I bought Adobe Export PDB, my credit card was debited on the 15 of Oct but i still can't use it, can anyone please help?

I bought Adobe Export PDF via the internet, my credit card was debited on the 15th of Oct but I still can't use it, can anyone please help?

Ok, make sure you are signed in to Adobe Reader using the same Adobe ID you used to subscribe. If that doesn't help try using http://exportpdf.adobe.com/ instead.

Similar Messages

I don't have credit card for creAting my apple ID. There is no NONE option also to select . Please help

I don't have credit card for creAting my apple ID. There is no NONE option also to select . Please help...

Did you or your friend follow, exactly, the instructions on the page that FoxFifth linked to when creating a new account ? I've just tried it on my computer's iTunes and the instructions still work, I get the 'none' option on a new account

HT1918 I changed my credit card for I pad app down loads but they still charge my old account ho do I contact

I changed my credit card for I pad app down loads but they still charge my old account ho do I contact

https://expresslane.apple.com/

ITunes says "Your credit card was declined" to the card i always use to make my purchases.. What do i do?

iTunes says "Your credit card was declined" to the card i always use to make my purchases.. What do i do?

bongirr wrote:
What do i do?
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

Hi basically when i try download a app its saying sign in required ask for sercurity code for bank card and i put the correct details in and still saying its invalid? Can anyone help

Hi basically when i try download a app its saying sign in required ask for sercurity code for bank card and i put the correct details in and still saying its invalid? Can anyone help

Refusal of a card is based on information provided matching what is on file from your credit card provider. If it is refused, it generally means something is not matching. That can inclue the name, the address or other information. It has to be exact to match. If you check your credit card bill to make sure you are spelling the name correctly, the address is listed correctly, and yes, ST is different than Street, and it still does not work, contact iTunes support. http://www.apple.com/emea/support/itunes/contact.html

The amount charged to our credit card was greater than the amount on our invoice.

This last month, our credit card was charged was charged an amount greater than what appeared on our invoice. Why did this happen, and how can we get a refund of the difference?

Yes, of course that's what I tried first. I attempted to use the Contact Support box in the lower right corner of:
https://helpx.adobe.com/creative-cloud/topics/getting-started.html
And got this:
We're sorry, but our records indicate you aren't eligible for this support option.
Experts are always available in our free community forums.
Hence my post here.
However, it appears that the URL you provided takes me to a completely different chat application, so perhaps I'll have better luck there. I'll give it a try.
Thanks for your help.

My credit card was debited but no credit has appea...

Dear Skype accounts department,
I received a do not reply email from skype that my credit purchase was unsuccessful on 29 April 2013. However, my credit card statement shows a debit in your favour. Are you going to refund me the money or credit my skype account?
George Kosa

I think you may need to contact customer service for clarifications and for further assistance. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

HT2534 I have apple ID with out Visa card but I can't use to Tunis store please help me to open Tunis with out Visa card

I need to download Facebook YouTube and Google search on my screen with all the programs I have apple ID but when I ask to load it say that this apple ID is not known by Tunis store so please I open my ID with out Visa card so as to use Tunis store with out Visa card because I am poor to have Visa card please help me soon!!! Thanks for your kind immediately support !!!!

If you follow, exactly, the instructions on the HT2534 page that you posted from when creating a new account (the instructions won't work with existing accounts) then you will get the 'none' option - I tried it earlier today on both my computer's iTunes and iPhone and I got 'none' for new accounts on both. If you don't use those instructions then credit card details will need to be entered before the account can be used in the store.
using a computer : https://discussions.apple.com/message/24321860
using an iPhone : https://discussions.apple.com/message/24700173
If you want to try using the same email address on a new account then you will need to replace it on that one first e.g. via the Store > View Account menu option on your computer's iTunes or http://appleid.apple.com

Adobe Photoshop, HOW CAN I STOP Adobe from CHARGING MY CREDIT CARD !!!!!!!!!!!!!!!!!!!!!!!

CLAIM AGAINT ADOBE FOR UNAUTHORIZED CHARGES
JANUARY 2012 TO FEBRUARY 2015
Adobe Photoshop CS5.1 WILL NOT STOP CHARGING MY CREDIT CARD !!!!!!!!!!!!!!!!!!!!!!!
Adobe's system is set up to make it VERY difficult to stop charging your credit card AFTER you cancel, CALLED and CANCELED, call and CANCELED AGAIN
Our annual accountant caught that the charges were still being charged. Our book keeper (my spouse) thought that Abobe was one of our systems charges and it did not raise a flag until October 2014. We canceled at the end of MAY 2013 when our off site designer at their own office said that illustrator was better for him for the work we need and we no longer needed to use PSD . Month to Month means you can cancel when you want. The agreement is very clear that we can cancel PRIOR TO THE RENEWAL DATE. ADOBE PS is a great program, we love it, we DONT love being charged for 27 extra unauthorized months 29.99 = 809.73 !!!!!!!!!!!!!!!!. Adobe can see the service has NOT been accessed or has not 1 minuet of use time on any dat for 21 months. When they did not cancel I had a 1 hour 25 minuet RECORDED conversation to cancel the service in November of 2013. I was assured this time it was canceled and refunded. We trusted the manager we spoke and did not see the charges for Our accountant whom filed our personal taxes first week of October 2014 for Tax Year 2013 discovered the charges were still there.
We have called in October 2014, November 2014, December 2014, January 2014. Our company attorney said to dispute all charges from first date of cancelation.
A friend with the SAME issue of Adobe charging after canceling recommended this forum. ADOBE ARE YOU READING THIS ???
CASE # 210663517
membership order number (AD007677235)
CASE HISTORY SINCE JANUARY 31TH 2012
1) I ordered ONE Month to Month January 4th 2012, got a confirmation that it was month to month but they said it was for ONE DARN year. I fought for weeks to over turn that. We only need the program for a few hours every 7 to 16 months. We cancel the minuet we are done using it.
We were over charged 9 MONTHS at 29.99 they reimbursed 2 months.
SEE CORRESPONDENCE FROM ADOBE BELOW
Adobe Case Update
1/31/12
Your Adobe ID: PRIVATE NAME @GMAIL.COM
Your Case Number: 0207444190
Hello Gene,
We've reviewed your case and we really apologize for the inconvenience and for the past experience that you had, we tried contacting you to inform that we've successfully gave you free 1 month subscription but you were not available at that time.
Please call us back to confirm you got this message and also to confirm at your end that we have given you credit for a month for the subscription that you have.
Thanks & Regards,
Adobe Support
This email is in response to support case #0207444190 submitted by Gene K.
To respond to this update or review your case history, log in to the Adobe Support Portal online and look for your case number in the "recent activity" section. Should you need to send us additional information, you can do so by opening the case and submitting your update.
If you have difficulties logging in, consult the Adobe ID and Membership FAQ.
Thank you,
Adobe Customer Care
2) WE CANCELED MULTIPLE TIMES IN 2012, BUT WERE CHARGED EVERY MONTH. WE USED THE SERVICE DURING 2 MONTHS OF THE YEAR AND WERE REIMBURSED 2 MONTHS Jan and Feb but we used it again in July 2012 for 2 days.
2012 WE WERE CHARGED WITHOUT AUTHORIZATION AFTER CANCELATION 9 MONTHS @ 29.99 = 269.91
3) FEBRUARY 4TH 2013 TO OUR NEXT USE APRIL 26TH 2013 WE WERE NOT CHARGED we gained some confidence in the system.
4) ORDERED ONE MONTH TO MONTH ON APRIL 26TH 2013
5) CANCELED ON APRIL 28TH 2013
6) CALLED TO CANCEL AGAIN AFTER CONTINUED TO CHARGE MY COMPANY ACCOUNT until I lost my Company Credit card on a plane to my sisters funeral on the east coast. May 28th 2013 to June 26th 2014
7) OVER CHARGED BY 13 MONTHS @ 29.99 = $389.87
8) Our sibling passed away in July 18th 2014 and our company credit card was lost on the plane to east coast so Adobe could NOT charge 7.26.15
9) Seems the only way to stop them is to lose or cancel your credit card. See Adobe's email below sent 7.26.15
Adobe Creative Cloud <[email protected]>
7/26/15
We have been unable to bill the payment method on file for your account. To make sure you have uninterrupted access to Creative Cloud, please take a moment to update your billing information.
We don't want to see you go
10) September 18th 2014 we had to request one month of service again for 5 days to organize company marketing photo's for designers Illustrator Program, used our NEW Credit Card
11) September 23rd 2014 CANCELED month to month
12) October 19th 2014 called Adobe to ask WHY AGAIN !!!!! they charged card again?? THEY ASSURED they would refund and cancel and apologized AGAIN.
13) November 19th 2014 Adobe charged our new Company Credit Card AGAIN, I called for 1 hour 3 minuets I was assured it would be reimbursed and canceled. NEVER happened
14) December 19th 2014 Adobe charged our new Company Credit Card AGAIN, I called our attorney to get help to resolve.
15) October 20th 2014 to February 18th AGAING OVER CHARGED BY 5 MONTHS @ 29.99 = $149.95
16) January 23rd 2015 called Adobe to tell them we were filing a suit against for charging our card for 21 months of over charging with NO AUTHORIZATION!! Still have not heard back in 34 days.
18) February 27th 2015 I was given this forum to try to bring attention to ADOBE and the horrible awful practices they have.
     Adobe will see that not one single minuet of time has been used of their online access from our account.
ADOBE, PLEASE CREDIT OUR CREDIT CARD ON FILE FOR   27 extra unauthorized months 29.99 = 809.73 !!!!
Purposefully not going away,
Gene K.

This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

HT201318 I upgraded my iCloud storage capacity for a higher tier and the device does not actually reflects said upgrade. How can this be resolved since my credit card was charged

I upgraded my Icloud storage capacity to a higher tier and my Iphone does not reflect the change although my credit card was charged and the device is nor properly backup. How can this be resolved?

It seems to take up to a couple of days for the upgrade to take hold, at least that's the experience of some users. Give it 24 hours before contacting apple.
For customer service issues, go here...
https://expresslane.apple.com/Issues.action

How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.)it ask for the info

How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.

http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366

I have just subscribed to Adobe Export and my debit card has been charged but I cannot convert a pdf into a word format on my mac. Does it take time to process? I have purchased the package about thirty minutes ago?

I have just subscribed to Adobe Export and my debit card has been charged but I cannot convert a pdf into a word format on my mac. Does it take time to process?

Hi nickel13,
What is the problem you are facing?
Is this happening with a single PDF file?
Regards,
Florence

Is it possible to be invoiced by Adove instead of signing up(subscribing) for Adobe FormsCentral with a credit card?

Is it possible to be invoiced by Adove instead of signing up(subscribing) for Adobe FormsCentral with a credit card?

No, currently we only allow for direct credit card billing of paid accounts. We don't offer any invoicing service for this product.
Andrew

How did Adobe auto update my credit card info??

Hi, I have an issue with Adobe currently. This has happened twice now during my one-year CC subscription. I had to cancel my credit card due to fraudulent charges not associated with Adobe and as a result wasn't able to update my credit card info or make my payment because I hadn't received my new credit card yet. I received my new card on Monday and TODAY, I received an email saying this:
Per your request, we have reactivated your subscription to Creative Cloud. It's a pleasure to welcome you back! Sign in to access all your membership features.
I logged in to my Adobe account to see that I had been successfully charged my monthly amount and even verified that I had been through my bank account. The disturbing issue is that I NEVER logged in and updated my credit card info with Adobe to make this payment, I never authorized this payment, nor did I request my account to be reactivated.
HOW DID ADOBE GET MY NEW CREDIT CARD INFORMATION??
This happened previously as well and I just shrugged it off as me forgetting that maybe I had updated my card info, but this time, I know for sure that I didn't. So again, how was my new credit card information obtained by Adobe? This makes me want to forego using Adobe products ever again if no one can give me a clear answer to this.

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help

Just bought Adobe Export PDF

Perfect. I jsut bought Adobe Export PDF and have no idea how to get started....What is the procedure?

Can you sign in from https://exportpdf.acrobat.com/SignIn.html? Did you receive a Welcome to Adobe email where you are asked to verify your email adress?
Jyh-Jiun Liou

I bought Adobe Export PDB, my credit card was debited on the 15 of Oct but i still can't use it, can anyone please help?

Similar Messages

Maybe you are looking for