I bought a used iPad 2 and now it is unusable because it keeps prompting me to sign in to iCloud with the original owners ID and I can not locate him, what can I do?
I bought a used iPad 2 and it has started prompting me to sign into iCloud, however, I do not have the original owners password. How can I reset it
You can't. You may have purchased a stolen iPad. Where did you buy it? If on eBay, you can get a refund.
Cheers, Tom
Similar Messages
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My daughter locked her Ipad so I restored it and now am trying to activate it. It ask for a apple id/pw but the one she thought it was is not working. Any suggestions?
Activation Lock
http://support.apple.com/kb/PH13695 -
My App Store is connected to another account. I've tried to alter all my settings through iTunes, The App Store on both the phone and my Mac but it is still connected to the original owner's apple ID. Is there something I can do?
Turn off Find My iPhone in iCloud on the iDevice.
Log out of iMessage, Facetime, remove Apple ID from iTunes & App Store.
Use Settings > Reset > Erase All Content and Settings.
Then set it up as a new iPhone with your own Apple ID. -
I have an apple id but ı can not use it for sign in to itunes connect account while publishing my ibook document. Why ı can not login? What can ı do to figure out this problem?
As note already on the iBA forum [ AppleID for ibooks publishing ], you need two IDs. You can't use your developer ID.
If you already signed up for books with that ID, you need to talk to Apple to straighten things out. -
Tried to set up my Apple ID and the none button option for Billing is not showing up, what can I do?
Try this support page provided by Apple...
http://support.apple.com/kb/ht2534 -
credit card number change, your company can not charge , so , what can I do ?because I buy one year plan ,
but the plan stop already ,I can not change the credit card details.
So, I need to buy one more year or can continous the paln with changing the credit number?Hello pen pang,
if your Photoshop is a part of Creative Cloud you can use "Manage your membership and payments|Creative Cloud" at
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html >>>
Payment & credit card >>> Help changing the credit card on your account >>> from there see what hints are listed.
On the other hand I'm sure that you can use the recommended procedure with a "normal" PS too.
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use the chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
If you need these explanations in another language, please use "Change" at the end/bottom of the website from above
Good luck!
Hans-Günter -
I need to restore my iphone 4 with just ios 5, but it only lets me restore it with the latest version which is ios 5.0.1. What can I do??
Restore it using the computer it normally syncs with, this should not require an iOS update.
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How do I update the iCloud ID on my phone? I changed my ID on my laptop, but my iphone still has "sign in to iCloud" with the wrong ID and I cant figure out how to change it.
I have same question
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I cannot install the trial for Acrobat XI Pro. The file downloaded fine, but it does not open. What can I do?
For Windows:
http://trials2.adobe.com/AdobeProducts/APRO/11/win32/AcrobatPro_11_Web_WWMUI.exe
For MAC:
http://trials2.adobe.com/AdobeProducts/APRO/11/osx10/AcrobatPro_11_Web_WWMUI.dmg
ACROBAT XI -
Need to replace black back glass cover with the original one and i couldn't find it on Amazon., Need to replace black back glass cover with the original one and i couldn't find it on Amazon.Please help
Apple does not sell parts. There are no legitimate sources for iPhone parts. Take it to your local Apple Store.
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When I turn my Ipod touch on it keeps asking me to sign in to Icloud I put my password it and it says its wrong I have reset it 10 times already what do I do?
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Store and sign out and sign back in
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings -
How do I reset a used ipad given to me as a gift? I am unable to finish activation because I have no previous owner's information?
Settings, general, erase all content and settings.
if the person has iOS7 on that device and it's activation locked then you'll need the apple ID of the previous owner to fully wipe it. So if you can't wipe it you'll need that previous owner to give you their apple ID or to unlock it for you.
If you can't contact them or if they can't unlock it, try to get your money back because without that info you can't fully erase that ipad, and it's unfortunately possible that the device they sold you wasn't theirs to sell. -
Basically, someone was hacking my apple account for a while and kept changing the password so i kept resetting it, now i've had to change my email as icloud still wouldn't accept my new passwords - even after being updated. Now i can't sign out of icloud due to it being the wrong email and an unknown previous password, as i can't turn off find my phone.ipad. How do i solve this without losing everything as i can't just delete the account and the usb ports on my laptop have gone so i can't back up to my laptop. I'm running completely on icloud but desperately need it to update so i don't lose all my uni work as well off my ipad.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID and that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
This is answer is provided from my own database of boilerplate responses and the content was last reviewed and tested on: 2014/05/23 -
Can anybody help?? I was using the application locally for the last 7 months.
Got everything to re-install and it worked fine...for a few hours. Then I came in to find ALL of my network users deleted. Just GONE. Then found out the Open Directory was trashed and was unable to open, recover or restore from a backup. Looks like I may have a bad drive here.
I installed a new drive in the system, re-installed and so far (for a couple of hours anyway) the system seems to be working and stable. -
I did the three things recommended elsewhere: the hard restart, the delete/reinstall app, and the enter not from home screen. But no effect: books now just shuts f down as soon as opened. I have a lot of material, including many pdfs. How can I get to use it?
Becaise the digitizer is broken in that area
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit
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