I bought an album with a itunes card. It took my money and no download
ITunes card purchased took my money, no download
Does the Store > Check For Available Downloads menu option on your computer's iTunes download it, or does it show in the Purchased section for downloading : click on your id towards the top right of the iTunes screen and then click Purchased on the popup
Or on older versions of iTunes click on the Purchased link under Quick Links on the right-hand side of the iTunes store homepage.
If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I bought an album with my gift card and it charged me but it didnt download. help?
I bought an album with my giftcard on my iphon 4 and it charged me but the album did not download. what do I do?
Does the Store > Check For Available Downloads menu option on your computer's iTunes download it, or does it show in the Purchased section for downloading : click on your id towards the top right of the iTunes screen and then click Purchased on the popup
Or on older versions of iTunes click on the Purchased link under Quick Links on the right-hand side of the iTunes store homepage.
If not then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Mistakenly bought the album instead of a song off the album with a itunes card.
my son mistakenly bought an album instead of a song off the album, can you credit his itunes card.
We are all itunes users just like you.
We can refund nothing.
All sales are final.
You can try contacting itunes support and asking for an axception, but I wouldn't expect it. -
Has anyone bought a book with the itune card?
I bought a $50 itune card. The small print on the back of the card says "Not redeemable for all purchases, such as ipod games, or app store purchases." I'm only interested in buying books. Can someone confirm that it works to buy books?
I have bought books. It will work fine.
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How do I delete a credit card from my iTunes account without adding another one? My friend bought an app with her credit card and I no longer have the info but every time I try to download a free app (ex: Instagram, Twitter, vine etc.) it ask for the credit cards security code. I can not find a way to delete that cards info without adding another cards info.
http://support.apple.com/kb/ht1918
http://support.apple.com/kb/ts5366 -
I bought an iPad and an iTunes card, I want to buy an application from the Apps store but it only gives me the option of credit card. How can I buy Pages with my iTunes card to my iPad? thank you
Have you redeemed your iTunes card to an account associated with an Apple ID?
Once you have your iPad associated with an Apple ID AND you have an account with a credit card associated with the same Apple ID AND you have some 'store credit' (from redeeming your iTunes card) then purchases use the store credit before they charge the credit card, so you should be ok!
Personally, I use 'store credit' as a way to monitor whether or not there have been any 'unauthorised' purchases because as soon as the store credit is zero, the security code from the credit card is needed for further purchases! It does mean that I have sometimes to top up store credit before making a purchase, but 'better safe than sorry'! -
When I bought an album off of iTunes
When I bought an album off of iTunes, I thought it would take the money off of the giftcard I entered, but it didn't. I have no credit card listed either. What do I do????
Zach, In any e-commerce site where you are in a financial transaction, do not hit "the button" twice. Often you will get charged twice.
To straighten out the erroneous purchase, contact iTunes Customer Service. -
HT3702 Why I am I being billed when I bought my songs from my iTunes card?
I got an email saying that I was being billed $10.23 for some songs I had already bought with my iTunes card?
The email is just a receipt for your purchases. You get such receipts whether your using a credit card or an existing balance.
Regards. -
I downloaded an album with my debit card for $9.99 I checked the bank and there is an extra charge for a $1.99 .
Why do I get an extra charge if I use my own money. I'm a loyal customer. Please fix this. I except a $1.99 refund sent to my account today. That is sneaky and wrong. We would spend more of Our money if this **** doesn't happen. Please help
Thank you
MandyPlease be aware that you are not communicating with Apple when you post in these forums. The people who will reply to your posts are, like me, in almost all cases your fellow users. If checking your Purchase History in your iTunes Store account (you'll need to use iTunes on a computer) doesn't remind you of something you purchased in that amount, such as an in-app purchase, go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
I tried to purchase music at iTunes with the iTunes card I was given. I was able to redeem the amount and it shows on my apple Id I have $25 but it does not pay my purchase it will still go to my credit card and bill it. It did not give an option.
If you were instructed to call them, then that's what you should do. They will probably need to verify your identity before helping you with the security question.
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i have a ipod touch and i got it for christmas with an iTunes card .the problem is that i downloaded videos and now it said that there is not enough space and i only downloaded 8 and now 5 don't download how do i erase them.can get my money back
Whatever you read about iTunes is wrong unless you're actually referring to feature movies, not videos. Videos, apps, music and iBooks you can re-download:
http://support.apple.com/kb/ht2519
Download to your computer and then sync to your iPod touch whatever will fit.
And no, I can't say with certainty that they won't give you a refund, but it's unlikely. The most probable outcome, if you do indeed mean movies, not TV shows or other videos, is that they would set up an additional download. For other content they'll probably just direct you to the same instructions on re-downloading I just posted. -
Is it possible to get a refund if i bought an album with extremely bad sound quality?
As asked in the title, is it possible to get a refund if i bought an album with extremely bad sound quality?
I am very unsatisfied with my latest purchase of the album "Never take ffriendship personal" by "Anberlin" ...
I can find all the songs in much better quality, even on YouTube ...
I bought two other albums by Anberlin at the same time, on which the sound quality is much much better and perfectly clear.
is it possible to get some sort of refund ???http://support.apple.com/kb/HT1933
Regards. -
All my old tv shows are not working please help my computer sed I have to Atheris 5 computers to play all my old tv shows I Pade for with eney Itunas cards.
What do y mean by not work?
What happens when y try to play them on yur iPod?
What happens when yo try to play them in iTunes on yur computer?
If you get a message what is the exact wording of the message?
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Some countries do not allow redownloads some kinds of media -
How do you pay for your icloud account with an itunes card ?
I don't have a credit card on file because I don't want my kids using it or accidentally using it. I always buy itunes cards for this reason. I refuse to put a credit card on file for this reason. I hope Apple thinks about this and puts this in consideration. I don't understand why I can't put a itunes card on file just like a credit card?
Thanks for you help,
Jennifer -
HT2736 I want to buy a movie with a iTunes card?
How I can buy movies with a iTunes card?
Open itunes store.
Redeem card if you have not yet done so.
Find movie.
Buy movie
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