I bought a song on iTunes on my iPhone and it is stuck and won't finish downloading

Please Help

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

Similar Messages

  • I just bought a song from iTunes on my iPhone and accidentally stopped the download before it finished. How do I continue the download?

    I just bought a song from iTunes on my iPhone and accidentally stopped the download before it finished. How do I continue the download?
    It shows it in my music but is a light shaded grey. So I may not access the song. I tried repurchesing the song but iTunes won't let me.

        I had the same problem and solved it for myself, and I have a iphone 4s. I went to my songs and deleted the light grey songs then went to the itunes store, and selected more, then selected purchased. I scrolled down to the songs that were a light grey in my music, and pushed the download button ( icloud symbol with arrow on it) ,now my songs are successfully downloaded and ready to listen to any time!

  • Downloading movies, my iTunes reported "error 50" and won't finish downloading any movies AFTER I've paid for them.. What do I do?

    Purchasing movies, my iTunes reported "error 50" and won't finish downloading any movies AFTER I've paid for them.. What do I do?

    Hi..
    Could be the following:
    Firewalls
    Web Accelerators
    Ad Filters
    Virus Protection Software
    From here >  iTunes Store: "Error (-50)" when downloading purchased content

  • Download freezes in iTunes on iPhone and won't finish downloading album

    I purchased a full album on my iPhone today for the first time. Normally I purchase all music through my MacBook and transfer it to the iPhone as necessary. But today I got the whim to download a new album from my iPhone and it downloaded the first song without a problem. It seemed to download the second song without a problem but it's stuck on "Finishing..." and has been for several minutes now.

    It's been a couple of hours since your post, did it ever clear?

  • I bought a song on itunes a while ago and I couldn't back up my ipod because I needed more storage. Once my ipod was updated, ALL of my memory was deleted (since it wasn't backed up) and I couldn't get my song back without paying for it again. Is there a

    I bought a song on itunes a while ago and I couldn’t back up my ipod because I needed more storage. Once my ipod was updated, ALL of my memory was deleted (since it wasn’t backed up) and I couldn't get my song back without paying for it again. Is there a way to retrieve it without paying for the second time?

    Just follow these instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • I downloaded several cds to my external hard drive in .mp3 format. Later, I copied them to iTunes. The songs only play when the external hard drive is plugged in. I tried to load the songs from iTunes to my iPhone and the songs don't play.

    I downloaded several cds to my external hard drive in .mp3 format. Later, I copied them to iTunes. The songs only play when the external hard drive is plugged in. I tried to load the songs from iTunes to my iPhone and the songs don't play. I thought iTunes allowed me to transfer music to my iPhone and play it. What am I doing wrong?

    Hi skoorb1,
    When adding music to iTunes, you can set it to either make a local copy of the file, or simply point to the original location of the file (for example, on an external hard drive). If it is set to do the latter, it will not be able to play or transfer those files when the external hard drive is not plugged in. You may find the following article helpful:
    iTunes: About the Add to Library, Import, and Convert functions
    http://support.apple.com/kb/ht1347
    Regards,
    - Brenden

  • HT1933 I bought a song for my wife in Mexico and she couldn't download the song i sent because it reads on her screen ... Code only valid for US customers.... How can i retrieve the song if i live in the US? Thanks

    I bought a song for my wife in Mexico and she couldn't download the song because it reads on her screen... Code only valid for US Customers... How can i retrive the song i bought? Thank You Guys

    you have a ps cs4 license for mac and you have some way of finding your serial number.
    if yes, download an install the installation file.  if you already have the installation file, what is its name and file extension?  (eg, if it's one file, it should be a dmg file.)
    if you need the installation file,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.6| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • TS1424 My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

    My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

    TRy to close itunes by double tapping the home button then slide up all of the open apps and try again.
    another option is to turn off your ipad, logout from your itunes account and try again downloading the movie. If it still gives you error, call apple support and ask for itunes agent to see if there is something wrong with the movie you are trying to download

  • Can I purchase a song from itunes from my iphone and use it as a ringtone? If so, how can I do that?

    Can I purchase a song from itunes from my iphone4, and use it as a ringtone? If so, how?

    You can purchase ringtones from the iTunes store. If a song available via the iTunes store is not also licensed by those who own the distribution rights to be sold/downloaded as a separate ringtone, no. 

  • HT1491 I purchased a song on iTunes on my iPhone and the song will not download what do I need to do?

    I purchased A song off of iTunes from my iPhone and it will not load the song it has been a day and the song will not load. The load bar starts loading and them it goes back to nothing and re starts the download. After a few minutes an icon will pop up and say this song can not be downloaded at this time and has two options retry and done. I don't know what to do, I restarted my phone and it does the same thing.

    I'm on iOS 8.1 by the way. I forgot to update my phone information before posting.

  • So, I bought some songs on Itunes on my Iphone. One song fully downloaded and now shows up in my music, but the other one will consistently appear to finish downloading, then not show up in my Music at all. I've tried several times. Help!!!

    I've been trying to download this song for two days. ITunes says that it downloaded, and that I purchased it, but it will NOT appear in my music. The weird thing is that I bought two songs simultaneously and the first one successfully appeared and I can listen to it. Totally fine. However, the second one will finish downloading, then disappear. I bought the same song two more times off of different albums just to make sure there wasn't a problem there. Nope. Everything with that song title will not show up. Rhapsody in Blue, by the way. I also bought it on my iPod touch just to make sure there, and it successfully downloaded and I can listen to it on my iPod without a problem. Again, it just won't go on my IPHONE. It's frustrating. Any advice or help?!

    Hi EFlanders,
    Here are some ideas on how to find the lost media:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/ts1408
    This article explains how to transfer purchases from your iPhone to iTunes:
    iOS: How to transfer or sync content to your computer
    http://support.apple.com/kb/ht1296
    Cheers!
    - Ari

  • I bought a song on iTunes on my iPhone -- I can play in on iTunes on my Mac, but I cannot download it and transfer it to my iPod.

    I use the same Apple ID on all my devices, but I ge the following message when I try to download the song:  "song cannot be downloaded because it was not purchased with your Apple ID".  Then, I tried to go purchase the song again from iTunes on my MacBook, and I get a message from iTunes alerting me that I've already purchased the song.  Help!!

    Music>Songs>Select song>Swipe from left to right to delete.

  • TS3212 itunes starts download, goes thru most of the way then stops with error message the Itunes could not be configured and won't finish downloading and installing

    itunes wont completly download and install. it starts downloading goes thru most of the download then a pop up error message says itunes couldnt be configured and tells me to press finish and it closes
    how do i get itunes to completely install??

    a pop up error message says itunes couldnt be configured
    I'd like to have a closer look at that error message please.
    Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
    Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

  • Bought an album from iTunes, now use Match and it no longer downloads the complete album

    Entire albums shows, but it only plays a few of the tracks.
    Tried deleting them downloading again. Hasn't worked yet.

    Hello, Cookson10.
    The following Knowledge Base article offers up some practical steps and information for downloading your past purchases:
    Download past purchases
    http://support.apple.com/kb/ht2519
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I purchased an album in iTunes on my iPhone and it will not download.

    The iCloud symbol appears next to the album and when I click on it, it doesn't download the album.  I've gone back to iTunes to see if I can purcahse it again, but it says purchased.  How do I get it to download so I can listen to it?

    Hello there, cattail722.
    The following Knowledge Base article offers up some practical steps to try for troubleshooting issues with an applicaiton not performing as expected:
    iOS: Understanding multitasking
    http://support.apple.com/kb/ht4211
    When performing Step 2, I would recommend closing all aplications that are running.
    If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
    Check for app updates.
    Force the app to close.
    Restart your device.
    Update your iOS device.
    Learn more about troubleshooting apps.
    Once you've gone through the above steps, try downloading the content again. This iPhone Basics article reviews those steps for you:
    Music - Learn more about iOS 7 and iPhone - Apple Support
    http://support.apple.com/kb/index?page=tidetail&product=iphone&locale=en_US&tag= Music#TI126
    Download purchased music to your iPhone.
    Your iPhone music library displays all your iTunes Store music purchases, even if you haven't downloaded them. Tap the iCloud icon to download again for free.
    Note: To view only music downloaded to iPhone in your library, go toSettings, tap Music, and turn off Show All Music.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

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