I bought a used Mac Book from the widow of a neighbor who had died. We don't know the password. How can we get in to set up wireless printing??

I bought a used Mac Book from the widow of a neighbor who had died. I am trying to set up wireless printing for a new HP printer and it asks for the Administrators password. Is there any way to break through this and create a new password?

Is the Macbook running? If yes, go to Apple Menu About This Mac to find out the version of Mac OS X you are running.
If the computer is not working, do you know the model, or the version of the operating system on the MB?
You can track down some information with the serial number. Here's how to find the serial number:http://support.apple.com/kb/ht1366
With the serial number you can identify the model on this site:
http://www.powerbookmedic.com/identify-mac-serial.php
When we know the model it will be much easier to answer your questions.

Similar Messages

I am using Mac book pro non retina display with Yosemite and it is taking time to on the Mac . Please suggest me

hi,
i am using Mac book pro with non retina display with latest software yosemitte. When I on the Mac it is taking much time to on the mac / to get main screen. Please suggest us if any option to make it fast

There are several things that could make the computer run slower than expected
or slower than previously experienced from time to time; if a new system was
installed into a computer with slowness and other issues, that may compound the
problem since an upgrade to an OS X is not necessarily a remedy for old trouble.
If the issue may be a performance concern, there are cause and effect reasons
behind computer functionality. And if the computer was super quick, then after
an upgrade to a newer OS X, super slow, there could be several things going on.
The software previously working in the computer may not be correct for a newest
operating system; or the computer hard disk drive may be getting too full of content
that has no relation to the function of the device. Not enough unused storage space
or capacity can contribute to an overall slowness. And this also would relate to the
computer's use of resources. More installed chip RAM can help a computer run
better, and if you have extensive saved content in the computer you made, get an
externally enclosed hard drive and see about how to go & move that accumulation
off the computer's limited space so it could run better.
•Mac Performance Guide - thesafemac:
http://www.thesafemac.com/mpg/
•Tech Guides - in addition to the above - from thesafemac:
http://www.thesafemac.com/tech-guides/
There may also be adware or other kinds of malware inadvertently installed in your
computer; so that is something else to consider, find & remove. Note info in guides.
You could use the Activity Monitor in the Utilities folder (see Go in Finder menu) to
see if there are applications or processes running extensively that could point to
some waste of system resources. If there is something actually using anything at all
out of the ordinary. These kinds of things are hard to judge - if you aren't familiar.
So, anyway, hopefully you can get some ideas from the above site pages to help.
Good luck & happy computing!

Hi im using a mac book pro, im having hard time viewing vidoes on Facebook, it just happen few hours ago, how can i fix it? thanks

hi im using a mac book pro, im having hard time viewing vidoes on Facebook, it just happen few hours ago, how can i fix it? thanks

Hello Terrychelle,
Thank you for using Apple Support Communities!
If the issue is to do with Safari, then you may need to reset it.
Safari 6 (OS X Mountain Lion): Reset Safari
http://support.apple.com/kb/ph11914
Regards,
Sterling

When printing two-sided from my Mac on landscape A4 with 2 columns, how can I get my HP Photosmart 6520 to print the same way up?

When printing two-sided from my Mac on landscape A4 with 2 columns, how can I get my HP Photosmart 6520 to print the same way up?

Or, it is set the other way around (which makes more sense). Even though you are in Landscape mode, it is binding on the Long Side of the paper. Since you are in Landscape, you would want it to bind on the short side.
Think of the Binding like a Book. How would you flip the finished pages to read the “book.” Where it would be bound in the imaginary book is how you want it to print.

If I purchased a movie, from a computer a LONG time ago like 3 years but recently I changed computers how can I get that movie back? p.s. I bought the movie from iTunes

If I purchased a movie, from a computer a LONG time ago like 3 years but recently I changed computers how can I get that movie back? p.s. I bought the movie from iTunes

If you don't have the movie on the old computer and you don't have the movie backed up on a disc somewhere, your only choice is to purchase the movie again. Currently, movie downloads are a one time deal andit is your responsibility to have a backup copy.
If you have the movie on the other computer still, you can burn it to a DVD and then copy it over to the new computer.
Personally, I have two computers and when I make a purchase on one, iTunes automatically copies it to the other and I have never lost videos or music in this manner.

I bought an Iphone 4S 16Gb from softbank - Japan. I would like to buy an active code for my Iphone, how can I do and where can I buy?

I bought an Iphone 4S 16Gb from softbank - Japan. I would like to buy an active code for my Iphone, how can I do and where can I buy?

That iPhone is useable only on the softbank network. Softbank does not
unlock iPhones for use on other networks. Sell that iPhone to someone who
can use it on Softbank and use the money to buy an iPhone that will work
with your wireless provider.

I am using windows 8.1. But I recieved the error This apple id is valid but is not an icloud account. How can I get connected to Icloud?

I am using Windows 8.1. When I try to connect to Icloud I get the Message: This Apple id is valid, but is not an icloud account.
How can I get connected to Icloud?

Hello pmarrone,
You may only sign up for an iCloud account via one of the following systems or devices.
You can sign up for iCloud on an iPhone, iPad, or iPod touch with iOS 5 or later, or through System Preferences on a Mac with OS X Lion v10.7.4 or later. Just follow the setup instructions for your iOS device or Mac.
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/HT4436
Cheers,
Allen

I have an ancient laptop (from 2005) that has my entire music library. This laptop barely works and some keys don't type anymore. How can I get all this music transferred to another computer, or available to me on the cloud?

I have an ancient laptop (from 2005) that has my entire music library. This laptop barely works and some keys don't type anymore. How can I get all this music transferred to another computer, or available to me on the cloud?

No... do not move programs.
About the iTunes library files
Your iTunes library files track the media you add to iTunes, how you've organized it, and other information such as playlists. By default, these two files are in your iTunes folder:
Mac OS X: /Users/username/Music/iTunes/
Windows XP: C:\Documents and Settings\username\My Documents\My Music\iTunes\
Windows Vista: C:\Users\username\Music\iTunes\
Windows 7: C:\Users\username\My Music\iTunes\
Windows 8: C:\Users\username\My Music\iTunes\

Hi my question is how can I sort and delete photo files which I have had backed up multiple times? Another way how can I get rid of from the duplicate?

Hi my question is how can I sort and delete photo files which I have had backed up multiple times? Another way how can I get rid of from the duplicate?

Provide the name of the program you are using so a Moderator may move this message to the correct program forum
The Cloud is not a program, it is a delivery process... a program would be Photoshop or InDesign or Muse or ???

I downloaded the Keynote app to use on my iPad and because of iCloud, it is trying unsuccessfully to download onto my iPhone. How can I get it to stop attempting to download onto my iPhone? It says waiting and I can't delete it (no X to click). Thx!

I downloaded the Keynote app to use on my iPad and because of iCloud, it is trying unsuccessfully to download onto my iPhone. How can I get it to stop attempting to download onto my iPhone? It says waiting and I can't delete it (no X to click). Thx!

Did you try shutting down the device? Resetting? Disabling iCloud? Disabling auto-update?
I'd find the problem that is keeping the download from proceeding and fix that so that the process can finish...sounds like it may be your connection or a server issue, in which case you may need to wait.

When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?

When I switched computers my songs now cut off and don't play out. How can I get my songs back to play fully that I purchased from ITunes over the past years?

Other people have been having similar problems with songs over the last few days, I assume that there has been a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting those tracks from your iTunes library and redownload them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find those songs and use the 'Report a Problem' link.

I bought an album and one of the songs did not download completely. It shows that the song is 3:17 seconds but only got 40 secs. of it. How can i get the rest of the song back?

I bought an album from itunes and one of the songs did not download completely. It shows in the player that it is 3:17 but only plays for 40 secs. How can i get the entire song back?

I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

Whenever I change from My Music to iTunes Store and then back to My Music, it sends me to the top of My Music instead of where I was when i switched. How can I get it to return to where I was when I switch out of and back into My Music?

Whenever I switch from My Music to iTunes Store and then back to My Music, it sends me to the top of My Music instead of where I was when I switched. How can I get it to return to where I was when I switch out of and back into My Music instead of going back to the top?

Firefox will reload a page and reposition at the top if the copy in the cache has expired. However, that shouldn't happen right away.
When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
orange Firefox button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
Then try reloading the page. Does that help?

My friend gave me ipod touch with all his accounts, i created new accounts but when i went on the appstore and tried to update apps installed by him,i was asked his account's password! i dont know his password.how can i use my account to update apps?

my friend gave me ipod touch with all his accounts, i created new accounts but when i went on the appstore and tried to update apps installed by him,i was asked his account's password! i dont know his password.how can i use my account to update apps?

You can't. Apps and really all content purchased/downloaded through one Apple ID is forever tied to that Apple ID. In the case of Apps they will always request that Apple ID to update as they are licensed to that Apple ID.
In reality, the Apps were licensed to that Apple ID by the developer. And cannot simply be given away to you for you to use.
He should have wiped the iPod clean so you could set it up for your use without any of his accounts or purchased content as you are not really licensed to any of those Apps.
Your friend should have followed this support document before giving the iPod to you:
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

Installed office for mac (trial version). now I got 2 excel files, which cannot be deleted. I googled the names of the sheets and found chinese websites I never visited. Are those dialers? How can I get rid of them? system is mac lion(with win 7 parallel)

now I got 2 excel files, which cannot be deleted on my desktop. I can't open them, either. I googled the names of the sheets and found chinese websites I never visited. Are those dialers? How can I get rid of them? system is mac lion (with win 7 parallel)

The people who make that stuff have their own forums you can also search/ask in:
http://answers.microsoft.com/en-us/mac/forum

I bought a used Mac Book from the widow of a neighbor who had died. We don't know the password. How can we get in to set up wireless printing??

Similar Messages

Maybe you are looking for