I bought an app I didn't want.
Hey, I need help for this. I didn't want this APP but i bought it by mistake. I don't have a credit cart, only a debit card and VISA ELECTRON don't accept internet transactions.. If i buy a iTunes card, the valor of the app (1.79€) can be paid by there?
If iTunes Support decide to refund you (purchases are considered final) then you will probably get a credit onto your iTunes account.
If you haven't yet done so then you can try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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Does it show on your purchase history ? You can view recent purchases on this page : http://reportaproblem.apple.com
That should also let you contact iTunes Support and see if they will credit or refund you (we are fellow users here on these forums). If that page doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
In terms of not asking for your password, if it's been entered within the previous 15 minutes then it does't need re-entering - unless you have Settings > General > Restrictions > Require Password set to 'Immediately'. -
I bought a Album I didn't want I want to know if I can get the money back for it
I Accident Bought a Albom I didn't want, I was wondering if I can get the money back?
Conatct support. They might help:
http://www.apple.com/support/itunes/contact/ -
How do i get my money back when i bought an app i don't want
how do i get my money back when i bought an app i don't want?
Call Apple Customer Service:
1-800-676-2775 -
I accidentally bought an app i don't want, is there any way i can get the credit back on my account?
I accidentally bought an app i don't want, is there any way i can get the credit back on my account?
Apple usually offers a refund one time. You need to decide if this purchase is the one that you wish to use that one-time refund with.
Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
Bought an app I did not want for 9.99 and need money back app named Cinema
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
How do I get a refund on an app I didn't want
How do I get a refund on a app I did not want
rhondafromnarragansett wrote:
How do I get a refund on a app I did not want
If you mean you purchased it by mistake... you can try and get a refund...
Contact the Mac App Store Customer Service:
http://www.apple.com/support/mac/app-store/contact.html?form=account
But it is clearly stated that all Sales are Final... -
I made and in-app purchase but didn't sync it to my computer. It kept crashing so I deleted it and re-loaded it. When it re-loaded it was at the starting level and didn't have any of my previous in-app purchases. Do I have to pay for them again?
Previously in-app purchases should download again without any charge. I know, it's not clear since you'll have to click on the price to download again you should get a message that it will be downloaded at no charge.
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I downloaded am app I didn't want by accident
I need help getting. my money back
Hello kileyv
If you accidental made a purchase in error, then reach out the iTunes Store to see if they can get that resolved for you.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Regards,
-Norm G. -
Help with credit card issue w/app
You need to have a CC with funds on it for anything to work on the iTunes store.
for additional assistance contact the iTunes store support.https://expresslane.apple.com/GetproductgroupList.action -
If I have accidentally bouht an app I didn't want how do I return it and don't have to pay??
Can I get my money back if I talk to apple about my mistake ??
You'll need to contact iTunes Store support. However, according to the TOS all sales are final. So they are under no obligation to refund your money. But it never hurts to ask.
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I bought an ipod2 yesterday and all the photos were from an old computer (that I don't want to synch with) were transferred in the store without synching with it. I was told I could delete any I didn't want later but now find I can't delete any without synching through itunes which I don't want to do as I want to synch with a different computer. Is there a way I can just delete them all before I go and buy any apps etc or just restore to the shop settings and start again with a more selective upload as I now have over 8000 photos clogging up the memory when I only need about 1000.
Would really appreciate some adviceOnly photos taken with the iPad, copied onto it via the camera connection kit, or saved from emails/websites etc can be deleted directly on the iPad - either via the trashcan icon in the top right corner if viewing the photo in full screen, or via the icon of the box with the arrow coming out of it in thumbnail view.
Photos that were synced from a computer are deleted by moving/removing/de-selecting them from where they were synced from and then re-syncing. If you want to remove them all then normally you could just sync an empty folder (in terms of photos) to the iPad, but as you don't want to sync at the moment you can't do that.
You can reset the iPad back to factory settings and start from scratch with it : Settings > General > Reset > Erase All Content And Settings -
I bought a 5 dollar app that didn't do what I understood it would do. Can I get my money back or even a credit? The app I bought I wanted it to zip a file video so I could get the video off my iPhone cause it took up all my hard drive space and it wouldn't zip a file from my phone like I understood it did. So since then I've found a free izip that did what I needed. Is there any way to get my money back and or return the app?F
Here is a link to the return policy.
http://support.apple.com/kb/HT4461
But, no. -
But when I bought an app the $25 didn't change and I think it took money from my bank account.I want to know if the changing is just slow or if it took money.
RolandJ24 wrote:
... .Is there any way to check,...
See Here > http://support.apple.com/kb/HT1918
... if so can I change it and get the 99 cents from the app put on the credit?
This is not possible... -
I have itunes set up on a PC with all my music, apps, etc. I want to stop using PC and move my iTunes and files to a Mac I bought and synch my iPhone with the Mac. Can I just synch iPhone with Mac iTunes and will it copy all my stuff onto Mac, or will I have to copy files from PC onto Mac?
Here are some of the links to get you started.
https://discussions.apple.com/thread/3727530?start=0&tstart=0
http://support.apple.com/kb/HT4527
http://www.macworld.com/article/1146958/move_itunes_windows_mac.html
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