I bought a used macbook air from a dealer. now that i want to register it to my apple id am not able to coz it says ita registered to another id. And i dunno the old user nor is the dealer is ready to pay back.:( What should i do?

I dunno the old apple id too so am not able to install the i life'11. Will this problem be solved by installing a fresh OS or will it be of no use. And i dunno the condition of the macbook either....if it's stolen or pawned..:( Please help

If new versions of iPhoto and the other iLife applications (iMovie and GarageBand) were purchased by the previous owner from the Mac App Store, then they will be locked to the previous owner's Apple ID and cannot be transferred to you. You will have to re-purchase them under your own Apple ID.
If this is an older MBA that came with Snow Leopard or an earlier version of Mac OS X, though, the system would have come with an installation disk that included the iLife applications, a disk which the seller should have provided to you. Those iLife applications would be older versions, of course, and may or may not work in Lion depending on how old they are.
Regards.

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I bought a used macbook air, it didn't come with the flash drive to do a factory reset. Can I download the info needed and save it to my own flash drive and then do a factory reset? If not what can I do?

I bought a used macbook air, it didn't come with the flash drive to do a factory reset. Can I download the info needed and save it to my own flash drive and then do a factory reset? If not what can I do?

If it originally shipped with Mac OS X 10.6.8 or earlier, click here, phone Apple, and order a replacement.
If it originally shipped with Mac OS X 10.7 or newer, restart it with the Option, Command, and R keys held down.
(113079)

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

I bought a used macbook pro from a friend. Software updates are available, but when I try to update, the computer asks for apple id and will only accept the former owner´s. How can I connect my macbook to my apple id?

The first thing you should do after acquiring a used computer is to erase the internal drive and install a clean copy of OS X. How you do that depends on the model. Look it up on this page to see what version was originally installed.
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard installation disc, which you can get from the Apple Store or a reputable reseller — not from eBay or anything of the kind.
If the machine shipped with OS X 10.6, you need the gray installation discs that came with it. If you don't have the discs, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, it should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
Once booted from the disc or in Internet Recovery, launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive, which is what you should do.
After partitioning, quit Disk Utility and run the OS X Installer. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
You should then run Software Update and install all available system updates from Apple. If you want to upgrade to a major version of OS X newer than 10.6, buy it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.

I bought a used macbook air, with reinstalled the OS without iMovie. How can I get iMovie on App free of charge as a default in macbook air ?

I bought a used macbook air, with reinstalled the OS without iMovie. How can I get iMovie on App free of charge as a default in macbook air ?

Unfortunately, as recommended by the lady from CA, as long as the Mac is still associated with the Apple ID of the original owner, you can't even buy those iLife apps with that Mac. You will always get the alert to download them with the original owner's Apple ID.
As suggested by the chavo from España, you need the original owner to contact Apple Care* and request that the OS and the iLife apps be disassociated from his Apple ID. Then you should be free to OS X Recovery to resinstall the most recent version of OS X that shipped with the Mac and install the iLife apps. Afterward, before using any of the iLife apps you need to open the Mac App Store (MAS) to the Purchases pane and Accept these apps into your MAS account's Apple ID. If you use any of the iLife apps before you have accepted them into your account, as per the app's Terms of Use, they all become one-trick-ponies that can not be downloaded onto another Mac or updated.
OS X Recovery -
http://support.apple.com/kb/HT4718
*If you bought the Mac from a 2nd hand shop and don't have access to the original owner, you may need to provide Apple a purchase receipt to offer proof of sale.

Just bought a used MacBook pro after my previous died. I want to migrate my applications, data, etc from a time machine backup of the old computer to the new. Will this affect, or overwrite the Apps., data, etc existing on the new machine?

Just bought a used MacBook pro after my previous died. I want to migrate my applications, data, etc from a time machine backup of the old computer to the new. Will this affect, or overwrite the Apps., data, etc existing on the new machine?

No. Only those Apps that are not installed on the new will migrate over.

Used MacBook Air came with admin password that I cannot change.

I bought a used MacBook Air that came with an administrator password, and someone's name in the upper right corner, and I cannot change it. He didn't have the password either.

Here's how to reset the password. Once in, I would reload Lion and start fresh.
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

I bought a used MacBook Pro, I plan on restoring to factory settings, do I need original purchaser apple id?

So, I bought a used MacBook Pro (April 2010) today and I plan on restoring it to factory settings. I saw on a video of a factory restore that it will prompt for an apple id of the original purchaser. Now, I did find a buried thread on the subject and the answer was that I will need to purchase OSX. Not sure if this is true or there are more details than that. If this answer is correct, would the computer automatically recognize that my apple id has a purchased copy? Also, on another video I saw that discs such as the OSX and iLife are required. So in a nutshell I have no idea on how to go about this factory restore deal. This will be my first mac purchase so bear with me. If I havent been detailed enough let me know, ill try to explain better. Thanks!!

Do you have the original installation discs that came with the computer? If so you only need to boot from the disc, erase the hard drive, then install Snow Leopard.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

I've bought a used Macbook Air with no installation drive..

Is there a way I can get a instalation drive living here in Brazil? I really wanted to format this computer cause it's easier than reseting everything from the previous owner. Not to mention that the system would be a little bit faster if I did that and installed only softwares I would really use.
Tks!

Unfortunately, as recommended by the lady from CA, as long as the Mac is still associated with the Apple ID of the original owner, you can't even buy those iLife apps with that Mac. You will always get the alert to download them with the original owner's Apple ID.
As suggested by the chavo from España, you need the original owner to contact Apple Care* and request that the OS and the iLife apps be disassociated from his Apple ID. Then you should be free to OS X Recovery to resinstall the most recent version of OS X that shipped with the Mac and install the iLife apps. Afterward, before using any of the iLife apps you need to open the Mac App Store (MAS) to the Purchases pane and Accept these apps into your MAS account's Apple ID. If you use any of the iLife apps before you have accepted them into your account, as per the app's Terms of Use, they all become one-trick-ponies that can not be downloaded onto another Mac or updated.
OS X Recovery -
http://support.apple.com/kb/HT4718
*If you bought the Mac from a 2nd hand shop and don't have access to the original owner, you may need to provide Apple a purchase receipt to offer proof of sale.

HT4718 I have bought a used mac air 2 which is now running windows .Who ever installed it has given all of the drive capacity over to boot camp.I now want to restore lio but want to know if there isa way of keeping windows as a dual boot .

Hi. i have bought a two month old Mac air book 11.6 with 64 gb ssd .The previous owner installed windows and I want to reinstall Lion.Is there a way to do this and keep windows as a dual boot system.If so what size partition is best for windows..I am new to apples having always had PC,s .When the previos owner istalled windows he made the whole drive something called bootcamp.Help!! Roy

Before you do anything else, I would make a copy of the Windows system on to an external hard disk. Carbon Copy Cloner (CCC) will help you do this.
Bootcamp partition needs to be set up using Bootcamp Assistant, from within Lion. There are sometimes problems using third party disk management apps, and the partition order is important too.
I suspect the previous owner should have re-installed his original OS before giving you the computer. Are you saying that there is no Lion on it at present? If so, you will need to get it, or if it was Snow Leopard, the installation disk, from him. In the latter case, with SL 10.6.8 installed, you can then access MAS to buy Lion.
Once you have Lion installed you can setup Bootcamp and restore your Windows system to it, from the external disk.

I bought a used macbook air (newest model) with lion and when I try and install iPhoto it says "These apps cannot be accepted by your Apple ID. These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases "

I am a new mac user so there is a lot that I don't yet know or understand. The previous owner did a clean re-install of lion and my air is covered under warranty till August. We called apple when I bought it to make sure it wasn't stolen and registered it to me. I am just trying to be able to transfer my pictures from my iphone to my air. I also want to set up icloud which looks like it requires iphoto. Also, what are the other iLife apps? I have a feeling I will encounter the same issues with those. Thanks for your help.

If new versions of iPhoto and the other iLife applications (iMovie and GarageBand) were purchased by the previous owner from the Mac App Store, then they will be locked to the previous owner's Apple ID and cannot be transferred to you. You will have to re-purchase them under your own Apple ID.
If this is an older MBA that came with Snow Leopard or an earlier version of Mac OS X, though, the system would have come with an installation disk that included the iLife applications, a disk which the seller should have provided to you. Those iLife applications would be older versions, of course, and may or may not work in Lion depending on how old they are.
Regards.

I just brought iMac OS x version 10.7, when I try to run Scottrader Streaming quotes, it constantly locks and causes all the other windows frozen. please tell me what should I do, it looks like Apple iMac platform is not good for online trading. thanks

I recently brought a iMac OS X version 10.7 PC, when I try to run Scott Trader real time streaming quotes, it contantly *****, and causes all other widowns frozen, please help me to resolve this problem, or i have to give up this PC and return it to the store....
thanks

I use e-trade and a couple of times, years back, I found them behind the Java updates.
So, now I install new Java platforms on my backup disk and test the streaming data on that first because I know it will be over-written that evening with my nightly backup.
Of course, since I began doing that there hasn't been a problem. Do the same with printer driver updates.
Anyway, call ScottTrade and howl! Tell them how many Macs are out there and why aren't they in Apple Developers Program?

Used macbook air running OS 10 and I do not know the admin password so I can't get "in"

Anyone know how to retrieve or work aorund not knowing a admin password? I just bought a used macbook air running Mavricks and I don't know the **** password. The company I bought the compuer from is only open from 5am till 5pm Mon-Fri and of course it is after that on a Friday night!
Any help would be appreciated.

Reboot holding down cmd-R. It will reboot to the recovery partition. Click the Utilitites menu, then Terminal.
In Terminal, type
resetpassword
and follow the prompts.
Matt

Downgrading 2009 13" Macbook Air from maverick to OSX

I bought a used macbook air today from a lady to use for school. She mentioned that she upgraded to maverick but it had slowed down the machine some. I noticed the difference when using the laptop and needed to know how to downgrade back to OSX.

You will need the Snow Leopard installation media. Use this as a guide:
https://discussions.apple.com/docs/DOC-6162
Ciao.

Used macbook air, trouble downloading iphoto with my apple id

I bought a used macbook air and want to download iphoto, but it was downloaded previously with a different apple id by the previous owner. It says I must purchase again with my id but I can't find the purchase option anywhere in the app store. It only says "accept" where it would normally say the price.

Since you bought this second hand, you will now have to contact iTS to sort out the problem. Only they can unadopt the ownership.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
I'm also curious, did the previous owner manually install Lion, or did it come pre-installed that way?

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

So I just bought a used MacBook from Amazon with OSX 10.5.8. I am trying to install new software and operating system, but I don't have the passwords to the Users set up in the computer. What do I do?

Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart.

I bought a used macbook air from a dealer. now that i want to register it to my apple id am not able to coz it says ita registered to another id. And i dunno the old user nor is the dealer is ready to pay back.:( What should i do?

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