I bought an album on Itunes and three of the songs indicated that there was a eroor in downloading and that the cinnection had been reset. Those songs won't play. How do i dothis -do I need to redownload just those songs?

I bought an album from the Itunes store. 3 songs indicated that there was a problem in downloading and the connection had been reset. They will not play. How do I fix this?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

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I bought a Album off itunes and all the songs downloaded but one of them won't play on itunes

Bought a album from itunes and one of the songs doesn't want to play, How do I fix that?

If you are able to redownload music in your region, delete the song from your library and redownload it thorugh iTunes in the Cloud.
This article will walk you through redownloading music:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
This article will help you determine what content is available for redownloading in your region:
http://support.apple.com/kb/HT5085
I hope this helps! Best wishes and good luck!

HT201306 I bought an album on iTunes and the digital booklet it came with is not in my iTunes library. How can I get it back?

I bought an album on iTunes and the digital booklet it came with is not in my iTunes library. How can I get it back?

You could try emailing iTunes support, giving them your order number, etc. or you could just take the hit and pay the 99p. I know what I would do.

I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.

I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
Artist: Imagine Dragons
Album: Night Vision

Report it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

I bought an album on itunes and it didn't download yet but i didn't mean to buy it by any chance can i get my money back and if so how?

i bought an album on itunes and it didn't download yet but i didn't mean to buy it by any chance can i get my money back and if so how?

someone please help

I bought an album in itunes and is currently nowhere to be found in my icloud. I've checked my hidden purchases and its not there

I bought an album in itunes and is currently nowhere to be found in my icloud. I've checked my hidden purchases and its not there

In iTunes click on your device (Devices section)
select "Books"
enable "Sync Audiobooks"
Sync your device.
On your device go to the Audio app and go to the "... More" tab.
You will find the Audiobooks entry there.

HT203200 I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?

I recently bought an album on iTunes. 10 of the songs came out corrupt and songs missing parts. What can I do?

Other people have been having similar problems with songs over the last few days, I assume that there has been (and possibly still is) a problem with Apple's servers.
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting them from your iTunes library and redownl them via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes : re-downloading.
If you aren't in a country where you can re-download music or if they re-download in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that album and use the 'Report a Problem' link.

Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines?

Bought an album off iTunes and two songs from the album will not download. Is there anyway to make them force load or anything along those lines? The Album is Sunshower-EP by UME and the songs are The Conductor and The Means.

Hey ChandlerAdaway!
I have an article here that can provide you some guidance for this issue. First, you will want to check for the songs in your past purchases list for your account, if you haven't already:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/HT2519
If the songs cannot be found there, you will want to report an issue with your download by following the directions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Thanks for coming to the Apple Support Communities!
Regards,
Braden

HT204053 I changed my password yesterday. My daughter's account (which we think is separate) notified her that HER password had been reset. But we have two diffent ID's and passwords. OR so we thought. Any advice? We keep changing passwords...

I changed my password yesterday.
My daughter's account (which we think is separate) notified her that HER password had been reset as well. But we have two diffent ID's and passwords. OR so we thought. Any advice? We keep dueling/changing passwords...

Hey there HaroldHarold13,
It sounds like after changing the password for your Apple ID, your daughter was prompted that her password was incorrect. It is possible that she is using an alias setup under your account, and you can verify this at http://www.icloud.com. This article will show you how to check for that:
iCloud: Create or change email aliases
http://support.apple.com/kb/ph2622
Change, deactivate, reactivate, or delete an alias
In iCloud Mail, choose Preferences from the Action pop-up menu in the sidebar.
Click Accounts.
Select the alias in the Addresses list, then do any of the following:
To choose a new color for incoming messages, click a Label Color option. Alias labels appear only in the iCloud Mail app on iCloud.com.
To change the name or label, enter a new alias name and label in the fields provided. Alias names must contain between 3 and 20 characters.
To turn off an alias, select “Disable alias.”When an alias is turned off, all email messages addressed to that alias are returned to the sender.
To turn on an alias, deselect “Disable alias.”
To delete an alias, click Delete.
Also, when you setup the iCloud account, you get a free @icloud.com email address. That one or the other of you may be using. You can check this by logging into http://appleid.apple.com
Thank you for using Apple Support Communities.
Regards,
Sterling

Bought an album on itunes and its split in two across my computers!!

I bought an album on itunes while on my laptop(mac), well I lost my airport connection half way through downloading it and so came down to my pc(windows) and opened up itunes - so now I have half my album on my pc and half on my laptop!!!!
I have just read in itunes support that I can not use my ipod with both a mac and windows, they have to have the same operating system, so now what am I supposed to do!!!

*I have just read in itunes support that I can not use my ipod with both a mac and windows, they have to have the same operating system*
What format is your iPod? If your iPod is formatted for Mac it won't run natively on a PC because Windows operating systems don't recognize Mac OS-formatted disks (HFS or HFS Plus formats). Mac formatted iPods can only be used on a PC that has a third party helper program such as XPlay or MacDrive installed: How to determine your iPod's disk format
However Macs can read Windows drives, the iPod shuffle for instance comes Windows formatted and is fully supported. When the article talks of not supporting an iPod across platforms it effectively means that apart from the shuffle you can't update the software for a Windows iPod on a Mac without reformatting. (In the case if the fully supported shuffle, you can update the firmware or restore it on the Mac and it retains it's Windows formatting). I believe the iPod Touch and the iPhone are also platform independent and can be used on the Mac and Windows.
If your iPod is Windows formatted you should be able to use it on both the Mac and the PC as long as you remember the point about updating it's software.

Bought 2 albums from iTunes and synced with my pc and now the songs wont play on my ipod. Why?

Purchased 2 albums from itunes on my ipod touch. Synced it with my PC (after updating iTunes software on PC) and now my songs (the albums I bought plus a few others) will not play on my iPod touch. Can anyone help me with this?

Try deleting and redownloading by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I bought an album on iTunes, and I can only hear half of songs.

'Hold Me Down' -You Me At Six.
I bought the whole album on iTunes, but in the middle of some songs, they stop and it switches to another song. It's like it only downloaded half of the songs. what do i do?

Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2

HT201272 I bought an album on itune and it got split into two albums

Itune display two same cover album with the tracks spread between the two. How can I merge them? I tried delete and re download...still split. Help.

Hi Roman2010,
Sometimes, iTunes may separate songs based on the data stored within the file:
There are three reasons why songs from the same album may not be grouped together
- The album names of the songs may differ slightly
- The songs from the same album may have different artists
- Not all songs in the album have the same "Album Artist" assigned to it
The following article may provide a resolution to your issue.:
Why aren't songs with the same album art grouped together?
http://support.apple.com/kb/TS1468
Thanks,
Matt M.

Bought an album from itunes and put it on both my iphone and ipod. The album only plays on the ipod?

I recently bought a few albums from the itunes store and transferred them to both my iphone and my ipod nano. The songs play on itunes on my computer without a problem. The songs appear on my iphone but they won't play. They play fine on my nano. I didn't know if it's because I had it on 2 i-devices simultaneously so I took the albums off the nano and resync'd both devices. Still won't play on my iphone. I checked all the other albums I bought recently from the itunes store and it's the same issue. A friend suggested deauthorizing/reauthorizing my computer, but that didn't help either. Help?

Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I just downladed an album from itunes, but three of the songs only play 16 to 20 seconds and then go to the next song.

Why when you purchase and album from itunes do some songs only play for 20 seconds?

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

I bought an album on Itunes and three of the songs indicated that there was a eroor in downloading and that the cinnection had been reset. Those songs won't play. How do i dothis -do I need to redownload just those songs?

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