I bought adobe student teacher 1month ago, but all my adobe programs still on trial, and my adobe muse now expired. What should I do?
I bought adobe student teacher 1month ago, but all my adobe programs still on trial, and my adobe muse now expired. What should I do?
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
Similar Messages
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I refund a New iPad which was purchased by cash 15 days ago, but I did not receive my refund check. and my receipt can not find, what should I do?
I still have the confirm receipt for purchasing the ipad, but my refund receipt can not find.Seventy one is correct, you need to take this up with the manager of the store.
Ultimately, if the guy who handled the return at the store didn't enter it into the system correctly, or if the paperwork was somehow lost, or anything else along those lines, your refund receipt is the only thing you have proving that they owe you money. If you have lost that receipt, it's quite possible that you will have lost the money that it represents.
Go to the store. Talk to the manager. Try to recall which person at the store handled the return, and see if they remember you. Be polite but insistent, and remember that without the receipt, you are depending on those people to help you out. -
I just bought the student plan for photography but when I go to download photoshop and lightroom, it says "download trial" instead of "download". Is that correct??
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
hi there, i bought my macbook 1 week ago and its working fine. BUT the fan is always running and it is very annoying? what should i do
Take it back to the store where you bought it for a hardware check and/or exchange/refund.
If they say "that's normal" then get your money back.
Nothing worst than a annoying fan you can't do anything about.
I has a eMac that did that, sounded like a vacuum cleaner running all the time, I'm so glad I trashed it and will never buy a machine I can hear running in a near silent library.
Some advice, the higher end models with a dedicated graphics do tend to operate cooler, it's the one's with only CPU graphics (Intel) regardless if a Mac or PC that tend to make a lot of noise.
Graphics should have never been put on the CPU, it just doubles the heat and doubles the fan noise. -
Bought my MBP one week ago, but the health of battery has declined to 94%.
G' Day Friends, I bought my MBP one week ago, but ISTAT shows that the health of battery now has declined to 94%. It's really ridiculous because it declined from 99% to 94% in the last three times I charged my battery. Is there a problem with my battery? or just the ISTAT is not exact?.... how can I deal with such a situation?......
Look forward to your reply....
Many thanks...Hi Loophy: During the first few charge/recharge cycles the "battery health" can fluctuate quite a bit. If it continues to deteriorate it may be an issue, but at this early stage, it isn't an issue. Please see the excellent collection of battery tips below.
http://discussions.apple.com/thread.jspa?threadID=1764220
Stedman -
I have paid full membership 3 days ago but when i tried to open AI, PS and ID it still prompt me to enter serial no. I have talked to like 3 different customer service but still no solution and they kept asking me to wait. Someone told me to alter the hosts file from the forum but I don't see any hosts file from adobe, how do i alter the hosts file then? Why should I pay so much just for this kind of service? Please someone help.
I will tell you honestly. I have tried almost everything to fix the issues. I even tried to call Adobe Technical Support so I can fix the activation issue but no answer after waiting for about an hour on the line. I ask the chat but they just kept saying wait for another 24 hrs it should be updated now it has been about 4 days and no changes. I am extremely frustrated to cause I need to work on my computer. So where can I get help? they prompt me to here btw, many many times.
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I want to play a song I bought but when I press play it says I need to authorize my PC but when I put in my Apple ID it says its already authorized. What should I do to be able to play the song?
Delete and redownload it if doing so is free in your country.
(94038) -
I need to get into contact with Adobe support on renewal of my CC subscription which does not work but I cannot find any PHONE number just the referral to this forum - help, what should I do?? Thanks!!
Use the web chat:
Contact Customer Care
Mylenium -
I am an exchange student for the year and I would like to by an iphone that i can use in France also, so I need an unlocked one but i don't want to pay to much for it... What should I do?
What do you mean what should you do? Just because you don't want to pay too much for a phone, doesn't make the price any cheaper. If you can't afford the price of an unlocked phone, then you don't, or can't, buy one.
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I installed Adobe Web and Design Preium CS6 on windows 8.1, but when I open the program the size of the menus and tools are so tiny. It is not like that for Acrobat, but all the other programs. Is there a fix for this?
Thanks for the help. I installed CC and it fixed everything but Photoshop. I guess I will have to use my old laptop for images until Adobe fixes the problem. Do you know of a place where we can send issues like these to Adobe?
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i have lost my ipad in the lecture room just 2 hours ago, but i donot have any other apple divices and i donot instoll itues in my computer, the only thing i got was my account number and my email. so what can i do to find it??
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. This requires action before the device is lost/stolen. If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries. -
I just bought the 20g iCloud storage yesterday but I thought it was to bump the total upto 25g! I wonder what happen to the 5 free for?
The new plans are based on total storage so the 5GB is no longer an addition. Presumably the price reflects the fact that you get 5GB free.
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I bought 3 albums on my iPod, but then I got locked out of it, and on my new laptop when I click on 'purchased' it's not there, I'm also signed in with the account I bought it on, any suggestions?
Hello AstarteLydianna,
The following article provides some additional troubleshooting steps that can help get the App Store working on your iPod Touch.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen -
I need to reinstall creative cloud app, but all I can find is the trial version.
I need to reinstall creative cloud app, but all I can find is the trial version. Help!
Hi,
Please download the installer for the Creative Cloud from the link below:
Creative Cloud Help | Creative Cloud for desktop
Once installed, sign in with your Adobe ID. In case of any trial error, please refer to the help document below:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Regards,
Sheena -
Your subscription to Adobe Muse has expired
Hi, i'm just renew my Adobe Muse subscription (month to month) 3 hours ago and when I try to open it shows this message "Your subscription to Adobe Muse has expired".
I check my account and the status of my subscription to Adobe is 'Activate'.
Any and all help would be appreciated.Does the error message indicate an error code like I-200? If yes, please refer to the following article on dealing with this issue - http://helpx.adobe.com/muse/kb/unexpected-error-occurred-i-200.html.
Or if you have recently renewed the subscription, I would suggest allowing it some time (24 hours approx.) for the order status to update at the backend and it should successfully re-activate.
If this is not the case, and if the subscription isn't expired, I would suggest contacting our Live Chat support through the following link - http://helpx.adobe.com/contact.html?product=muse
Thanks,
Vinayak
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