I bought an audiobook and downloaded it, but it's grey and won't play
I'm traveling, we downloaded the book, and the artwork and info show up in iTunes, but I can't get it to play. Any help?!
It should have downloaded into the Music app (iTunes on the iPad is just the iTunes store) - when you have audiobooks on the iPad you should get an Audiobooks option via the More button at the bottom of the Music app.
Similar Messages
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i bought elements 13 and downloaded it , but when asked to sign into my adobe account as requested at initial set up of elements 13 , I know my correct password etc and i have a good internet connection But nothing happens even if i wait an hour or so. Any help would be appreciated.
Hi Michael,
Thanks for posting on the Adobe forums.
Please follow these steps :
Go to following location:
for Win
C:\Program Files (x86)\Common Files\Adobe
C:\Users\username\AppData\Local\Adobe
for MAC
Finder> Go > Go to Folder
\Library\Applicaiton Support\Adobe
~\Library\Applicaiton Support\Adobe
Locate folder OOBE and rename it OOBE.old
Download and install�
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager
After the installation
Try to Open Adobe Application Manager / Creative Cloud App.
Log in that with Adobe ID and Password.
If it does not work first try couple of times more.
Let me know if this resolves the issue.
Regards,
Sandeep -
I updated to 7.0 and now my ipod wont play in my car stero. I have reset, bought an itunes song and reset again but nothing is working. Pandora wont play. I can hear it very slightly in my speakers if I turn up the speakers but it is so faint. It plays thru its own speakers and my radio plays thru my speakers in my car so my its not my speakers.Help! Thank you!
Hi Novagurl2369!
I have an article for you that can provide some helpful troubleshooting steps to address your issue:
No sound through stereo headset1
Inspect the headset jack for debris and clean if necessary.
Connect the headset and make sure the connector is pushed in all the way.
Check the volume setting. Adjust the volume by pressing the volume up and down button on the left side of the iPhone.
If you are trying to listen to music and cannot hear any audio, make sure that the music on iPhone is not paused. Try squeezing the headset microphone to resume playback. Additionally, from the Home screen you can choose iPod > Now Playing, then tap Play.
Make sure the latest version of iTunes is installed on the computer that you are syncing the iPhone with (songs purchased from the iTunes Store using earlier versions of iTunes won't play).
Try another Apple headset (some third-party headsets require an adapter to be used with original iPhone).
Try a different song or video.
Check to see if the iPhone alert sounds or other iPhone sound effects exhibit the same audio issues.
Disconnect the headset from the iPhone and see if sound comes from the built-in speaker.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
My daughter has used my computer to log into iTunes and download music but now it won't let me download recently purchased music from my iPad onto my computer. I want to transfer the recently purchased songs onto my iPod so how can I do this now? iTunes now says that I have to wait another 55 days! There must be a way to do this since I have paid for them.
In iTunes sign out of your daughters Apple ID and sign in with your own.
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Whenever I click on iTunes store, it just takes me to this huge add to download the new version of iTunes. I have tried clicking the download box and downloading it, but it still will not let me past the add so I can buy music. What gives
this is a follow up from the profane post earlier....
i have done this twice in two other posts..
here is my problem.. i started off trying to update itunes, it failed twice and said i needed to install manually via tools.
the only place to get to tools is the pop up box that appears when you click check for updates.. if there is an available update then the pop up shows up with the quick time and itunes files to download. so i finally figured that out. i clicked on tools and manual update, four files were saved to a file. Apple mobile device support, another one similar, itunes, and another one i cant remember. I only downloaded the itunes file seeing as though thats all i needed to accomplish in the first place.
so then i restarted my computer bc you need to reboot and then reopen itunes for update to take effect. once i have itunes back open i plugged in my new 5s which i am trying to sync to my computer to get all my stuff back bc i lost my previous phone over the weekend.. once i plugged the phone in an error stating i needed to unistall the apple mobile device support and itunes and then reinstall. well i dont know where those files were originally stored on my computer AND since my itunes was updated, just not the other 3 associated files, when i click check for updates it says its up to date and then pop up containing the quick time and itunes does not pop up thus i cant get back to the tools tab to manually save the 4 files again.
so i was just going to uninstall itunes all together and then i thought well what happens if it erases all my photos apps songs etc... which would defeat the whole purpose in the first place of me trying to sync my new phone to get all my stuff back.
so i literally have no idea what to do at this point.. if you have read this you are probably just as confused as me... -
I made a mistake when I downloaded Photoshop in my Mac, I removed and downloaded again, but it's in trial mode and ask me for a licence. Lighroom works perfectly, same in my PC Ps and Lighroom works well.
What can I do?Hi Jaime,
You can follow the article: Creative Cloud applications ask for serial number which will help you to fix this issue.
Let me know if it works or not.
Thanks,
Ratandeep Arora -
My iPhoto dose not work from 0:00 Sunday. I was deleting and downloaded again but dosn't work! Why?
My iPhoto '11 dose not work from 0:00 Sunday. I was deleting and downloaded againg but the problem is same.
Sorry but we need more to go on thatn it does not work
what happens? what does not happen? what error messages to you get? if it crashes post the first 50 lines of the carash report
LN -
Have a trial version of cc and downloaded photoshop but i can't find it
have a trial version of cc and downloaded photoshop but i can't find it
Hi richard113,
Welcome to Adobe Forum,
You can refer to these links:
http://helpx.adobe.com/creative-suite/kb/download-install-trials.html
http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
https://creative.adobe.com/products/photoshop.
In windows the installed product is under program, in Mac they are in application folder.
Regards,
Rajshree -
i bought creative suites over 3 years, but now cannot update and registered in my account, the error massage are:This serial number has already been registered. Products can only be registered once.
The message is correct. You can only register a product once... there is no need to register again after you do it the first time. You can re-install and activate with the serial number, but there is no need to re-register.
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Can any one help. How do i get my google app to open on my iphone? It just flashes up but does not open. I have deleted this app, and backed and restored and downloaded again but has not made any difference. Thanks.
Tap Settings > General > Reset > Reset All Settings
Then restart your iPad.
See if that makes a difference. -
I bought and downloaded a movie to my macair and it showed in my library yesterday. Today however i can not find it. Any idea why that would be? I did buy it and not rent FYI
OK, I think I understand what's happening.
Movies are now stored in iCloud: see http://www.apple.com/itunes/inside-itunes/2012/03/movies-now-available-on-icloud .html
So they may take a while to download to your Mac. Movies are big, after all.
I believe you can guarantee the movie stays on your Mac by going to Preferences (in the iTunes menu at the top), and going to the "Advanced" tab, and checking "Copy files to iTunes media folder when adding to library".
Hope that helps! -
Why my apps are not transferring from PC to iPhone 5? When I connected to PC the icon shows when I select apps it show 'will install' but it never show on iPhone, I re installed iTunes, deleted all apps and downloaded again but its not working pls help.
Next time an app update gets stuck try a reset. Press and hold both the home and power buttons for10-15 seconds till the Apple logo appears. Then release both buttons. Wait till your iPad starts on it's own. Try now. Also YouTube is still available. If you can't find it the the app store go to the bottom of the app store page and tap purchased. All your deleted apps will be listed and you can reinstall YouTube from there.
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I have downloaded Games with iTunes to my PC, but I cant copy it to my iPad... It told me to authorize my computer, I have done so over and over again, but still cant copy and the message to authorize this PC keeps appearing..... Whats wrong?
This forum is for questions about Apple Remote Desktop, Apple's software for managing networked Mac systems, and hence not the best place for your question. I'd suggest asking in the iTunes for Windows forum.
Note, however, that iTunes has never been supported on the 64-bit version of Windows XP, so you're on your own to attempt to get it working.
Regards. -
my ipod shuffle 4th gen bought today and the voice over works for naming playlist and battery percent but wont name song and artist can anyone help also is the voice over button meant to be soft when pushed ?
thanksThis document explains setting up and using VoiceOver.
http://support.apple.com/kb/ht4322
The overall settings for VoiceOver is on the shuffle's Summary screen in iTunes.
Artist name and song name - Press and release the VoiceOver button.
The playlist menu - Press and hold the VoiceOver button. -
I was able to purchase and download ringtones on my ipad 2 and they synced to my pc but will not sync to my iphone 4
Use the Transfer Purchases command in the File menu of iTunes.
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