I bought an app on my ipod, it never downloaded but I was charged

I bought an app and doesn't show up in my purchase list on the itunes. It does show on my account invoice, when I try and access the app at the store it wants me to buy it again, how can I get it downloaded? It never even started to download to my ipod, just did the charging process for the card, then nothing. Again, in Itunes it doesn't show under purchases, when I select to update the app, it doesn't give me the FULL version I just bought, can't figure out how the heck to get it downloaded without a 2nd 4.99 charge???

See here: How to report an issue with Your iTunes Store purchase
B-rockt

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HT4009 I made an In-App purchase, but the product never downloaded and I was charged for it.

What do I do now? I do not want to pay $19 for help on a $4.99 purchase.

Hey there rjcj5600,
It sounds like you made an in app purchase and have been charged, but have not received the item. I would reach out to our iTunes Store support directly with this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Thank you for using Apple Support Communities.
All the best,
Sterling

I recently bought an ipad 2 and wanted to use all the apps on my iphone4 on my ipad but have been charged when I use my apple id. What should I have done to share the apps?

I recently bought an ipad 2 and wanted to use all the apps on my iphone4 on my ipad but have been charged for the first app I downloaded when I use the same apple id. What should I have done to share the apps and should I have been charged? 2 months ago when I got a new iphone, i was told in order to get all my apps back as I hadn't backed up my files, if I used the same apple id I would 'purchase' the app, but then would not be charged as apple would recognise that I have already purchased the app. That worked, but when I did the same thing on my ipad 2 using the same apple Id, I was charged... what should I have done and is this right as I thought the whole point of having multiple apple devices was I could share apps between devices. please help! thanks.

Using the same Apple id and Password you should be able to download purchased apps without being charged again.
I download to an iPad/iPad2/iPhone3 & iPhone4 with no problem.

I have bought some apps for my ipad and macbook pro but why did you charge me $1 and app money ?

I have bought some apps for my ipad and macbook pro but why did you charge me $1 and app money ?
Thank you.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico my first language is Spanish. I do not speak English, however I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
That is determined by what type of disk that it is. It may be a disk that only allows you to install Windows on your Dell computer and would not allow Windows to be installed on a Boot Camp partitition or as a virtual machine in an app such as VirtualBox on your Mac. If that is the case, you would need to purchase a retail Windows install disk.

I bought music from my ipod touch, it never downloaded, but it took my money

I bought music from my ipod touch, it never downloaded, but it took my money
what do i do?

Log in to itunes via your acct. and there is a setting for direct downloads or save and download later, see which one you have selected, I'll bet it's save and download later.

I bought yesterday the OS X Mountain Lion and couldn't download, it say it wasn't available for mexican store, but it was charge in to my credit card anyway

Hi yesterday I bought in my app store the OX Mountain Lion and couldnt download....it say that wasnt available for mexican store, but still was charge in my credit card... what do I do... is any phone number for customer service here ???

iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html

HT2188 I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?

I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?

You can try putting it into Disk Mode
http://support.apple.com/kb/HT1363
If that works, you can see if the computer will recognize it when connected, either in iTunes or by the system.
NOTE: You can also try putting it into Disk Mode WHILE it is already connected to the computer.
If the iPod is recognized, you may be able to use one of the third-party methods or utilities to transfer song files from iPod to computer. You can do a Google search on something like "ipod transfer" to get some links (add "mac" to the search if your computer is a Mac).
Once the song files are on your computer, add them to that computer's iTunes library, then sync it to the new iPod.

HT2729 I bought something in a game for 5$ and didn't get anything but I was charged. This is happening more and more and I don't know what to do. Can anyone help me?

I bought something in a game for 5$ and didn't get anything but I was charged. This is happening more and more and I don't know what to do. Can anyone help me?

have you contacted the developers of the games to let them know?

I recently purchased some information to be downloaded to one of my apps I never received the download and I was charged multiple times I reported the problem my Community

I recently purchased some information to be downloaded to one of my apps I never received the download and I was charged multiple times I reported the problem And it's been about a week my question is how long does it take to credit my account back. It's my money and I want it now.

It can take a while for your money to show up in your bank, but a week is a bit over the top. Try contacting iTunes Store Support to make sure the refund was issued.

How do i delete apps from itunes so they never download again?

How do I delete apps from itunes so they never download again?

If you have the left-hand sidebar showing click Apps under Library, if you don't have the left-hand sidebar showing then click Done at the top right of the screen to go back to your library and then select Apps via the selection button top left.
You will now be able to permanently delete apps from itunes - Select app - right click - delete - send to recycle bin

HT1477 i have a ipod shuffle 3rd gen but it wont charge ive had it since 2010

i have a ipod shuffle 3rd gen but it wont charge ive had it since 2010

What have you tried so far in terms of troubleshooting this issue? Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

In-app purchase didn't load but I was charged for it

My in app purchase for Brothers in Arms 2 didn't load but I was charged for it. Clicking "report a problem" brings me to the support home page rather than allowing me to send a report of the issue. How can I get my $9.99 back? Thanks for any help you can provide.

I did that. Clicking "report a problem" doesn't bring me to the screens shown on your link; it opens the Apple Support website. That's how i got here to ask the question.

I bought a song and i never got it but i was charged twice for it.

i bought a song and i never got it but i was charged twice for it. i called itunes support number and they told me that they cant help me, and i dont know how to fix it. i hate i tunes sometimes.

Apple just released an update to erradicate the problem. Check your software updates.

I bought an app believing that it is for iPad but not. Right now I want to return it. How can I do that?

RIght now I bought an app hoping it is for iPad but it is not. I want to return it. How can I do that?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

I bought an app and when I try to download it says I have already purchased and It will be downloaded with no charge

I bought a app on the App Store and when I try to download it says "you have already purchased this all, it will download now with no additional charge"

I had same problem. All that was next to app was the cloud icon (ie.not 'open') and kept getting same message when trying to download. I found this fix on another discussion that worked wonderfully for me. The guy who found this deserves credit:
1) Open iTunes and go to the iTunes Store
2) Click on your account ID in the upper left-hand side of the window and select account from the drop-down
3) You may have to enter your password, but will then be shown the Account Information screen
4) Look at the top of this screen for a section indicating you have a pending download and click download
5) Either install via sync or on your device itself
I just re-clicked on the cloud in the app-store on the device and it finally worked! It must have been in some sort of app-limbo.

I bought an app on my ipod, it never downloaded but I was charged

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