I bought an app but its not working!

I bought the pocket dictionary app pro for £2 but now it's installed, its gone straight to the unistalled section on my blaackberry app world and won't let me reinstall it. I've paid for it but its not working. Any suggestions?

Hello chloewilliams
Welcome to BlackBerry Support Community Forums
First Clear your App World Cache for that :
Open App World > Go to My World >
Keyboard based – Hold down the ALT key and then press RST
For Touch Screen Only BBs -- Hold the num-lock button so it locks and then press, in sequence 3, then 4, then (
KB24714 How to clear the BlackBerry App World cache
App World shall Close
Please Perform a Battery Pull Restart like this While Device is Powered On remove the Battery wait for a min. then re-insert it back wait till the device take a long Reboot.
After that please have a try and see if it allow you the Install option.
Prince
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I bought an app but its not working!

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