I bought an album and one of my songs is deleted and I have to buy it again
I bought an album and one of my songs is deleted and I have to buy it again
I have the same issue, but i dont wont to risk buying it again because it costs $30 and it doesn't say download but it says the how much to buy it when i go to download it again.
Similar Messages
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what can i do if i accidentally deleted my iPhoto from my macbook air and the App Store couldn't recognize that i have bought it before and required me to buy it again ... should i buy it again or what ? i can't manage my photos now ...
Log into the app store using the Apple ID you used to set your computer up. Look under purchases. If it is not there you may need to accept it or to unhide it
LN -
I want to download the new version of Firefox for my laptop, but every time I update Firefox I lose Robo Form and I have to buy it again..How can I update without losing Robo Form????
Hi Livi 2412,
You can re-download apps again if you wish by using your past purchases list:
Download past purchases
http://support.apple.com/kb/ht2519
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
I've had to open itunes on a new computer as my last one died and i didn't have backup. but i've noticed many of my purchased songs have not come back to my itunes to download, which means i have to buy them again. Can anyone help me? Most of my purchased music was there ready to load, but about ten weren't. thanks.
Were they originally bought with a different Apple ID?
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I bought album on iTunes, However, when i play the songs, one of them won't play! It just skips to the next song and when I click on that song to play it, It doesn't even start, it just skips?! Someone help please because the dog that won't play is one of my favourites!
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Delete the song, or the whole album, and redownload by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Delete a song from iPod touch: In Songs, swipe the song, then tap Delete. -
This device has been authorized for my apple account for quite sometime, and it says so when I log in to authorize it. But after "authorizing" when I double click my song it once again asks me to "Authorize device" by login in with my apple I.d. This is very frustrating and I want what I have already paid for.
Click here and report a problem with that purchase.
(80349) -
I bought an album but one of the songs vanished. I want it again...
Well, I just paid 9.99 for an album all because of one specific 16 minute song on it, and just as THAT song finished downloading, there was some glitch, and when I did "check for purchases", the rest of the album continued downloading, but that one song was nowhere to be found anywhere on the hard drive.
naturally, I want it back. I can't ive them 9.99 more dollars for something I already payed for.
any advice?Hi Stimulator7
You may find some helpful information in the following link:
http://www.apple.com/support/itunes/store/lostmusic/
If not use the contact us link at the bottom of the page.
Hope this helps
J.C -
How can I switch my primary apple ID and not have to buy apps again?
I would like to switch my primary ID to another one because I don't have access to that email address anymore. I have few apps which I bought under that ID which I'd like to keep if possible. Furthermore, I'd like to use the original apple ID for my icloud account and use the new ID for the same device for itunes store. Is this possible? Thanks.
This may help.
How to change the name you use for your Apple ID
http://support.apple.com/kb/HE40 -
can I delete an album from my computer and re-download from my purchases? I bought an album and some of the songs only play partof the way through and some won't play at all. One of them says this computer is not authorized to play this trac.
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the broken tracks only from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If you don't see them straight away it may help to restart iTunes. While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
See also: HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2 -
I bought an album and one song only plays for 8 seconds
I bought an album and one song only plays for 8 seconds then skips to the next song why is this? How can i fix it?
Hi bholdrofjustice,
Thanks for visiting Apple Support Communities.
You may want to delete the song that doesn't play, and download it again using the steps in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
If the song still skips after 8 seconds, you can report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Best,
Jeremy -
I bought an album, and actually a pretty expensive one, listening through it i find out that some tracks have defective parts, which i couldntidentify in the sample before purchase, do i have a right for compensation?
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I bought an album and one of the songs won't download. It says that the file may be corrupt and to 'check available downloads' from the store menu.
Hi Stimulator7
You may find some helpful information in the following link:
http://www.apple.com/support/itunes/store/lostmusic/
If not use the contact us link at the bottom of the page.
Hope this helps
J.C -
I bought an album and all the songs play except for the first one. It keeps telling me to authorize my computer to play this song. None of the above helped me. Is there any other solution?
petrou74 wrote:
... None of the above helped me. Is there any other solution?
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I bought an album and it diddent download. And my dollar ammount was the same. So i downloaded it again, and then it took my money for two purchases and then still diddent give me the album. This was all done on my ipod touch 4th generation. I dont have an apple care program so they cant help me and i dont want to spend 20 dollars on that because
1. thats alot of money for one time help
2. Thats how much money i spent on the two albums
This was ALL done on my iPod touch. And it is not jail broken
Please if you have an answer for me could you
<Email Edited by Host>No one would know what Apple is working on, unless they announce, which they very rarely do.
Have you tried the basics from the manual?
restart.
reset.
restore. -
I bought a full album but one of the songs needs authorization to play on a computer that is already authorized?
Delete and redownload it if doing so is free in your country.
(121606)
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