I bought a song on iTunes.when I tried download it all my music disappeared.i tried to report the problem but it says it can't connect to iTunes
I bought a song on iTunes. When I tried to download it all my music disappeared .i tried to report the problem via the report problem from my iTunes receipt it says it can't connect to iTunes. I. Can download new apps. Where is my music. I'm not at my home computer so I can't check there or redownload it
Never mind. I think I figured it out.
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My iphone 4 says it can't connect to itunes store when I want to buy a ringtone for it.
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Hi, Sclimer13.
The steps in the article below will help you troubleshoot this issue. See the section labeled Troubleshooting on an iPhone, iPad, or iPod touch.
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http://support.apple.com/kb/ts1368
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Try signing out then back in. Try again.
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My iPod is disabled, but not because I forgot the password. It says I need to connect with iTunes, but when I try it says I need to enter the password. What do I do?
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
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To restore from backup see:
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If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
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Why I bought the game it says it can not connect to itune.
Why I bought the game it says it can not connect to itune.
Hi nok555,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are saying that you are having issues connecting to the iTunes Store or App Store (for example, to buy a game or in-game purchase), you may find the troubleshooting steps outlined in the following article helpful:
Can't connect to the iTunes Store - Apple Support
On the other hand, if you are saying that you are seeing a Connect to iTunes icon screen on your device, then this article may be more useful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden -
My 7 year old daughter has an iPod Touch 4 and she used the wrong password too many times. She thinks she remembers her password now but we have already exceeded the attempts and it says "iPod is disabled" connect to iTunes. Is there any way we can get the device to allow another attempt? We are traveling this week so don't have access to the serial number or the computer that was used to originally set up her iTouch. I don't even know what operating system it's on and can only see the home screen.
Restoring the iPod will do nothing to his iPhone.
When you restore it wipes the iPod clean no matter what computer you use.
The only plus to doing it form your home computer is if you have a backup stored there, then you can restore from the backup once it's done wiping.
If you are away form your home computer, go ahead and use the computer you have to restore it, then when you get home, you can restore form any backup you may find. You can use this to help you do that when you get there: http://support.apple.com/kb/ht1766 -
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What's a GV app?
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I backed up my 3GS using iTunes. I then restored the file to my new 4GS. Then I synced the apps onto the 4GS. Then I downloaded 2 custom ringtones, and attempted to sync them onto the 4GS, but it says "This Library is already synced with another phone, and if you try to sync, you will lose all of the information on the iPhone." I am a Windows user. This Sync process is VERY confusing.
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I have Backed Up the phone twice. Why would iTunes try to wipe out the phone? -
I can buy new apps but I can't update any - it says it can't connect to iTunes store! Please help!!! I've tried the whole changing the date thing and that didn't work
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Apple TV keeps saying it can't connect with itunes store. Help?
Been trying to pull up purchased season of Breaking Bad. Got thru some episodes but now it's saying it can't connect with itunes store. Everything's updated and all other features of ATV work fine.
I've had apple tv since August and seem to have had to do a restore every 2 weeks or so, lost connectivity, can't connect to itunes or other errors. the restore takes a good 20 minutes even on wide band internet. it works for a few days then seems to go bad. read something online tonight about just restarting apple tv, presumably by powering down from the socket and rebooting. good luck.
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In the attempt of updating my ipod touch, i am faced with the problem of not being able to be connected to the itunes in my computer (windows xp ) because my ipod touch got blocked up, leaving the icon of USB cable and itunes on my touch screen. I am asked to restore my ipod first, but i have tried using all the examples stated and still can't help. Please please, can some one help me out ? Ones in the process of trying, i see an error code: 1656 and most of the time nothing. Thanks
See if placing the iPod in Recovery mode will allow a restore via iTunes
Next try DFU mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have a computer or iPod problem. -
Can access internet when connected w/ethernet cables in router, but WRT54G says it can't connect
I have my router, modem, and computer all set up correctly. I can access the internet in this setup but with only the computer that is connected with the ethernet cord to the router. Yet, my WRT54G router can't connect to the internet in the Linksys easy setup nor through the http:192.168.1.1 method.
When I changed the internet connection type to PPPoE, my modem was unable to access the internet. I also changed the IP to 192.168.2.1 but that didn't help. I have performed several power cycles. I have upgraded the firmware.
I changed the internet connection type back to DHCP, so I am able to come on this website, but I can't set up the wireless since the router says it can't connect to the internet. Please help!Start it from scratch...Reset your router and re-configure it...
Press and hold the reset button for 30 seconds...Release the reset button...Unplug the power cable from your router, wait for 30 seconds and re-connect the power cable...Now re-configure your router...
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I Go to buy curency in game and it says can't connect to iTunes contact support anyone know how to fix this ? Been happening for a few days
Hi callum88888888,
As the screen suggests, you will need to contact iTunes store support. You can do that from this page -
iTunes - Contact Us - Apple Support
Thanks for using Apple Support Communities.
Best,
Brett L -
Help needed,
I am getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem , and i triyed it but still I cannot login I to my itune account. Same message keeping. Popping up, this problem started supricly today.Take a look at the instructions here.
http://www.technogal.net/2012/03/this-is-not-test-user-account-please.html -
My iPod 5 has been disabled and I am wondering if I can restore it without losing everything.
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
You may be able to get some data from the restored iPod by:
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
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If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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