I bought a used macbook air, it didn't come with the flash drive to do a factory reset. Can I download the info needed and save it to my own flash drive and then do a factory reset? If not what can I do?

If it originally shipped with Mac OS X 10.6.8 or earlier, click here, phone Apple, and order a replacement.
If it originally shipped with Mac OS X 10.7 or newer, restart it with the Option, Command, and R keys held down.
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I bought a used macbook air, with reinstalled the OS without iMovie. How can I get iMovie on App free of charge as a default in macbook air ?

I bought a used macbook air, with reinstalled the OS without iMovie. How can I get iMovie on App free of charge as a default in macbook air ?

Unfortunately, as recommended by the lady from CA, as long as the Mac is still associated with the Apple ID of the original owner, you can't even buy those iLife apps with that Mac. You will always get the alert to download them with the original owner's Apple ID.
As suggested by the chavo from España, you need the original owner to contact Apple Care* and request that the OS and the iLife apps be disassociated from his Apple ID. Then you should be free to OS X Recovery to resinstall the most recent version of OS X that shipped with the Mac and install the iLife apps. Afterward, before using any of the iLife apps you need to open the Mac App Store (MAS) to the Purchases pane and Accept these apps into your MAS account's Apple ID. If you use any of the iLife apps before you have accepted them into your account, as per the app's Terms of Use, they all become one-trick-ponies that can not be downloaded onto another Mac or updated.
OS X Recovery -
http://support.apple.com/kb/HT4718
*If you bought the Mac from a 2nd hand shop and don't have access to the original owner, you may need to provide Apple a purchase receipt to offer proof of sale.

I bought a used macbook air from a dealer. now that i want to register it to my apple id am not able to coz it says ita registered to another id. And i dunno the old user nor is the dealer is ready to pay back.:( What should i do?

I dunno the old apple id too so am not able to install the i life'11. Will this problem be solved by installing a fresh OS or will it be of no use. And i dunno the condition of the macbook either....if it's stolen or pawned..:( Please help

If new versions of iPhoto and the other iLife applications (iMovie and GarageBand) were purchased by the previous owner from the Mac App Store, then they will be locked to the previous owner's Apple ID and cannot be transferred to you. You will have to re-purchase them under your own Apple ID.
If this is an older MBA that came with Snow Leopard or an earlier version of Mac OS X, though, the system would have come with an installation disk that included the iLife applications, a disk which the seller should have provided to you. Those iLife applications would be older versions, of course, and may or may not work in Lion depending on how old they are.
Regards.

I bought a used macbook air (newest model) with lion and when I try and install iPhoto it says "These apps cannot be accepted by your Apple ID. These apps were already assigned to another Apple ID, and they will be available in that Apple ID's Purchases "

I am a new mac user so there is a lot that I don't yet know or understand. The previous owner did a clean re-install of lion and my air is covered under warranty till August. We called apple when I bought it to make sure it wasn't stolen and registered it to me. I am just trying to be able to transfer my pictures from my iphone to my air. I also want to set up icloud which looks like it requires iphoto. Also, what are the other iLife apps? I have a feeling I will encounter the same issues with those. Thanks for your help.

If new versions of iPhoto and the other iLife applications (iMovie and GarageBand) were purchased by the previous owner from the Mac App Store, then they will be locked to the previous owner's Apple ID and cannot be transferred to you. You will have to re-purchase them under your own Apple ID.
If this is an older MBA that came with Snow Leopard or an earlier version of Mac OS X, though, the system would have come with an installation disk that included the iLife applications, a disk which the seller should have provided to you. Those iLife applications would be older versions, of course, and may or may not work in Lion depending on how old they are.
Regards.

Did my MacBook Air 10.7.5 come with a word-processing program?

I can't find one in the HD. The only thing I've been able to use for WP is TextEdit, which I don't like.
I tried downloading Microsoft Word 2004, but got an error message saying that PowerPC applications are no longer supported. (I assume there's no workaround for this.)
Thanks for your help.

Mac OS X comes with TextEdit, but it only works for basic processing. Instead, there are some apps you can use:
1. Microsoft Office 2011. This is the latest Office version for OS X, that you can get from the Microsoft page > http://www.microsoft.com/mac
2. Apple iWork. This is the Word's Apple version, and it works well for basic needs. You can purchase it at the Mac App Store.
3. LibreOffice. It's free and I recommend you to try this application first. See > http://www.libreoffice.org

Does the Macbook pro non retina also come with haswell processors.. After 22oct 2013 event??, Does the Macbook pro non retina also come with haswell processors.. After 22oct 2013 event??

I am planning to change my Macbook pro and due to office network structure i need a macbook with ethernet port. It seems that the only option i have is the 13 inch macbook pro non retina.. I just wanted to confirm that will the basic non retina model of macbook pro will also come with HASWELL processors or not..? (After the 22 oct 2013 apple event)

13-in remains unchanged since early 2013 update. Source: http://www.engadget.com/2013/10/22/apple-unveils-haswell-based-macbook-pros-with -retina-display/

I've bought a used Macbook Air with no installation drive..

Is there a way I can get a instalation drive living here in Brazil? I really wanted to format this computer cause it's easier than reseting everything from the previous owner. Not to mention that the system would be a little bit faster if I did that and installed only softwares I would really use.
Tks!

Unfortunately, as recommended by the lady from CA, as long as the Mac is still associated with the Apple ID of the original owner, you can't even buy those iLife apps with that Mac. You will always get the alert to download them with the original owner's Apple ID.
As suggested by the chavo from España, you need the original owner to contact Apple Care* and request that the OS and the iLife apps be disassociated from his Apple ID. Then you should be free to OS X Recovery to resinstall the most recent version of OS X that shipped with the Mac and install the iLife apps. Afterward, before using any of the iLife apps you need to open the Mac App Store (MAS) to the Purchases pane and Accept these apps into your MAS account's Apple ID. If you use any of the iLife apps before you have accepted them into your account, as per the app's Terms of Use, they all become one-trick-ponies that can not be downloaded onto another Mac or updated.
OS X Recovery -
http://support.apple.com/kb/HT4718
*If you bought the Mac from a 2nd hand shop and don't have access to the original owner, you may need to provide Apple a purchase receipt to offer proof of sale.

Used macbook air running OS 10 and I do not know the admin password so I can't get "in"

Anyone know how to retrieve or work aorund not knowing a admin password? I just bought a used macbook air running Mavricks and I don't know the **** password. The company I bought the compuer from is only open from 5am till 5pm Mon-Fri and of course it is after that on a Friday night!
Any help would be appreciated.

Reboot holding down cmd-R. It will reboot to the recovery partition. Click the Utilitites menu, then Terminal.
In Terminal, type
resetpassword
and follow the prompts.
Matt

Used MacBook Air came with admin password that I cannot change.

I bought a used MacBook Air that came with an administrator password, and someone's name in the upper right corner, and I cannot change it. He didn't have the password either.

Here's how to reset the password. Once in, I would reload Lion and start fresh.
http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/

Used macbook air, trouble downloading iphoto with my apple id

I bought a used macbook air and want to download iphoto, but it was downloaded previously with a different apple id by the previous owner. It says I must purchase again with my id but I can't find the purchase option anywhere in the app store. It only says "accept" where it would normally say the price.

Since you bought this second hand, you will now have to contact iTS to sort out the problem. Only they can unadopt the ownership.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
I'm also curious, did the previous owner manually install Lion, or did it come pre-installed that way?

Macbook Pro didn't come with Installation disk

Hello. My 13inch Macbook pro just arrived today. It's Mac OS X Lion 10.7. After powering it up my first order of buisness was to install windows 7 through bootcamp. Then I made the discovery that this Macbook didn't come with an installation disk which I find damned odd. I checked the box and the little notebook holders, and there's no disk. This thing isn't even a day out of the box, so should I call apple and see if they'll send me one or is there something I'm missing?

Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu. Enter resetpassword at the prompt and press RETURN. Follow instructions in the dialog window that will appear.

What if i have a used macbook air and it has the password of the old person to logout?

what if i have a used macbook air and it has the password of the old person to logout?

You need to completely repartition the drive and install a suitable version of OS X that you own. What is the exact year and model of this MBA you have? Did it come with installer discs? If it's a 2010 or later model you can accomplish this using Internet Recover: About OS X Recovery.
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
This should restore the version of OS X originally pre-installed on the computer.

I bought a used MacBook Pro, I plan on restoring to factory settings, do I need original purchaser apple id?

So, I bought a used MacBook Pro (April 2010) today and I plan on restoring it to factory settings. I saw on a video of a factory restore that it will prompt for an apple id of the original purchaser. Now, I did find a buried thread on the subject and the answer was that I will need to purchase OSX. Not sure if this is true or there are more details than that. If this answer is correct, would the computer automatically recognize that my apple id has a purchased copy? Also, on another video I saw that discs such as the OSX and iLife are required. So in a nutshell I have no idea on how to go about this factory restore deal. This will be my first mac purchase so bear with me. If I havent been detailed enough let me know, ill try to explain better. Thanks!!

Do you have the original installation discs that came with the computer? If so you only need to boot from the disc, erase the hard drive, then install Snow Leopard.
Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
Upgrading to Snow Leopard
You must purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mountain Lion if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s MobileMe service; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mountain Lion
To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
     OS X Mountain Lion - System Requirements
       Macs that can be upgraded to OS X Mountain Lion
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.
     For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.

Used MacBook Air 11" erased the hard drive in attempt to reinstall the OSX

Hello all,
So I have a new "used" MacBook Air 11" that I bought off Kijiji.
It came with a seemingly fresh install of OS X, but I decided to wipe out the hard drive and reinstall a fresh version anyway (because I like a challenge, sigh).
Now, went into Recovery (Command+Option+R) and tried to reinstall Lion using Internet Recovery (it said something about the item not being available etc).
So I decided to do it the old-fashioned way - and I erased the hard drive using Disk Utility (quite a stupid move I realise now).
So, at this point it doesn't boot, it shows something like apple.com/support -1006F with an exclamation mark across the globe and doesn't go any further.
It didn't come with anything but charger, so I don't have anything to restore it with... Did I brick it? Can I restore it from a USB or something (keep in mind I don't have anything supplied. Can I make one using Recovery Disk Assistant from my MacBook Pro, which is thankfully functioning well?).
How do I put an operating system on it now?

Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.

I bought a used MacBook Pro and didn't come with an install disc.

I recently purchased a used MacBook Pro, it is the 2006 15.4inch, with 1.83GHz Intel core duo processor. It didn't come with RAM, a charger or the instal disc and the battery was dead. I installed RAM, bought a battery and charger and it booted up no problem, but I can't get past the login because I don't know the previous owners password. How do I get passed this point so? What OSX do I buy?

In the mean time try this: Run Mac Setup Assistant -
Restart the machine with the Command and S keys held down, and type the following commands into the prompt in order:
mount -uw /
mv /var/db/netinfo/local.nidb /var/db/netinfo/local.nidb.old
mv /var/db/.AppleSetupDone /var/db/.AppleSetupDone.old
usr/libexec/create_nidb
shutdown -h now
The Setup Assistant will reappear the next time your computer is turned on. Be sure to enter the commands properly. You will be able to setup your user name password, etc. You can then delete the previous owners User.

I bought a used macbook air, it didn't come with the flash drive to do a factory reset. Can I download the info needed and save it to my own flash drive and then do a factory reset? If not what can I do?

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