I bought a song on iTunes and it was downloaded on my ipad with an additional copy that does not play and can't be deleted. The song does not show up on on my ipad through iTunes. How do i get rid of the copy?
I tried wiping out my music but it's still there and it's annoying.
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases > http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service > Apple Support iTunes Store Contact Us
Similar Messages
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I purchased the next level of icloud storage but it wasn't enough so I purchased the next level. It looks like I'm going to be charged for both? what do I do?
Hi there,
Have you considered using the TDM file format instead of the LVM format? With TDM you specify parameters for your file and your channels. When you want to read data from the file you can extrac data based on those parameters. So you could construct a search that extracts the data from a particular time, or all the data that was acquired in a 10 minute period for example.
There are a few VIs you would have to become familiar with to do this (the datalog VIs are located in a palette on the File IO palette), but it would probably be easier for you to use these then to construct the file yourself and then program in all the search parameters.
Here are some resources with more information on the TDM format:
TDM Data Format
Introduction to LabVIEW Data Storage VIs
They should help you decide if you would like to use this format or stick with the LVM format.
Sarah
Applications Engineer | National Instruments | UK & Ireland -
i deleted alot of movies off of my mac they are gone and cannot be opened but the movie names still remain in all files in finder? it will not let me delete the names saying alias cannot be found and when i click delete alais the message only comes back up?? help please!!
Select ▹ System Preferences ▹ Spotlight ▹ Privacy. The list of items excluded from Spotlight indexing is shown (it may be empty.) Click the plus (“+”) icon to add an item to the list. Select your boot volume (under DEVICES) and add it to the list. Then remove it from the list by selecting it and clicking the minus (“-“) icon.
Spotlight will rebuild the index. If you try to do a Spotlight search now from the magnifying-glass icon in the top right corner of the display, a pulsing dot will appear in the icon. When the dot disappears, the indexing is complete. -
HOw do I unlock the phone if there was never a lock code on there before the update?
Yep. Same here. There's a NEW feature in iOS7 for Find my iPhone. It requires a passcode. My wife never had a passcode and doesn't have her computer to restore the backup.
Spent an hour on the phone with customer service last night trying to restore the phone to factory settings but it didn't allow us access.
Right now we have a 9-month old brick sitting on the table.
Who in their right mind decided to release this feature that requires a passcode without checking first to see if the user has a passcode?
I was not really polite to the support staff last night on the call but the person was very professional. Kudos to how he handled my call but this is just stupid. So Microsoft-like, so un-Apple-like.
This feature with this iOS rollout is a big failure and my wife, who didn't want an iPhone until she got (and loved it) but is now out looking for an Android device. Apple has lost a customer that they had only recently won over.
#epicfail -
We have two iTunes accounts we don't want to use our old account cause the password doesn't work how do we just use our new account? The problem is when we update apps it will ask for our password to our old account and when we go to down load an app we have had before it wants to go thru our old account now do we only use new account?
Welcome to the Apple community Todc.
Besides signing out of the account, you will need to delete the apps on the device that were purchased under that ID. -
As above.
Hello Tyler, I am trying to get rid of this page because I would like to go staight to google.
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Hi everyone, I have a computer linked to my iPAD through itunes. Then my Computer crashed and had to get a new one. How do I get rid of the old computers link on ipad and get it on new computer bcos is wont work! (doesn't work) PLZ HELP
what do you mean the old computers link?
my ipad is sycned with my computer but nowhere is there a link
and if I connected it with a new computer and set it to sync it would replace all my data with the data from the new computer -
Some of my songs are listed twice on my iPod itself. However, when I plug the iPod into my computer, the songs don't show up twice in iTunes when I click on device/music. How do I get rid of the duplicate songs on my iPod?
that is odd! that should not be happening.
Are you syncing your songs right off of itunes itself? because it should be syncing over to the ipod however it is listed in itunes. -
I've had itunes on my laptop for over a year; it seems to arbitrarily duplicate songs and now, instead of 800 songs, I have 3,500 with 2,700 being dupes. How do I get rid of the dupes?
How to find and remove duplicate items in your iTunes library
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When ITunes changed their format it duplicated songs in my library. How do I get rid of the duplicates without having to indivdually delete them?
Go to view➡show duplicates then select all to delete
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How do I get rid of the "other" category on my iPad Air?
iTunes is saying that "other" occupies 1.97GB out of my 16GB tablet and I need to learn how to remove it. I am a long-time apple user with all the apple devices, but can't seem to figure out what causes the "other" category to be so large on any of my devices.
Thanks in advance for your help!iPhone, iPad, and iPod: Understanding capacity
http://support.apple.com/kb/ht1867
How much space is used by your Other? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
How to Remove “Other” Data from iPhone, iPad and iPod Touch
http://www.igeeksblog.com/how-to-remove-other-data-from-iphone/
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
What is “Other” and What Can I Do About It?
https://discussions.apple.com/docs/DOC-5142
iPhone or iPad Ran Out of Storage Space? Here’s How to Make Space Available Quickly
http://osxdaily.com/2012/06/02/iphone-ipad-ran-out-of-available-storage-space-ho w-to-fix-quick/
6 Tips to Free Up Tons of Storage Space on iPad, iPhone, and iPod Touch
http://osxdaily.com/2012/04/24/6-tips-free-up-storage-space-ipad-iphone-ipod-tou ch/
Also,
How to Clear Message/iMessage Cache on iPhone & iPad And Reclaim Lots of Free Space
http://www.igeeksblog.com/how-to-clear-message-imessage-cache-on-iphone-ipad/
What is Stored in iCloud and What is Not
https://sites.google.com/site/appleclubfhs/support/advice-and-articles/what-is-s tored-in-icloud
Cheers, Tom -
I was reviewing my list of songs in my library "on my I-Pod". I noticed that a few of those tracks on the list have an Exclamation Point in front of the track and will not play. How do I get rid of the Exclamation Point so that the track will play.
Hello enrique a.
Instead of trying to re-invent the wheel on this one, take a look at an article such as this one to help you take care of these exclamations. Basically, it means iTunes is unable to locate the file on your computer anymore.
http://ipod.about.com/od/itunesproblems/qt/Fixing-The-Itunes-Exclamation-Point.h tm
B-rock -
What is the easiest way to delete a song or album directly off the iPod? Also, how do I get rid of the tunes it cannot convert so it does'nt run through them every time I upload an album or song?
Right click the song you want to get rid of and there should be a delete button.
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I am Manually Deleting Songs from my Ipad2, but when I press Delete, it shows a Cloud with a Red Arrow pointing down, and the Song remains, how do I get rid of the Song completely?.
The cloud icon means that the songs are only in the cloud, they aren't stored on your iPad. You can turn off the showing of songs that are in the cloud via Settings > iTunes & App Store > Music (under the 'show all' heading) 'off'. If you want to some cloud songs to show but not all then you can hide the ones that you don't want via your computer's iTunes : iTunes Store: Hiding and unhiding purchases
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Since downloading ios5 on my iphone 4 a few days ago, the capacity guage in itunes shows "other" as over 21Gb and i can no longer fit any music on my iphone.
How do I get rid of the other stuff?
capacity available on 32 Gb iphone is 28.49Gb
i previously had 21.97 Gb music, over 6 Gb photos, about 1Gb of apps, and minute amount of audio
now i have no music, 5.4 Gb photos and similar (0.8Gb) for apps and audio. i have deleted heaps of photos and unused apps to try to make space but obviosly this is a much bigger problem. I also created a smaller music folder on itunes to sync to but at present no music is selected for syncing due to the lack of available space.
i have 15Gb icloud account now also which is about half full.
Ive done a little research and heard similar tales but with much smaller other totals than this. Can you help?
i cant update my apps as i get a message saying i do not have enough available space.I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first. -
I have an update for an app which I cannot update as it requires ios6 which I cannot get on my iPad - how do I get rid of the little red number? It is really annoying
Does this apply?
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
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