I bought a used Cisco 9865HD PVR Nextbox that I require help with to unlock?

I would very much appreciate help with this from someone with knowledge and patience (technoob)..lol. I am very new to this site so not sure if I am doing this properly but crossing my fingers I meet someone nice who is willing to assist me. =)

This may help with the problem if the iPod not appearing in Windows:
http://support.apple.com/kb/TS1538
You may need to put the iPod into Recovery or DFU mode as well:
http://support.apple.com/kb/ht1808
http://www.iclarified.com/entry/index.php?enid=1034
If none of that works, you may have been sold a broken iPod.
Regards.

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