I bought an app and installed it on my sons ipad2, I have setup family share but cannot get it to open up the features on my other iPads?
I bought an app and installed it on my sons ipad2, I have setup family share but cannot get it to open up the features on my other iPads?
See my answere to your post in the Mt. Lion forum.
Similar Messages
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I currently have 57 songs listed under downloads and all have been in the processing stage. I have already been charged but cannot get the song to finish. Any suggestions?
Hi Little Orchard,
Welcome to the Support Communities!
Are you downloading to a computer or an iPhone, iPad or iPod Touch? I would first suggest signing out of the iTunes Store and restarting your computer or device. Then log in and look for your purchases again. If you are still not able to access your content the article below will get you connected with the iTunes Store Support.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy -
I have a Ipod Touch 5G and a Ipad 4th Gen with a Bose sound dock with a 30 pin adapter. I have tried several connectors but cannot get any audio on the sound dock. Do you have any suggestions?
Have you tried this adapter from the Apple on-line store http://store.apple.com/us/product/MD823ZM/A/lightning-to-30-pin-adapter?fnode=3c They also have one that uses a cord to connect the dock to lightning that is $10 more.
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I have downloaded many podcasts but cannot get any to transfer to my iPod or iPad. I have followed all the directions and am getting nowhere. There has to be an easy way to download these to either device. Suggestions?
http://support.apple.com/kb/HT3281
Peace, Clyde -
I have purchased the ios 3.1 update for my 1st generation iPod Touch, but cannot get it to download. When I check the summary on iTunes, it says that I have the most up-to-date version of 2.1. I really need to update to 3.1 to download some games for my son. I have an iPad and do not want to purchase a new iPod if I can get some games on the current one.
Thanks in advance!So you are saying that you purchased it by:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
Is iTunes signed into the same iTunes account that purchased it?
How long ago did you purchase it?
Did you purchase it on another computer?
Contact iTunes:
Apple - Support - iTunes - Contact Us -
I still have the purchased receipt with me. Its not yet a year since I bought the phone. Its upsetting to know I cant get the phone serviced in India (Bengaluru).
The phone makes an irritating noise on calls, especially if its a long call. Kindly suggest. Its ridiculous to mail the phone to a store in a different country for it to be serviced. Why cant I get it serviced when the warranty is still available.The iPhone warranty is based in the original country of purchase. So you will either have to find a local repair shop and pay to get it fixed, or you will need to ship the phone to someone you know in Singapore and have them take it in for service and then they will need to ship the phone back to you. This will also be at your expense.
If you search this forum, in the upper right where it says More Like This, you will see MANY folks who have bought in another country and cannot get service locally. -
I have changed Apple Id but cannot get Apps to recognize it
I have changed my Apple Id but I cannot get Apps to recognize the change. This is true on my MAC and my iPhone. I input my new Apple Id and it assumes I forgot my password.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with one Apple ID with a new Apple ID. -
when trying to reset my partners iphone, I accidently forgot the .au at the end of his email and now I cannot log in as the password had been reset but I cannot find how to change his email address
What email are you talking about, his Apple ID or email setting for the email app? In either case just change it in the appropriate setting.
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i have an ipad 2 and want to put my dvds onto the ipad. i have downloaded handbrake and converted the file into mpeg4 file but i cannot get the file to open in itunes
I have the same problem , i've converted my videos to mp4 , by using different programmes and tried to open them in itunes but it didnt .
Some people suggested the following although it didnt help me , it might help you
One suggested to paste the videos that you want in automatically add to itune ( go to your music folder m then click on itunes , then itunes media , and you will find it there )
Others suggested to o to the ontrol panal , then programmes and features m then lick on quick time (. Or itunes) then Change then repair
If it didnt help. And you find another method m please let me know
Thank you -
I have set www.google.com as my home address, this always opens the German website, but at least there is a link to Google.com. If I open any other page before changing, it is always the German version, and there is no way to change it.
I don't have this problem with Explorer 8
Any ideas?
RegardsIt is not the solution for me. I have a second pc witrh FireFox 3.6plus running on Windows XP service pack 3 This works fine, I get Google in English as normal.
The problem is with my Windows 7 pc, as the Google setup is the same, it must be something local.
Drachsi -
Airport Express set up a wireless network in my classroom. Apple TV is working but only recognizes the school network. I would like a solution other than connecting the two with a cable. That would require hanging cables since I am using apple TV to run a video projector.
Hi there,
I would recommend taking a look at the troubleshooting articles below and verifying that you have the Apple TV and Airport Express configured properly.
Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS4546
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
-Griff W. -
Want the ipod to say my daughter's name not my sisters? Is this possible?
Set it up as a new device using the instructions in this Apple support document.
How to set up your iPhone, iPad, or iPod touch as a new device
B-rock -
I have iBooks 2.1 on ipad. I changed my password and can no longer update the app. If I delete the app and install the updated version, will I lose the books I have purchased?
Try logging out of your account on the iPad by tapping on your id in Settings > iTunes & App Stores and then log back in and see if you can then update the app.
If you do delete the app then you should be able to re-download your ibook purchases via the Purchased tab in the ibookstore in the app. But in case some of them are no longer available in the store and/or you have PDFs or epubs in it, then you could first connect it to your computer's iTunes and do File > Transfer Purchases (File > Devices > Transfer Purchases on iTunes 11) which should copy them over to the Books part of your iTunes library so that you have your own copy of them and can sync them back (even though they aren't iTunes purchases it should also copy over any PDFs or epubs that you have in the iBooks app) -
I'm a new user and learning, I bought and installed Premiere Pro cs6. I got a nice video clip but has a baby cried in the background and very annoying. I have tried all of the sounds in Prem cs6 but didn't work. My question is, do I need to get a separate sound software download and install to be able to use it?
In the CS versions, there was some audio capability in PrPro but you needed to get a separate audio program for major work. Lessening a baby definitely qualifies as major work. That's lessening, i dont mean eliminating. Adobe's audio program is Audition. There are others "out there'. In the CC versions one just downloads Audution also.
Neil -
I just bought my cousin's ipod, and I want to update it on my computer. However, it needs authorization from his account to keep all the apps, and he's already authorized it on 5 computers. How can I update this ipod without losing all the apps?
You cannot use someone else's apps without violating the license agreement. The apps are tied to the owner (via Apple ID). The right thing to do would be to update and start fresh.
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