I bought Adobe Acrobat Pro XI but installing software does not recognize Acrobat 7.0 Pro for upgrade

That's correct.
Acrobat 8 is the earliest version from which you can upgrade to Acrobat XI
http://www.adobe.com/products/acrobatpro/buying-guide-upgrade-pricing.html
Unfortunately, Acrobat 7 is not eligible.

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I have been using Adobe Photoshop Elements on an older Mac...just bought Mac Mini and migrated all my files...but 4.0 Does not work....can I upgrade PSE 4.0 to PSE 13?

I have been using Adobe Photoshop Elements on an older Mac...just bought Mac Mini and migrated all my files...but 4.0 Does not work....can I upgrade PSE 4.0 to PSE 13?

Yes, any version of PSE qualifies for upgrade pricing, but if you're in the US you might want to consider running the trial for now and waiting for the black friday specials, when the full version will be a lot less than the adobe upgrade price.

I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

I am trying to install a brand new WD 500 gb sata internal hd in my macbook pro. the original install dvd does not recognise the hd. all hardware is ok. any help?

For some reason OS X disks (whatever edition or flavors) that are supplied with Apple products only seem to contain a limited knowledge of available hard drives on the market at the time of thier publishing. This (rather opportunistically) creates a "Best Before" stale-OS X-software-copy situation where upgrading to or replacing a defective internal SATA hard drive with a newer, better or larger one is a largely hit and miss affair.
If you buy the latest and greatest disk drive available for any older Mac you are likely to run into unresolvable problems making a clean re-install of your own, old edition or flavor of OS X onto any newer or larger hard drive since the OEM (gray) "OS X Install Disks" that Apple supply with retail products seem to contain only time-sensitive lists/mapings of then-known target drives that the Drive Management Tool in the then-published old "Installer Software" will support.
Presumably new (colorful "X") retail versions of OS X (10.whatever.whatever) also contain time-limited Installers with limited knowledge of and adaptability to/compatability with a limited number of old hard drives then kicking-around on the market.
This is especially a problem nowadays since the countless "puny old" hard drives that have been on the market are largely obsolete in a few months time, as manufacturers continue to produce larger and cheaper units, discontinuing older puny products... So if your drive fails you need an exact old (or similar familial) replacement drive for your "backup copy of OS X" to do a fresh, clean OS X re-install. Otherwise you need to purchase a new retail version of OS X, since yours is now effectively obsolete. Purchasing an old, puny drive to re-install your version.flavor of OS X to avoid buying a new version of OS X is a rather false economy.
If you still have a working old hard drive with your old polluted 10.version.flavor of OS X still working on it you apparently must clone it with Time Machine or the newest version of Disk Utility (disk image copying) to most newer, larger drives, and a clean reinstall to such new hard drives is not possible.

Can some one help me reinstall my MP640 software on my Imac and macbook pro? as the software does not recognise os 10.7.5

My Imac and macbook pro stopped accessing my MP640 via the home wifi set up, so I sent all the canon software to the trash on both computers, thinking I should reinstall the software I got with the printer, but the software does not recognise os 10.7.5. I am using a netgear modem. I also use time machine to back up to time capsule.

Your Canon Pixma MP640 driver:
http://support.apple.com/kb/DL899

My MacBook Pro, running 10.7.3, does not recognize when my iPhone and iPad are on the same network, thus it does not synch. Any ideas?

My MacBook Pro, running 10.7.3, does not recognize when my iPhone and iPad are on the same network, thus it does not synch. Any ideas?

Try the basics first:
Change your router channel number. Most times this works & is all you have to do.
Disconnect & reconnect your modem. unplug it for about 10 seconds. Plug it back in. Do the same for Apple’s routers. Wait for everything to reboot.
System Preferences>Network
Click the Assist Me button.
In the next window that pops up, click the Diagnostic button & do the necessary.
Research Knowledge Base for network problems that pertain to the OS that is currently installed on your computer. See these basic networking KB Articles: http://support.apple.com/kb/HT1401 AirPort troubleshooting guide
http://support.apple.com/kb/HT2712 Using network locations in Mac OS X
Manually provided DNS server addresses are higher priority than DHCP's
http://support.apple.com/kb/HT1714 Solutions for connecting to the Internet, setting up a small network, and troubleshooting
============================
What to do when you can't connect to the Internet
Also, run the Airport Utility app which is located inside the Utilities folder.
=====================
If using a Linksys router, contact LinkSys Customer Support and/or post in their forums.
If using Apple's Airport, please re-post over in one of the AirPort Forums.

Photoshop Elenents 13 does not recognize my Canon Pixma Pro Mark II 9000 printer.

Photoshop Elements 13 does not recognize my Canon Pixma Pro Mark II 9000 printer. I get the following error message “The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available. You will need to check your printer settings before printing” and I cannot print.

I have been checking my computer files and find that PSE 13 is only the 32 bit system and my computer is a 64 bit system. In PSE 12 I was able to take the Adobe
Twain Driver (Twain 32 bit} in to the Optional Plug-in folder and then my Canon Scanner would work with PSE 12. My printer Canon Pixma Mark II 9000 worked with PSE 12. Now that I have upgraded to PSE 13 neither the scanner or my printer will work. There I no “Optional Plug-in Folder” in PSE 13. Is there some way that I can drag files into PSE 13 that will enable both my scanner and printer to work? My scanner is a Canon Canoscan 8800.
Or must I go back to using PSE 12.
Robbie

HT204053 I changed my apple id, but my ipad does not allow me to change it for Icloud, so I can't edit my account so I can access Icloud. I was told at Apple store that I could use both Apple ids, but my old one is no longer recognized. Any suggestions?

I changed my apple id, but my ipad does not allow me to change it for Icloud, so I can't edit my account so I can access Icloud. I was told at Apple store that I could use both Apple ids, but my old one is no longer recognized on the appleid website, so my password for my old apple id won't work.
Any suggestions?

If you only changed the name of your ID rather than creating a new ID, just go to Settins>iCloud and tap Delete Account then sign back in with the new name. (Deleting the account from your phone does not delete it from iCloud. Your data will be synced back to your phone when you sign back in.)
If you created a new ID, you'll have to go to Settings>iCloud on your phone and turn all data you are syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on your iPhone. (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your phone.) After everything is turned off, scroll to the bottom and tap Delete Account. Next, set up a new iCloud account using your other ID, then turn syncing for your data (contacts, etc.) back to On. When prompted, choose Merge. This will upload the data to your new account.
You won't lose any photos in your camera roll or photo library. If you have any photos in your photo stream that are over 30 days old that are not in your camera roll or saved on your computer, be sure to save these to the camera roll before deleting the account. To do so, open the photo stream album on your iPhone in the thumbnail view, tap Edit, tap all the photos you need to save to select them, tap Share, then tap Save to Camera Roll.

My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?

My imac is not recognizing any external dvd writer drive. I have imac with Core i7 and Mac OS 10.6.8. I have tried external dvd writers from Samsung and Amazon Essentials but the computer does not recognize any of them. Which Dvd writer is compatible?

I have an external firewire burner; it never shows on the desktop unless I insert a CD or DVD - that icon will then show (if I have my preferences set to show those on the desktop). Hae you checked in Disk Utility (Applications > Utilities) to see if it is listed under drives?

HT4906 I updated to IPhoto 11 but iCloud still does not recognize the update

I updated to Iphoto 11 but iCloud still does not recognize the update? Why?

What version of iPhoto do you have? 9.2.2 or newer is needed
What verison of IOS on your mobile devices?
LN

Trying to install older version of photoshop elements on new windows 7 computer with internet explorer 11. Install program does not recognize windows explorer 11. What can I do

trying to install older version of photoshop elements on new windows 7 computer with internet explorer 11. Install program does not recognize windows explorer 11. What can I do

HI Bill,
Did you set Internet Explorer as the default browser? If not the set it as the default. Check to see if you can do custom install
Thanks
Scott
Here is the system req.
Photoshop Elements 6.0
Windows
Intel Pentium 4, Pentium M, or Intel Centrino 1.3 GHz (or compatible) processor
Microsoft Windows XP with Service Pack 2 or Windows Vista
256 MB of RAM (512 MB recommended)
1.5 GB of available hard-disk space
Color monitor with 16-bit color video card
1024 x 768 monitor resolution at 96 dpi or less
Microsoft DirectX 9 compatible display driver
CD-ROM drive
Web features require Microsoft Internet Explorer 6, Netscape Navigator 7.0, or Mozilla Firefox 1.5
Languages

I upgraded Elements but now it does not recognize Option key for Clone Stamp, Healing Brush etc.

I upgraded Elements but now it does not recognize Option key for Clone Stamp, Healing Brush etc.

Quit the editor, then relaunch it while holding down command+shift+option. Keep holding down the keys till you see a window asking if you want to delete the settings file. You do.
It wouldn't hurt to repair permissions, either.

Tried to update my iPod touch 4 G to IOS 5 but I tunes does not recognize it. Everything worked OK when I did my other touch. I have had no problems updating to updates in the past. Any suggestions

I have been trying to update my IPod touch 4g to IOS 5, but I tunes does not recognize it and says it is up to date. When I Updated my other touch yesterday every thing worked great. but this one does not seem to want to go beyond 4.2.1(8C148)

Ok make sure you have iTunes 11. Then connect iPod touch to computer then iTunes should pop up automatically. After it opens on the bottom left there should be a tab where it says your name and then iPod. For example (Johns iPod) click on that then it brings all your information of the iPod including restore and updating.
Dont worry

I could originally sync my iPad 3 to Mac pro but now it does not recognize the device. It does on my MacBook however.

I could originally sync my iPad 3 on my Mac pro via iTunes. Now the computer does not recognize the device and shows as "not charging" on the device screen. It does still charge with the cord and will sync with my Mac book. I have current iTunes software installed and running 10.6.8. Any help would be appriciated.

Nope. iPads can only be synced with one iTunes library, and all content on the iPad would be erased if you tried to sync it with a different one.

Install Software Does Not See the Router

Trying to install a WRT54GX4 using a DSL modem with Windows XP.
Every time that I get to the point (both the CD and the "Easy Install download) where the software is supposed to find the router I get a message that says that the wireless broadband router is not in the network. The power on, Internet, WLAN, and Ethernet lights are all on on the router.
I am an experienced computer user and have used Linksys wireless products before and have done everything that I know how to do other than manually install the puppy. Everything has been connected properly and in the correct sequence.
Thank you,
Ag

I am having the same problem. I tried the setup using instructions from the CD included with the router, from a version of the setup downloaded from the LinkSys site, and using the interactive utility at the web site. Everything flows smoothly along until it always fails with a message that it does not recognize that there is a wireless router connected. I tried the online chat help from LinkSys but this was challenging since I only had a single machine and single internet conection and couldn't maintain the connection for the chat session.
I have a Westell DSL modem from BellSouth and they did confirm that my LinkSys wireless router should work OK with my existing DSL service.

Must have OS 10.6.5 to be compatible to the iphone 5 but the computer does not recognize the device

I downloaded OS X 10.6.5 in order to sync my new iphone 5 to my mac. After doing so the computer does not recognize the iphone. I switched the backup from iCloud to sync to the computer when plugged in but nothing happens.

If the Software Update application is not in your Applications folder, then apparently you've inadvertently done away with it. Downloading and installing the standalone Combo Update, as the previous poster has suggested, may install a new copy of it. If it doesn't, you can reinstall it from your original OS installer DVD using Pacifist:
http://www.charlessoft.com/

I bought Adobe Acrobat Pro XI but installing software does not recognize Acrobat 7.0 Pro for upgrade

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