I bought an album from iTunes on the computer. The songs were able to automatically transfer from the computer to my iPhone but not my sisters iPhone. I tried to connect my sisters iPhone to the computer to synch, but it will not synch onto her phone.
I am getting so frustersted. Not only have I connected her phone to the computer but when I try to transfer her purchases it only transfers her apps. Please help!!!
Transfer Purchases
File > Devices > Transfer Purchases
More Info Here > http://support.apple.com/kb/HT1848
Download Past Purchases
http://support.apple.com/kb/HT2519
Similar Messages
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I just bought an album on iTunes but didn't get the first two songs. I click on them to try to download them again, but get a message to authorize my computer. My computer is already authorized. How can I get my two missing songs?
Sometimes, there would be temporary connectivity glitches preventing you from downloading a certain track from the iTunes store - these are rare and usually resolve if you try back in some time. If it continues, contact Apple support mentioning the name of the problematic song:
https://expresslane.apple.com/GetproductgroupList.action?locale=en_US&caller=cup -
Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines? The Album is Sunshower-EP by UME and the songs are The Conductor and The Means.
Hey ChandlerAdaway!
I have an article here that can provide you some guidance for this issue. First, you will want to check for the songs in your past purchases list for your account, if you haven't already:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If the songs cannot be found there, you will want to report an issue with your download by following the directions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
I got a new iPhone today. Everything is backed up on the cloud. I was able to down loud from my iTunes. I got my Music but I rented two movies I didn't get to watch. I can't find them to down loud. Of I have to pay to rent them again ??
Does the original library file still exist on the computer? Hopefully when creating the new library it was done in a seperate folder as I do not believe iTunes allows for two library files in the same location.
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i just got my iphone 5c today and i tryed to connect it to my windows 8 computer and connect it to itunes but its not showing up on either on. what should i do? i already uninstalled and re-insstalled itunes and its till a problem
Hello, bluebelle95.
Thank you for visiting Apple Support Communities.
If your device is not recognized by iTunes, I would recommend the steps in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jason H. -
Bought a cd on itunes only downloaded 5 full songs of the 17
bought a cd on itunes and out of 17 songs it downloaded 5 full songs and 12 half songs
If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the tracks and try redownloading fresh copies:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
HT201272 I bought an album on itunes but it is missing a song.
I bought an album yesterday that I already had a song from as a single. This track is not showing as part of the album, and iTunes doesn't show that I have purchased this, so I can't download it again. I know I still have the song, but I'd like it to show in the album, and not have to get to it through the single. Does anyone know how I can do this? Feel slightly cheated as I paid full price for the album but it is missing a song.
If music redownloads are free in your country, delete and redownload it. If not, click here and request assistance.
(71030) -
I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?
Other people have been having similar problems with songs over the last few days, I assume that there has been (and possibly still is) a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownl them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link. -
I think we should have been given the option to have our books moved from iTunes to iBooks. All mine were CD booklets and inserts downloaded with the CDs, and the obvious place for them was in iTunes. As it is now, I can no longer use my own convention for naming, sorting etc. The sort facility in iBooks does not work. What do others think?
I think we should have been given the option to have our books moved from iTunes to iBooks. All mine were CD booklets and inserts downloaded with the CDs, and the obvious place for them was in iTunes. As it is now, I can no longer use my own convention for naming, sorting etc. The sort facility in iBooks does not work. What do others think?
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my iphone 4 i bought was jailbroken to ios 6.0.1 redsn0w but i tried to restore the iphone and now it keeps saying connect to itunes but when i connect and try to restore an "unknown error" occurs and it will not boot up whatsoever. please help!
If you want to solve your problems, unjailbreak. And don't do it again, because jailbreaking causes problems as you read about in that article. You can try Recovery Mode: http://support.apple.com/kb/HT1808
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I bought an album on iTunes and the digital booklet it came with is not in my iTunes library. How can I get it back?
You could try emailing iTunes support, giving them your order number, etc. or you could just take the hit and pay the 99p. I know what I would do.
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I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
Artist: Imagine Dragons
Album: Night VisionReport it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
I downloaded two videos from itunes into Media Go and I can't play or transfer them to my Walkman. Please help. I'm new at this and haven't a clue as to what I should do. Is Media Go the wrong place to put the videos? Thanks. Earl G.
I was able to transfer songs, but not the videos. You, too? Earl. G.
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I had to restore my computer. After reinstalling itunes and sincronizing with my ipod, the music files were not organized in itunes as in the ipod: some songs were missing, some albums has no cover? Why is the sincronization not working properly?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
When trying to sync with any of my apple devices the following message is displayed:
Some of the items in the iTunes library, including "[name of song]", were not copied to the iPhone "[name of iPhone]" because they could not be found.
For a list of items that could not be copied, click the + below.
86 total problems.
I am able to play the songs in my iTunes library without any issues and there is no "!" next to the listed songs in my library.
It is only when I try to sync my devices that this problem arises.
The songs are also on my laptop and not on an external hard drive.
Can someone please help me out.
ThanksHey thanks for the reply.
When the box pops up there is no option to search for the location. I just have to click ok.
Then when I go to the songs with problems in my iTunes library and try to play them they play fine.
It is only while syncing that iTunes for some reason is unable to locate the song.
Any suggestions?
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