I bought Adobe Photshop Elements 12 full license download from Amazon in April. Suddenly Elements says trial expired. What to do?

I've used Elements at least once a week since I bought it. Today I tried to open it, and it's saying my trial has expired. I don't have a trial, I purchased the full license to download the product, and did so at Amazon. I don't want to download it again from Amazon because I understand I have 2 product downloads, and plan on using the 2nd download to my other computer. I have my purchase code and everything from Amazon. What to do? I really need to use Elements.

If you are having trouble with the download assistant you can try going without it by downloading thru the site linked below. In case there is some misunderstanding, you do not have to install anything more than the trial version. You use your serial number from the purchase to convert the trial to full usage.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

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Hi Larry,
I apologize for the inconvenience. I will look into this for you!
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There should not be any reason you cannot download it, unless you are referring to not having a link in your account for it.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
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Moving this discussion to the Adobe Creative Cloud forum.
Kriskristferson if you are facing difficulties with your order then please contact our support team directly at Contact Customer Care.

How do i get a serial number for Photoshop that i downloaded from Amazon? [was:thethurm]

How do i get a serial number for my adobe photoshop software that i downloaded form amazon?

I've never heard of buying software as a download from Amazon. Why would you buy there instead of getting it directly from Adobe?
Was it by chance through a 3rd party seller, not Amazon themselves?
I should think Amazon will need to be contacted.
-Noel

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A chat session where an agent may remotely look inside your computer may help
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http://helpx.adobe.com/x-productkb/global/service-ccm.html

I have paid for adobe cloud but now it says 'Trial expired'

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Have you activated on more than two machines or more than two times?
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Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
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2. Delete the OPM.db file:
Close the Creative Cloud application.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
Delete the opm.db file.
Launch Creative Cloud.
Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7
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3. Reset your Hosts File: (follow the steps 3 from the link below)
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Please, let me know how it goes and if the issue still stand after following scrupulously the given steps.
Thank you.
Regards
Rajshree

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HI, Please Please Please can anybody help me? I am ABSOLUTELY desperate for an answer!!! I have an iPhone 3Gs and Photoshop Elements 8 and work on a PC running Windows Vista (32). I used to run all the same but with Photoshop Elements Version 5. Everything used to work PERFECTLY till suddenly just out of the blue one day, I plugged my iPhone into my computer and my photos did not automatically download into Photoshop and I cannot / did not have a clue why? I do NOT recall changing ANY settings anywhere on my phone or my computer? Anyway, I messed around for hours trying to fix it but to NO avail? So, I went to the Apple store and they could NOT figure out why, but told me that I needed to reinstall ITunes and MAYBE update Photoshop Elements 5 to 8, which I have done, but it STILL does not download ANY photos from my iPhone to my computer and I am now TOTALLY desperate as my iPhone is nearly FULL with photos and if I cant figure it out soon, I'm gonna have to delete all my photos from my phone! PLEASE HELP ME URGENTLY! Thanks Donna

Hi,
Thanks SO MUCH for your response! In reply to your questions,
1.     Can you please tell what error are you getting?     -
        Absolutely None! Its as though my phone is not plugged in at all! I only know that its plugged in because I see it in ITunes as "Donna's iPhone"                 other than that it is not recognized anywhere in/on my computer, so I am not even able to go into Photoshop Elements because when I manually try
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2.     Have you ever modified/corrected any image from the iPhone itself?
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Kindest regards
Donna

I bought Adobe Photshop Elements 12 full license download from Amazon in April. Suddenly Elements says trial expired. What to do?

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