I bought an album and only got 3 out of 28 tracks from it. I payed full price for it. How can that be? I
I bought an album and only got 3 out of 28 tracks from it. I payed full price for it. How can that be?
Try redownloading them:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Next contact iTunes:
https://expresslane.apple.com/Issues.action
Similar Messages
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I cannot believe that apple is refusing to help a customer who bought and paid for iWork software just because I bought it from the retail store the App Store says they cannot allow me to upgrade. I have never heard of such. It should to matter where I got it i bought apples software and I don't et how the retail store can be different frothe App Store my god its all still apple. So stupid. I will not pay full price for the upgrade. Also I purchased Logic Studio and 2 days later the upgrade came out and they will not let u upgrade ? I think there should be at Least a 30-45 day window if u purchase software and they release the upgrade u should get not. It's not like apple doesn't make enough money already.
iWork '08 & 09 installed from the retail disk or from the downloaded trial must be updated through Software Update. Those installations will not be recognized as installed by the Mac App Store. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have that needs updating you may see two sections in the MAS window.
But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '08 folder in Applications. That iWork folder must be named iWork '08. If it doesn't have the '08 Software Update won't find them & the updaters won't work.
If you are running Pages 3.0.3, then you do have the latest version of Pages from iWork '08. If you want to upgrade to iWork '09, you will need to purchase the new version, just like everyone else. The good news is that you can buy just the individual iWork apps - Keynote, Pages & Numbers - that you need or want for $20 US each from the Mac App Store & then install them on as many Macs as you need using the same Apple ID. -
I have iphone 4s and i did by mistake a restore with different id so i lost all my data and i got all the other id data , contacts .....etc , please how can i fix that mistake
How to Restore from a backup: http://support.apple.com/kb/ht1766
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My disk was full. I transfered data to a hard disk and emptied my trash...but my disk is still full!...how can i do?
Thanks
I had this answer : When you copy data from one drive to another, it is not removed from the first drive — you need to trash it as the second step in the process of "moving" it. Then empty the trash.
Sorry I understand the answer but I'm not very good...how to "trash it as the second step in the process of moving it"...I already emptied my trash and don't know where to go o trash another time the files...can you explain the process.
Thank you very muchHi lluiset,
Let's try this example.
If I have a file on my Desktop and copy it to an external HD it copies the file, it does not move it. I'd then need to take that file and move it to the trash can (click on it, hold and drag over the trash can icon in the Dock). Another option is to right click (or hold the Control button and mouse click), then select "Move to Trash" followed by emptying the trash.
Hope that helps. -
I want to upgrade my account to include illustrator but do not want to pay full price for both photoshop and illustrator. How can I accomplish this?
Photography plan is $9.99 and any added single subscription is $19.99
Cloud Plans https://creative.adobe.com/plans -
Now that Apple is offering unlocked Iphones do you think it's possible to change my iphone that i bought plan free? I'm just thinking of this cause i payed full price for it... what do you guys think?
rv_raul82 wrote:
Now that Apple is offering unlocked Iphones do you think it's possible to change my iphone that i bought plan free? I'm just thinking of this cause i payed full price for it... what do you guys think?
No. -
I bought an album and it got deleted from store. How can i get it back?
I bought an album (Inhuman Rampage from Dragonforce) on iTunes long time ago and sometime it got deleted from the german Store and from there on i couldn't download it anymore, as it wasn't in the store anymore.
Anyhow the album is still available on nearly all the other stores i watched up and i don't even know, why it has been deleted from the german one.
But this doesn't help me.
Can i get back my album or even my money and if yes how?In most cases, if you go directly to the software authors website you can download demo versions of the software for free.
Generally, I prefer to buy the software on disc. Later, if I update the software, or no longer need it, I can remove it from my computer and sell it.
A good example is iLife 06, which now sells for around $100, about double what it cost new. -
Bought an album and only one song isn't authorized
Yesterday I bought an album from the iTunes store; every song plays fine except one. When I click that song, iTunes tells me my computer isn't authorized to play it.
I've tried deauthorizing my Mac and reauthorizing it, but the problem persists. It doesn't play in Quicktime or VLC either. Really odd, since the rest of the songs are normal.Figured it out myself
I deleted the song, then re-downloaded it again from my Purchases in the itunes store. Seems to be working fine now. -
HT203200 how can I get the songs I paid for when I paid for a whole album and only got part of it
Today I purchased Rick Dankos album but some songs were left out how can I get the music I paid for ?
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
Bought music albums from itunes, but some songs wont download, has this happened to someone else??
Morning Dave Steenkamp,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario -
My daughter gave me her old MacBook Pro; How can I change the computer name and users account to mine; I have alraedy an Apple ID
Here are the steps to follow when giving away or selling a Mac.
http://support.apple.com/kb/HT5189?viewlocale=en_US&locale=en_US -
Bought an album, and think it's missing a track.
One of my favorite composers is Isaac Albeniz and I saw that they had a complete set of his piano music on iTunes, and I get it, and begin listening to it, only to notice that his most famous work, Austurias is nowhere to be found on the CD. It is part of a suite, This is part of the reason I bought this cd because I assumed that "Complete" meant "Complete" at least within a reasonable degree of what is still around nowadays. I at the very least thought that since it had the suite, it would have the whole suite, as everything else it has seems to be complete. Who do I contact to ask about if it truly is missing a piece of music?
Manok,
I was looking at the Albeniz Complete Piano Works by pianist Miguel Baselga. Is that the one you bought? It does have "Asturias."
If you bought a different one, was "Asturias" in the track listing?
Also, note that Asturias is sometimes listed as "Leyenda." -
hi im new ti i-phone so can anyone help me please
what password exactly. locked iphone or itunes password. if locked iphone than just restore it. if itunes password then go to settings-itunes/store/or app store then hit sign out then sign in with yours.
<Edited by Host> -
Just found out I cannot get iPhone unless I pay full price...very upset
My wife and I just went to the Verizon Wireless store and were told that we could not get the iPhone without paying a ridiculous amount of money. I had just assumed that current customers, who had displayed loyalty to their company, would be able to sign up for a new 2 year term to get the device. Have others had this issue? Is there any recourse for this decision?
In my opinion, this is a completely unacceptable decision by Verizon. Basically, I am valued less than someone else who is coming to Verizon new. Had I known when I completed my last upgrade that the iPhone was coming, I would have simply waited. I think Verizon needs to answer for this...WRLeGrand wrote:
So you are telling me that the iphone costs Verizon $650 or $800? I highly doubt that.....It would not be losing money if they allowed you to extend to a new 2 year contract now. They would still get the price of the phone and the additional months of service....
Ahhhhhhhhhhh but they would....All of us would want a new phone every six months at a discount and say, "Hey just extend the contract". We would have contracts that are 80 years long.
You need to show your loyalty by completing the contract you signed. When did you update your phones... One of you may be able to get one at two year pricing. -
5 days ago I bought a 13" MacBook Air from an apple store. It does not have Maverick on it! I paid full price for it, but since it has the old operating system I kind of feel like I bought a "clearance" item but payed full price for it! Does anyone have any advice, wisdom etc. This is my first Mac and I'm really bummed that it's not the latest and greatest. I know I can download maverick for free.....but are there other differences? Maybe something else that I thought I was getting but didn't? Thanks.
There is no difference, you didnt get "shorted" Mavericks is a FREE DOWNLOAD
Open the APP store and download Mavericks.
You didnt buy a "clearance" item, you just got an Air that was there at the shop before Mavericks was released.
There is no difference other than a 40 min. download.
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