I bought an 8GB iTouch and downloaded two apps, no music or anything else on it. Why do I only have 2.5 GB available?
I bought my Gramp an iTouch 8GB for Christmas. He has put two apps on it and now it is saying he only has 2GB of availability. Why has the iTouch filled up so quickly when there is no data on it? No music, no videos, nothing! PLEASE HELP!
I understand that the ios takes up some and leaves you with 6.5 gb available but the thing I was having a trouble is that a bug or something was on the ipod and I hadn't download anything at all and it said I only had 2GB available! I did a restore and now everything is okay and normal but I definitely had some kind of bug because there was no data on there and it said I only had 2GB available which was really strange. But thanks for responding!!
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I purchased an audio book on iTunes store and was charged for two and downloaded two of the same book. How do I get my money back for the second one?
Try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Note that audiobooks are currently a one-time only download from the store, so you may want to take a backup copy of it -
I have just bought a new computer and downloaded itunes. I plugged in my iphone and upgraded to the newest itunes/ synched etc. Now have no music or apps on the phone. Contacts, texts, photos all fine. Just all itunes content that is missiing. It isn't showing in my itunes account on my computer or on my phone. Any idea how to get it back? (No point synching with itunes on my computer as it isn't there either!)
I suggest copying your entire iTunes library to your new computer, also you might want to copy the photos you want to save. Then sync your device to the new iTunes and copy over your music, documents and photos that you want.
If you are no longer going to use the old computer you should open up iTunes on the old computer and use the menu to deauthorize it. Be sure to use the same iTunes menu on your new computer to Authorize the new one. -
I download two apps on the apps store. And they won't download because my phone won't ask me my Apple ID. Why do I do?
Is this a new Apple iD? If it is, and you have already set it up, then you have two options:
1. Temporarily put a Credit Card or Gift Card on the account to download the free app. If you put a credit card, then once you have downloaded the app, you should be able to go into your Account preferences and change the payment option to = None.
2. You can download the fee App, and then set up a new Apple ID.
Cheers,
GB -
I recently bought a new computer and downloaded itunes onto it. When i sync my ipod it prompts me to authorize my computer
with the purchases that i've made, but when i try to do so, my apple i.d. is not what shows up and so my ipod won't sync any of my songs or apps. I have no idea who's username i'm seeing and i've never seen it before. That's the only thing that is stopping my ipod to sync, a password that isn't mine!! I am beyond frustrated and don't know what else to do, if someone can please help me i would be so appreciative you have no idea. Thank you so muchClose your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US -
I bought a new computer and downloaded my lightroom 4 to it. When I installed the program it asked for my serial number and I imputed it. Then it asked for my previous serial number from my original lightroom 3 purchase. Since I upgraded to lightroom 4 I don't have the serial number for the version 3. How do I get the serial number from my 3 version so I can activate my version 4 program
If you have Lightroom 3 still installed, you can get it from there.
If you don't and you have your box/disk, it should be on there.
IF you don't have either of those,and you registered your software, you can log into your Adobe account and retrieve it there. -
I have just bought a new computer and downloaded the latest version of itunes. It has all installed fine, but when I plug my ipod and sync it, the music library shows all the songs and videos that are on there, but won't let me play them. Also, I can't add any new songs to the same library. It saves them elsewhere. I have had the previous version on another computer and it worked just fine. I have been online trying to find an answer but nothing. Hope someone can help me. Thanks
Installing iTunes does not cause content to magically appear on the computer.
Your media is only where you put it.
iOS devices are not backup devices.
Copy the media from the old computer to the new computer. -
I only have 300 songs on my 8gb itouch and can't add any more-why
I only have 300 songs on my 8gb itouch and not that many apps or photos-why can't I add more
- What happens when you try to add/sync more music to the iPod? Error messages?
- What is listed in Settings>General>About>Available?
- When you click on the iPod under Deices in iTunes what is the distribution of the storage in the iPod shown in the clored bargraph? Is the "oth" larger than 1 GB? -
I bought an audio book and downloaded it to my iphone...i dropped the phone in water and i have received a different iphone when i go to itunes it doesnt show my purchase. I have the receipt number in my email how do i retrieve it??
At the present time, audiobooks are a one-time download and cannot be redownloaded again for free. You can try contacting the iTunes store to see if they would grant you an exception: http://www.apple.com/emea/support/itunes/contact.html.
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I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?
If you paid for a subscription you don't need the trial. Log in with the Adobe ID associated with your subscription to activate the program.
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I bought a new computer and downloaded i-tunes. Is there any way to get the music from my i-pod nano to my "new" i-tunes library (without having to import all the CDs again)?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I downloaded two apps and they will not download coming up as could not be found any help
i downloaded two apps and they will not download coming up as could not be found any help
In itunes on your computer go to the itunes store which should be signed in with your Apple ID
Select the purchased link from under the Quick Links section on the right.
Navigate to what you purchased under music. Then you can redownload by clicking the cloud icon next to any item -
I bought Photoshop extended CS5 and downloaded it to my desktop, now my desktop is broken
I bought Photoshop extended CS5 and downloaded it to my desktop, now my desktop is broken and I cannot find my disc to download to my laptop. I do have my product code off my box it came in, I really need this on my laptop for my college course, I cannot afford to buy it again. Is there anyway I can get it downloaded to my laptop without my disc
http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
Follow the Very Important Instructions on that page first otherwise the links will not work. -
I paid for for and downloaded two books. I have receipts. They were only a few pages of the book downloaded when I opened the book in my library. The support process suggested a fix but the same outcome occurred. Is anyone else aware of a way to obtain the books?
I paid for for and downloaded two books. I have receipts. They were only a few pages of the book downloaded when I opened the book in my library. The support process suggested a fix but the same outcome occurred. Is anyone else aware of a way to obtain the books?
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Hi - in the app store, I've logged in with no problem, but when I go into my existing purchases and have INSTALL next to everything I've bought, and try to click on them it says;
"There was an error in the App Store. Please try again later. (100)".
I've tried restarting, clearing all caches, buying and downloading new apps (which works), and also buying and downloading more music from iTunes too (so I update all T&C's etc too, and update all payment info). But nothing seems to solve this. Any ideas?? Thanks a lot, GregThis procedure is a diagnostic test. It makes no changes to your data.
Please triple-click anywhere in the line below on this page to select it:
ls -@Oaen L*/Coo* | pbcopy
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
Wait for a new line ending in a dollar sign ($) to appear below what you entered.
The output of the command will be automatically copied to the Clipboard. If the command produced no output, the Clipboard will be empty. Paste into a reply to this message.
The Terminal window doesn't show the output. Please don't copy anything from there.
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