I bought an Apple TV but my HDTV has only one HDMI outlet. What do I need to operate the Apple TV and my Uverse wireless network. I bought a four outlet hub at Best Buy but I can't't figure it out. Do I need something else?

I bought an apple TV but my TV has only oine HDMI outlet, so I have to unplug it when I want to watch regular TV. I bought a four plug hub at Bestbuy but can't get it to work.
Is there something else I can use?

hdmi spillers and switches are hit or miss some work some don't

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I will be using a HDMI cable to connect an Apple TV box and a Comcast cable TV box to my TV. My TV has only one HDMI port.

I will be using a HDMI cable to connect an Apple TV box and a Comcast cable TV box to my TV. My TV has only one HDMI port.
To do this I will need a 2x1 HDMI splitter or a 2x1 HDMI auto switch (preferred).
?Is there any Apple TV HDMI port voltage?
When using a HDMI auto switch to connect two devices to a HDMI TV, the
Auto switch cable box only works for components that do not output continuous voltage over HDMI port when turned off.
Do you know of any other solutions? Componets? Actual expierances?
Full text below.
Cable : HDMI switches expand the number of available HDMI ports on a high definition television allowing connection of cable boxes, Blu-ray players, and game consoles. A side benefit is that cable clutter is also eliminated by running a single HDMI cable to your HDTV from a switch and relocating the HDMI ports to a concealed location. The problem with most HDMI switches is that you have to either get up to push a button, or hunt for the remote control, to switch sources. The true mark of any great switching component is an ability to perform its function and remain transparent in its operation. This automatic HDMI switch is a plug-and-play away from offering everything you are looking for in an HDMI switch. Select a single output from up to three devices for signal delivery to your HDTV. Smart operation provides complete control for connect-and-forget operation. Powering on a device gives it output priority over the other devices. By powering down the device in use, output priority is returned to the last powered on device. Note: Auto switch function only works for components that do not output continuous voltage over HDMI port when turned off.
Here is a typical HDMI 3-in 1-Out HDMI Auto Switch
http://www.google.com/products/catalog?q=hdmi+auto+splitter&rls=com.microsoft:en -us&oe=UTF-8&startIndex=&startPage=1&rlz=1I7GGLF_en&um=1&ie=UTF-8&tbm=shop&cid=1 0340892278237558532&sa=X&ei=fTPmTtOiHuXq0gGc3sHfBQ&ved=0CHsQ8wIwAA#
Thanks for any help. Sincerely,
HDMI auto switch?

Hi Erico,
I tried what you said again but without success. I even updated the driver so that that audio driver is the same as the graphics driver i.e.. NVIDIA but this has not helped either:
Do you have any other ideas?
Many many thanks,
Louise

I just got an Apple TV. My TVs have only one HDMI port and I have my cable providor plugged into that. Any suggestions on how to set this up?

Repeating myself. I have received an Apple TV. All of my TVs have only one HDMI port and it is being used by my cable provider. Does anyone have suggestions on how to set up the Apple TV and still have access to the cable provider as well?

Not very elegant and shows that nothing is ever quite as simple as it seems. Thanks for the help though!

HT201209 I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right

I bought my Apple iTunes & Apple AppStore Card's at Best Buy, but when I try to use them I get this error: The Gift Certificate or Prepaid Card code you entered has not Ben properly activated. What did I do wrong or did Best Buy not scan it right! Real Geniuses in that store!

If so, then review the first link to see if you can troubleshoot your issue yourself. If that doesn't work, then contact iTunes Support via the second link below:
Invalid, inactive or illegible codes:
http://support.apple.com/kb/TS1292
Contact iTunes support here:
http://www.apple.com/support/itunes/contact/
Cheers,
GB

Order shipped from best buy but not received by UPS

Hi, last Thursday the 19th i purchaced a new laptop from Bestbuy.com and on Friday it said it had shipped. Its now the end of the 25th and when i go to UPS to look at my tracking number it still says that a UPS shipping label has been created and that the tracking data would be updated when its received at their facility. It has said that since Friday. I really need to know when my package will be received so that i can take time off to sign for it. I had called both best buy and UPS and UPS said they cant help me because they dont have it and Best Buy said they can't help me because it was shipped and out of thier hands. I really just need to know where it is but at the moment it is lost in limbo. If anyone there could please look into where my package is so that UPS could update me with a delivery date it would be greatly appreciated. Thanks in advance.
Solved!
Go to Solution.

Hello Ianman0,
Having a package show as shipped, yet the tracking details show the carrier hasn't picked it up yet would be quite disconcerting! I'm glad you've reached out to us and seem to have already attempted to sort this out on your own. Using the information you registered with the forum, I was able to locate the order and review the shipping details on our end, as well as the tracking information on UPS.com. Unfortunately, I do see that it doesn't appear to have been picked up from us.
That being said, I see it is a special order item being fulfilled by a vendor and will be reaching out to the appropriate team to research this issue. As soon as I have more information for you, I will make sure to reach out to you right away! In the meantime, if you have any questions or other concerns, please feel welcome to contact me.
Best regards,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

How can I stop using my primary Apple ID (Gmail) but leave my secondary Apple ID (icloud) as primary ond only ONE?

Good afternoon friends.
Please help me and tell how can I stop using my primary Apple ID (Gmail) but leave my secondary Apple ID (icloud) as primary ond only ONE?
I started using Apple ID in 2011 when iCloud was not exist and was forced to use non-apple e-mail adress as primary ID.
So I used GMail mailbox.
When iCloud was started I created my account but unfortunatelly can't remove this Gmail address from my Apple ID and replace it with icloud mail address.
I was VERY dissapointed because I don't want to use "outside" mailbox to get letters from Apple and ny ID.
In fact I see the Apple old users and fans discrimination.
When creating new user accounts are free to create a box on the iCloud mail and use it as a primary ID, and the only ONE.
At the same time the old user is obliged to keep third-party mail box like Gmail etc. as the primary and can not get such an opportunity, as a new user
This is extremely inconvenient and a VERY strange logical.
For example, now I want to stop using this mailbox on Gmail but I can not do that because in this case I lose access to my ID, or run the risk that someone in the future will create a box with the same name on Gmail (when name will be free and available) and will automatically get access to my accounts on Apple and to my Apple ID.
Now, to avoid this, your team, I offer the only way out: ID, create anew.
Of course it's possible, but then:
- I lose all my purchases for 3 years and will be forced to make them again and pay money for the second time for my purchases
- Lose access to the familiar iCloud e-mail address who now serves as secondary ID because this e-mail address is almost no longer available and will never be released in future.
And now answer me for ONLY TWO questions:
- WHERE IS LOGIC?
- WHAT ABOUT TO BE FRIENDLY FOR YOUR USERS AND FANS?
Thank you!
Hopefully for your GOOD answers.

You cannot make your @icloud.com address the login address for the ID. However you can change your ID, currently a Gmail one, to any other functioning non-Apple email address. The Gmail address would then no longer access your account, and so even if someone were to obtain posession of it (is that even possible) it wouldn't allow them to get into your account.
If you want to change your ID to another email address please follow the procedure outlined below, particularly noting the first step.
Firstly, if you have 'Find My iPhone/iPad/iMac' enabled on any of your devices, turn it off.
Create a new email address, for example at Yahoo or Gmail, or anywhere convenient (or you can use an existing address as long as it has never been associated with an Apple ID).
Go to http://appleid.apple.com and click 'Manage your Apple ID'. Sign in with the current ID.
Where it says 'Apple ID and primary email address' and gives your current ID email address, click 'edit'.
Enter your new address and click 'Save changes'.
Now you will need to go to each of your devices and sign out in System Preferences (or Settings)>iCloud - 'Sign out' on a Mac, 'Delete this account' on an iOS device (this will not delete the account from the server).
Then sign back in with your new ID. Your iCloud data will disappear from your devices when you sign out, but reappear when you sign back in.
I re-iterate: before you start, turn off 'Find My Mac' (or whatever) or you will need the services of Support.

HT1539 I purchased the Bu Ray/Digital Copy of "Voyage of the Dawn Treader" today at Best Buy, but when attempt to install the digital copy, I get a message about 3 minutes into the download that says that the download has been interrupted, and to check av

I purchased the Bu Ray/Digital Copy of "Voyage of the Dawn Treader" today at Best Buy, but when attempt to install the digital copy, I get a message about 3 minutes into the download that says that the download has been interrupted, and to check available download in the store drop down menu in Itunes. Nothing there! The digital copy disc does not seem to play smoothly on my Imac, which may be the cause of the problem. What do I need to do to download the digital copy to my computer/Itunes?
Thank you,
Jonathan Mink

I purchased the Bu Ray/Digital Copy of "Voyage of the Dawn Treader" today at Best Buy, but when attempt to install the digital copy, I get a message about 3 minutes into the download that says that the download has been interrupted, and to check available download in the store drop down menu in Itunes. Nothing there! The digital copy disc does not seem to play smoothly on my Imac, which may be the cause of the problem. What do I need to do to download the digital copy to my computer/Itunes?
Thank you,
Jonathan Mink

HT204161 I bought an IMac 27 on craigslist and I need to change the Apple registration to my name. How can I do it?

I bought an IMac 27 on craigslist and I need to change the Apple registration to my name. How can I do it?

Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
          OS X 10.7 or later was installed by the previous owner
          The startup volume was encrypted with FileVault
          You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

I carnt hear my message tone,the sounds it makes when the phone locks and opens.Also i am unable to hear my music playing from my phone but my alarm and ringtone are working.Can anyone help

i carnt hear my message tone,the sound it makes when the phone locks and opens,also i am unable to hear music when playing from my phone but my ringtone and alarm tone work.Ive made sure the silent button is not on,and the volume button on the side of the phone is just showing it blank instead of it going up and down.To try and fix this i have reset my settings and restored my phone,but now its just skipping the music i have purchased from itunes when in a docking station which is now another problem i have as well.Can anyone help????

Hello dbrookes,
Thank you for using Apple Support Communities!
It sounds like even though the Mute switch is not on, sounds are not making the, well, sound they should, and the volume buttons make a blank volume indicator appear on the screen that does not show the volume level.
I wanted to recommend a couple of things.
First, I would reset the phone:
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
If that does not resolve the issue, then you may want to try backing up to iTunes, and restoring the iPhone again but this time do not restore the backup and set it up as new to see if the issue persists without the previous configuration.
Just incase you need it, this article will help with that:
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Cheers,
Sterling

HT200109 Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?

Why do all my other Apple devices not care if the movie I rented from iTunes if it was downloaded directly to that device or not, but the stupid Apple TV won't allow you to play rented movies unless you rented it directly from the Apple TV?
Great, so now I have to airplay it by linking my computer to my Apple TV and then the movie has to buffer! So, all that time I spent downloading the HD video has to technically "download" again by buffering. The more I use Apple TV, the more I feel like this item was not created by Apple. I don't even use it for what I originally purchased it for. If I would have known that anytime I wanted to sync a movie from my computer to Apple TV by using airplay that it would have to buffer the movie, I would have never ever ever ever ever purchased this waste of time device. So the video has to technically play all the way through one time first so Apple TV can "remember" the movie to play it back in real time afterwards.
Am I missing something here? Am I doing something wrong that can be fixing my problem? I should have known that the Apple TV had so many things backwards when simple things like when you are using the remote and you reach the bottom of your list, in order to cycle back to the top of your list you have then press the directional buton back the other way rather than most modern day devices that will automatically cycle you back to the top or to the other side when you reached the bottom or end but keep on pressing the button. That **** annoys me when I am doing a search for a movie and have to type the name in manually and have to cycle back and forth to the letters. It makes me feel like I am using a rotary phone or something!

I was told by someone to try and purchase something directly from my Apple TV and that will help authorize my Apple TV. So I picked something that was free and it downloaded.
Then I went back to the Movie that would not work and it played just fine.
So it seemed to work. I will have to try it on other movies and TV shows later.

I just updated to ios5 but now can't sync because it's telling me my "other" section in the overview has grown to 10.2gig?! What does that "other" section in the overview include and how can I reduce it to get my phone to sync??

I just updated to ios5 but now can't sync because it's telling me my "other" section in the overview has grown to 10.2gig?! What does that "other" section in the overview include and how can I reduce it to get my phone to sync??

Thanks for the help. The restore seems to have solved the problem. I had a bit of a panic attack when things started going haywire and the Apple 'Support' told me to call back during business hours!

I have an older HDTV with only 1 HDMI connection. I use a Bose 3.2.1. GS Series II system and have a HDTV cable box. Bose system has no HDMI. How can I connect an Apple TV to this system?

I have an older flat panel HDTV with only 1 HDMI connection which is being used through my cable box for TV reception. I also use a Bose 3.2.1. GS Series II home theatre system. It has no HDMI inputs. Can I use an Apple TV with my present system? I'd prefer not hearing, "buy a new flat panel."
Cliff

Have you tried adjusting the "Audio Out" and the "Dolby Digital" settings in settings > audio and video? It may be worth trying several combinations of these settings, although typically it is the "Dolby Digital" setting that causes most problems for users.

Hellow my i pod is not working.actually bettry was too low then i puted on charging.it starting charging but not going to power on.when it tried to starting on sunndly after the apple logo it showd the 5 % bettry and went back off and this proses is carry

hellow
my i pod is not working.actually bettry was too low then i puted on charging.it starting charging but not going to power on.when it tried to starting on sunndly after the apple logo it showd the 5 % bettry and went back off and this proses is carry on.plz help me how it witt work starting.i urgently need to on my i pod.plz help me plzzzzzzzzzzzzzzzz

Hi there shehla sattar,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPad: Basic troubleshooting
http://support.apple.com/kb/ts3274
-Griff W.

The 16G IPOD catalog entry should have in bold THIS THING HAS ONLY ONE CAMERA. I bought one for my dad thinking it was same as the last one i bought. my fault, but also theirs.

I just ordered a new 16G iPod touch for my dad. the bigger models said they had an hd camera, so i assumed this one did not BUT AT LEAST HAD A REAR FACING CAMERA.
So it arrives and he says it only has one camera and I say of course it has two cameras.
it turns out just a front-facing camera (so i guess thats what Facetime camera meant).
so now he wants to return it
be careful ordering. my fault, but also theirs. it's like selling a car without a windshield. their should be a giant sign that says, this thing has only one windshield

Disagree for three reasons:
1) this is a KEY feature that was removed from prior models. removing something that cutomers depend upon requires more than burying in a cryptic spec.
2) even spec does not use clear generic terms like "front-facing camera" "rear-facing camera" or "has one camera" - instead it used Apple-terms like Facetime camera and isite camera, which on a casual glance appears like just upgrade/downgrade camera version. 16g model says facetime camera, and cell next to it it says isite camera (instead of also showing both models have facetime camera on the same row) and that's not a proper comparison grid, comparing apples to apples, so to speak...
3) you presume every person that orders finds this page (which i contend is not clear). i don't want to spend an hour learning what apple-jargon translates to "this model has only one camera"
No reply needed. Just posting for awareness. I am guessing there will be more dissatisfaction and returns for this product, so just giving you feedback.

Im trying to play a game on my laptop and i need to use the keys alt and f4 but when i do that it takes me out of the game and brings me to my settings how can i stop this

im trying to play a game on my laptop and i need to use the keys alt and f4 but when i do that it takes me out of the game and brings me to my settings how can i stop this?

Go to the game's option settings and change the settings to something more to your liking.

I bought an Apple TV but my HDTV has only one HDMI outlet. What do I need to operate the Apple TV and my Uverse wireless network. I bought a four outlet hub at Best Buy but I can't't figure it out. Do I need something else?

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