I bought a song on the itunes store but I can't listen it!

time ago i bought a song on the itunes store with my iphone. Yesterday i connected my iphone with iTunes on my PC and some hours after i went to listen that song but when i touch his title to listen it don't start even if on my PC, on iTunes i can listen it.

Restart your Mac and try again...
If no joy...  Contact iTunes Customer Service
Apple  Support  iTunes Store  Contact Us

Similar Messages

  • I just bought a song on the iTunes store, but when it reaches about one minute, it just skips to the next song. What should i do?

    I just bought a song on the iTunes store, but when it reaches about one minute, it just skips to the next song, with no warnings. I tried to delete and download it again, but it didn`t solve the problem. What should I do?

    Restart your Mac and try again...
    If no joy...  Contact iTunes Customer Service
    Apple  Support  iTunes Store  Contact Us

  • I bought 20 new songs in the ITunes store but they are not in my IPOD after synching?

    I bought 20 new songs in the ITunes store but they are not in my IPOD after synching?

    I'm having this same problem and can't find a solution that works in the apple support community. What's frustrating is that this used to work seamlessly with Windows. Then I bought a macbook pro and upgraded to OS X Mavericks and a lot of stuff broke.
    I'll call apple in the morning.

  • HT201272 You seems not to understand what I mean and what I'm having like problem. I still have my payment recut  from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs, 7 are still avail

    You seems not to understand what I mean and what I'm having like problem. I still have my payment receipt  from October of this year when I bought 9 songs in the iTunes Store from my iPhone 4S. The problem is from all the 9 songs I've paid for, only 7 are still available from this list on my iPhone. There is no possibility to download the other 2 without paying for them. I've spoke to the lady from Mississippi on the phone 2 days ago from about 2 hours calling from Belgium but unfortunately she couldn't help me. It's the 3rd time I complain about this. How many time shall I pay for the same songs?? If you can access my music list and my past receipts payment you will be able to find out what I mean. I went back on iTunes I've found the the songs I already downloaded in October that should be on my playlist but if I click on them it will charge me again 0,99 cents. It's been 3 years I've been using the same apple ID with my iPhones. I just wand to get my songs back without having to pay them twice or 3 times

    1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
    2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
    tt2

  • Just bought 4 songs from the itune store how do I get them on my ipod shuffle

    I just bought 4 songs from the itune store.  How do I get them on my ipod shuffle?

    If you've bought them on your computer's iTunes then they should have downloaded into the Music part of your library. To sync them to your iPod, connect the iPod to your computer and select it in your computer's iTunes - with the current version of iTunes, iTunes 12, you should (when a device is connected) get a device icon towards the top left of the iTunes screen, next to the icons for the types of content (music, films etc) in your library.
    Selecting that icon should let you select a Music screen for it, on which you can select which of your iTunes music library to have on the iPod

  • I got an iPod touch today. I bought songs from the itunes store but, i had alot of songs on my old ipod. So is it possible to download those songs onto my new iPod?

    I got an iPod touch today. I bought songs from the itunes store but, i had alot of songs on my old ipod. So is it possible to download those songs onto my new iPod?

    Yes .Just add the songs to the iTunes library you use for the iPod touch and sync them.

  • I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

    I keep trying to buy a song on the itunes store but every time I enter my apple id it says "Cannot connect to iTunes store" help please!

    Hello seth53,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Best of luck,
    Mario

  • I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??

    I paid for and downloaded a song, but it won't play saying the file could not be found. It says this even when I click on the song IN the itunes store, so I can't even listen to the sample now??
    I haven't kept records of the songs I have paid for, and a number of songs have recently been displaying this message, making me search my computer for them. Most I have been able to find, but this one immediately "disappeared" the moment I attempted to play it after downloading...... how do I either get it back or get my money back???

    How did you do this move?  Unless you know what you are doing you have to move the whole, complete iTunes folder.
    iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
    Quick answer if you use iTunes' default preferences settings:  Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive.  Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
    Windows users see tip at: https://discussions.apple.com/message/18879381

  • I cannot access the Itunes store, but I can update my apps.

    I cannot access the Itunes store, but I can update my apps.  I have checked the following per Support:
    http://support.apple.com/kb/TS1368
    These articles have helped other users resolve connection issues:
    Using MSCONFIG to troubleshoot conflicts in Windows Vista
    http://support.apple.com/kb/HT2292
    iTunes for Windows: iTunes Store Connection Troubleshooting
    http://support.apple.com/kb/HT1527
    iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
    http://support.apple.com/kb/TS1379
    iTunes for Windows: Could not establish a secure connection to the iTunes Store
    http://support.apple.com/kb/TS1470
    iTunes for Windows: Can't access the internet if proxy settings are incorrect
    http://support.apple.com/kb/TS1490

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    Now launch your iTunes and see if it is working now.

  • I can connect to the iTunes store but I can't sign in

    I recently got a macbook pro and before I got it I had a Toshiba. On that one I had an iTunes account that I used and worked fine.
    I can connect to the iTunes store. I can search for stuff but I can't sign in so I can't download anything.
    I've never had this problem before. I know that my apple id is ok because I changed the password because I thought I might have had it wrong.
    Does anyone know how to fix it? I have the newest version of iTunes.

    I'm having the same problem. Are you getting unknown error -9813?

  • Bought 3 song from the itunes store and they wont play

    i bought  3 song and put them in my mp3 player 2 wont play 1 sound just like static i have other song form itunes in that player and they play fine? 1 song wont even play on my computer the i payed for them their in my list but wont play what gives!

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the entries, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • I bought an album on the iTunes store but one of the songs is not in my music library. How can i get it back?

    I bought the One Direction album on the iTunes store recently, but one of the songs has not downloaded onto my Music Library. Does anyone know how to get this song without buying it?

    You could try emailing iTunes support, giving them your order number, etc. or you could just take the hit and pay the 99p.  I know what I would do.

  • So I just bought a song through the itunes store...

    , but when i went to play it, it played halfway through and then stopped. what should i do?

    If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copy of the track and try redownloading a fresh one. See the following document for instructions:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Otherwise, I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I have a credit in the iTunes store, but I can't get past the payment window to make a purchase. I don't want my credit card charged, so how do I do this?

    How do I make a purchase from the iTunes store using a credit I have? I can't get past the payment window, and don't want my credit card charged instead of my credit.

    same here but i cant purchase a movie or anything

  • I have 7 songs purchased at itune store, but those can't find in my PC. How can I download again from the itune?

    When you click the song, pop up the window saying that can't find a file.
    There is no instruction how to get download again the songs already purchased.

    Welcome to Apple Support Communities
    The first thing you have to do is to remove the songs from iTunes, so right-click them and choose Delete.
    Then, follow these steps to redownload the songs > http://support.apple.com/kb/ht2519 If you see the name of the song with a cloud icon after deleting it in the iTunes window, press it and it will be downloaded automatically

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