they have all synced to my respected Apple products except for this purchase.
Sorry, I don't quite understand what you mean by studios and different versions. Could you please explain?
I checked my purchased list in my purchase history under my account and there are no hidden items.
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