I bought an album that comes with a digital booklet but the file won't open as it said that 'file is damaged or not supported by Preview'
I just bought the album Everybody by SHINee and it comes with a digital booklet. However, when I try to open the booklet,
Can anyone help me with this?
Assuming other digital booklets and general PDF files open normally...
Delete the current copy from your library, Don't hide from iTunes in the Cloud if prompted. Close iTunes, Reopen. Look in iTunes Store > Quick Links > Purchased > Music > Not on this computer, download if available, otherwise go to your account and use the "report a problem" links to contact the iTunes store support team and explain the problem.
tt2
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I downloaded a CD with a digital booklet and the booklet won't open.
All of the songs will play, but when I try to open the digital booklet, it says "The file could not be opened. It may be damaged or use a file format that Preview doesn’t recognize." Any ideas on how I can view this? I paid for it so I'd like to be able to use it.
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It sounds like you downloaded the digital booklet and it will not open. I would suggest you delete the file from your iTunes library, and then re download it from the iTunes store with this article:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Click iTunes Store near the top of the iTunes window.
Click the Purchased link at the right of the iTunes Store homepage (below Quick Links).
In the page that appears, select a category.iTunes shows you which of your purchases are available for download. You can view all of your past purchases, or just the ones not currently in your iTunes library. Items already in your library aren’t available for download.If you select Music, you can view your purchases by song, artist, or album. If you’re viewing by album, click an album to see which songs on it are available for downloading.To search for an item, type its name or a keyword in the search field, and then press the Return key to view your search results.
To download an item, click its Download button .
Thank you for using Apple Support Communities.
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