I bought a used ipod that I'm trying to set it up and it isn't letting me join my home wi-fi network. So I turn it on and I pick language, then country, then my wi-fi network. When I put in my password it says -Unable to join the Network. please help!!!
I bought a used i-pod touch 4 gen that I'm trying to set up. It isn't lettting me join my home wi-fi network. So I turn it on and I pick language, then country , then my wi-fi network. When I put in my password is says - unable to join the network. I have 4 other Apple products that I have that are working fine. Please help
Badunit you said "Continue setting up without the network. You can skip past it, right?"
It sounds like he is setting up the iPod via wif. You can't continue. What yo can do is reset the iPod
- Reset the iOS device.
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Then start the setup over again but this time connect the iPod to a computer and set up via iTunes. Then he can troubleshoot the connection proboem.
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I download itunes it says its successfully installed but then when i try to open it is says "Apple Application Support not found"
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
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http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I recently bought a used iPod touch generation 5 and reset it (erased everything from it because the previous owner left a passcode on it) and I had to enter my language,wi-fi stuff, and then it said "Activate iPod" This iPod is currently linked to an Apple ID (c*****@k*****.net). Sign in with the Apple ID that was used to set up this iPod. The man who sold it to me said he bought it from another guy and sold it to me..So, I don't know what to do! I searched it up and it said you could go to iCloud and iTunes, but It's not working for me. Please help!!
A little more information:
You are running against the Activation Lock
iCloud: Find My iPhone Activation Lock in iOS 7
If you can't get this done
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
you have a thin brick. I suspect your iPod was stolen or lost. I would turn it into the police since it is worthless to you if you can't get the previous owner to remove from their account -
I bought a used ipod touch that had 2200 bad songs. Unfortunately I decided to delete them before I started purchasing music. EVERYTHING was deleted. The screen is blank except for the itunes emblem. Help!
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. From iTunes, select the iPad/iPod and then select the Summary tab. -
I bought a used ipod touch and my computer recognizes the camera, but it doesn't show the ipod connected? The screen on the ipod shows the cord with an arrow pointing to itunes logo and thats it?
Then you have not entered Recovery Mode...
Try again... Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
AmandaFBarr79 wrote:
I bought a used ipod ...
If the Device has been Modified... the above instructions may not work.
Unauthorized modification of iOS > http://support.apple.com/kb/HT3743 -
I bought a used iPod touch and when I try to set up my iCloud account, it says that the maximum number of free accounts have been activated on this device. Is there a way around this? I thought I could maybe set up the account on my PC and go from there, but it won't let me do that. It is forcing me to set up on the iPod. Am I doomed to have no iCloud account because I opted for a used device?
See this previous discussion.
icloud: The maximum number of free...: Apple Support Communities -
I bought a used iPod and they were previously signed onto their iCloud account. I have been wanting to change it but I have not been able to sign out of the previous account because I cannot sign out of "Find My iPod Touch" due to not knowing the password. How am I able to shut that off and log into my own account?
You can't. This is a security feature to prevent the resale of stolen iOS devices. You need to contact the seller and have him/her remove it from their iCloud account. Or return and get your money back. See: Find My iPhone Activation Lock - Apple Support
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I bought a used iPod on eBay and the previous owners apple ID is still showing up so how do I change it to my existing apple id I already have?
When I go to the apple store it works but if I go to apps to download something it only shows the previous owners apple ID and I don't know where to go to change it to mine.You would change it in settings.
You chould read the manual.
I would reccommend restoring as new. -
I bought a used ipod touch 4th gen. how do I add it to my account?
Hi I bought a used Ipod Touch (4th). It was wiped clean when I got it except it had the prev. owners apple Id still on it when we went to download an app.so I went in sign it out. then created a new acct with it under my apple Id. I have an Iphone 4 (the ipod is for my Daughter).I can download apps, Music etc. But when I do, I get an email from apple saying a device has downloaded a song etc. that is not recognized with my acct.I also when I plug it in to my laptop it does nothing, does not show up on my device list, no pop up to add it,no DING nothing.I take and plug in my Iphone(using the same cord) and Ding there it is..Anyone know how to add this new one to my act so I can use itunes on my pc. and not get the emails? Also it has been updated to the IOS 4.3.4..Thnxs
take it to apple store and schedule genius bar appointment. your iPod is still under warrenty because that version is not even a year old. They should replace it. Good Luck!
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I bought a used Ipod touch 2gen its stuck in recovery mode. I tried to restore it but it keeps saying the ipod "ipod" cannnot be restored. Unknown error (1) HELP!!! I have updated Itunes and I have restarted the computer and ipod more than once! Anyone have any suggestions???
ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- Also, confirm your security software and settings are allowing communication between your device and update servers.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
If you bought a used ipod and activation icloud is locked and can not get the owner how do you fix the ipod
Hi Blands02!
Here is an article that will help you troubleshoot this issue:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/ts4515
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
I bought a used iPod touch for my daughter and I do not have a code to reset it....neither does the seller. What can I do?
that would sound all my alarm bells if this device is stolen.
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Is there any way to delete songs from a device? I bought a used iPod classic and do not want to mange the songs that are already on it
Hello 1moloom,
I'd recommend restoring the the iPod, as this will remove all content and restore all settings to factory defaults.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Cheers,
Allen -
Bought a used Ipod and when installing software, music on Ipod is gone
I bought a used Ipod, and after I installed the software and got my Ipod reformatted, all of the music that was on there is gone.
Is this supposed to happen? If not, could someone please tell me how to recover all of this music?
And if that is supposed to happen, that's just pathetic. There isn't anything in the user guide or anything that says that installing an Ipod on a different computer will complete wipe out whatever was stored on it.restoring means setting the ipod back to factory defaults and wiping it clean
reset means reset - toggle it back into active mode
Resetting
Restore your iPod
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