I Bought An App Called YoFilm But I Cant Watch Films
i bought an app called YoFilm but i cant seem to watch or download movies and shows. I paid $4.99 for the app and i would like this fixed or refunded please.
We are fellow users here on these forums, you're not talking to iTunes Support nor the developers of the app (the developers are the only people who have potentially fix an app).
Depending upon what the problem is, have you tried deleting the app from your iPad and redownloading it via the Purchased tab in the App Store app, and if that doesn't work then have you tried contacting the developers : http://www.lamisoft.net/page/default.htm ?
If they haven't replied then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Regards,Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help -
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What's the.. I bought the app for 1dollar, but you take from me 3 dollars???
Posted the wrong link.
This is the right link.
How to report an issue with Your iTunes Store purchase
Message was edited by: b j t -
I bought an app for someone but they never got the email. how do i resend it?
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Does it show in the Purchased tab in the App Store app on your iPod for redownloading, and if not is it hidden : http://support.apple.com/kb/HT4919 ?
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