I bought an audiobook but only one hour downloaded - how do I get a refund or get the entire book?
Is there a 1-800 number to speak to a person?
No. There is no phone number.
How to report an issue with Your iTunes Store purchase
Similar Messages
-
I'm embarassed to ask this: when I click on the new mail icon to write a new email message, in the box "FROM" appears the wrong email address: I have three but mainly use one. How can I correct this so that the right email address appears in the "FROM" box?
I assume this is Apple Mail. Try this:
Preferences > Accounts > your-first-account
Select Outgoing Mail Server of account/name you wish to use and check Use only this server
Repeat for other accounts. -
I don't know how to explain further. Should I give you the site name so you can see what I'm talking about?
I have Flash set to "Ask to Activate". After approving it, I reloaded the page. There was a delay before the 3 Ustream cams loaded, and then I got overlapping car commercials, and then the attached.
So it can work, but I wonder whether one of your extensions could be blocking those other cams? You could test the page in Firefox's Safe Mode. That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: [[Troubleshoot Firefox issues using Safe Mode]].
You can restart Firefox in Safe Mode using either:
* "3-bar" menu button > "?" button > Restart with Add-ons Disabled
* Help menu > Restart with Add-ons Disabled
Not all add-ons are disabled: Flash and other plugins still run
After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (''not'' Reset).
Any difference? -
I down loaded a 3 Part audiobook but only one part plays on my ipod touch. All parts did play when first downloaded. Whats gone wrong?
I would either say that the iOS is correpted due to a software glitch or y have have a hardware problem like bad memory locations that are corrupting the iOS.
- Restore from backup via iTunes. This will install a fresh copy of the iOS. See:
iOS: How to back up
- Restore to factory settings/new iOS device. This will elimate corruptin in the backup causing the problem.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
I lost all of my artist names and album names for my iTunes library. They are all now on one album. How can I get the album and artist names back?
I have a script called ExportImport for this task, but it only runs in Windows.
In principle something similar should be possible in AppleScript, but I don't currently have access to a Mac to write it myself.
tt2 -
ibooks author, how do I get the standard book pages background into my document. I have published one book so far which does not display with a book pages background or options for font size.
No on the book title, no problem there.
The issue is: my book pages appear as on white paper, no background that resembles a open book and also no option to change fonts. The book was created in iBooks author, there was a problem going with the "Publish" menu route so I was instructed my Apple to "export" the file and submit that. I think that's the problem after reading that iBooks author is a hybrid epub file.
Thanks for getting back to me. -
ran out of room...how do i get the cd book onto my new macbook air? downloaded to old macbook from cd. goes on list when sync iphone with old mac. gets erased when sync with new macbook air
thanksCopy it from the old computer to the new one.
-
I downloaded firefox 5 but lost my tool bars, how can i get the old version back?
I downloaded firefox 5 but lost my tool bars, how can i get the old version back? It said my tool bars are not compatible. I want them back.
That is the new appearance Firefox 4 and now Firefox 5, you can easily put things back because Firefox is customizable.
You can make Firefox 4.0.1 and '''Firefox 5.0''' look like Firefox 3.6.17, see numbered items 1-10 in the following topic [http://dmcritchie.mvps.org/firefox/firefox-problems.htm#fx4interface Fix Firefox 4.0 toolbar user interface, problems (Make Firefox 4.0 look like 3.6)] -
Audio books are only partial, I can't get the entire book halfway through it starts beeping
My audible audiobooks are not being completely syncing.
Of a 33hour book I only get half then my iPod starts with a skipping noise.
I tried using an enhanced format same thing.
I can listen to the entire book on my computer, just not my iPod.Hi Wshintani,
Welcome to the Support Communities! Are you working on a PC or a Mac? Have you had any playback issues with other audiobooks? This troubleshooting article is for Windows, but it has some pertinent information regarding updating to the latest version of iTunes and updating drivers. Also, be sure to confirm you have anough space available on your iPod nano for this audiobook.
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/ts1362
Cheers,
- Judy -
When I get a call they say press one for english.How to I get the keyboard up?
How do I get the keyboard when I am talking on the phone?
The keyboard should automatically show up when you answer the calls, but what Johnathan said is correct.
-
I recently update to the new ios 7 software on iphone 4. Now I have 2 app icons for facebook. Only one works and opens facebook. How do I get rid of the other? Tried deleting it out the old way but it has no "x" to take it out with?
okay never mind. I powered off and back on and the second not working icon is gone. So if anybody else has this same problem, give it a try
-
Advanced editor pops up after only one click so how do I get this to stop?
When I write an email I typically don't keep typing all the way to the right margin. Instead
I choose to keep the line of words narrow by routinely hitting
"enter." Hence, it's like creating a new paragraph after every line
as I am doing now. Then when I go to edit, such as to take out
a word, I will move the cursor and place it in a white field next
to that word. I would then backspace to delete the word. However,
as soon as I click the advanced editor pops up. I am very careful
to only click once. After attempting to consistently repeat this annoyance,
it seems that it is most likely when I have previously used the enter key and
it be most likely to happen with that first edit. A single click later in the white
field is not likely to trigger the advanced property editor. I'm with others that
write about this being a very annoying event, and it has just started after a year
of using thunderbird. I have a lot of folders. If I re-install I would not want to loose those
folders. A follow up question may be, how do I back up these folders?Clicking once in a white space does not open the advanced editor.
This is only initiated if you click twice in a white space.
However, the point that some people keep clicking twice either because of their computing habits in a word processing package or otherwise has been taken on board by the developers. As you say, people like yourself found the pop up irritating and wanted it removed from so easily being selected.
You will be pleased to hear that if you update to 31.1.0 then you will find that accessing the advanced property editor has been prevented from opening using the double click.
The Thunderbird program is not stored in the same place as the Thunderbird Profile folders.
So updating via 'Help' > 'About Thunderbird'
click on 'Check for updates'
will not have any effect on folders.
You could also uninstall the current Thunderbird via Control Panel > Programs and Features and then download from here:
* https://www.mozilla.org/en-US/thunderbird/all.html
However, it is always a good idea to backup your Profile just in case :)
You can use MozBackup tool to backup a Profile or use ImportExporttool to backup emails or you can manually copy the Profile folder.
Suggest you save all backups to an external storage device for safe keeping.
Here is info on Backup:
* http://kb.mozillazine.org/Profile_backup
* http://kb.mozillazine.org/MozBackup
ImportExporttool:
* https://addons.mozilla.org/en-US/thunderbird/addon/importexporttools/ -
I only see the playroom Apple TV on my iPhone remote. I do not see my family room remote. How do I get it to see both?
You have the Apple TV in the family room setup to use the remote app, correct?
<edit>
also all devices need to be on the same wifi network
See issues with the Apple Remote app -
I created an icloud account but my 2 kids shared the same itunes account. I had the kids delete their icloud accounts from their phones. My contacts and my daughter's contacts merged on my phone, when she deleted her icloud account her contacts no longer show names... only phone numbers. How can we fix this?
The only possible way that you could get it back is if the app is still in your iTunes library. If you don't sync with iTunes and it is not in your iTunes library, unfortunately, your version of the app is gone now.
-
2 months ago my ipod was stolen for a plummbing men that come to my home, i want to make the report, but i dont have anything to find my serail number, I tried itunes, but didnt find a link that had lead me to my seral number, the old boxes is gone, please help me how can do it, and if i can recupere my i pod some day i had tresure information on it.
If your iPod was the last device that you connected to and synced with your iTunes library, there is a chance you might be able to get the serial # to show up in the Device Connectivity diagnostic report. See here for instructions on running this test.
iTunes for Windows: Device Connectivity Tests
If you have previously registered the device with Apple, you can view it's serial # in your list of devices you have registered under your Apple ID.
https://expresslane.apple.com/GetproductgroupList.do
See here: iPod: How to find the serial number
B-rock
Maybe you are looking for
-
ITunes 10.6.1: store arrows (as shortcuts) gone?
Hi al - It appears that with the 10.6.1 iTunes upgrade, the little arrows that normally go to the iTunes Store are gone. For the last 5 years or so (??) I've used that wonderful tip to have them work as shortcuts to my own library (ie, i toggled the
-
How do you get iCloud back on dock?
Hi everyone, I just got a macbook pro (OSX Lion) for the first time and was playing around with it to learn all the features. I did a software update and when it was done, an iCloud icon appeared on my dock. While playing around with the track pad fe
-
Installed itunes for 64 bit windows 7 as instructed. Installation successful, but upon opening itunes, I get this message: Problem signature: Problem Event Name: BEX Application Name: iTunes.exe Application Version: 10.3.1.55 Applica
-
Why, when I paste my selection in a new layer, is it 10 times larger than when I copied it?
-
(Urgent - Please Help) E3500 Can not started up
Dear Sun Experts: Please could you help me for the E3500; the system is at the moment can not bring up to service. My E3500 has a major problem and the system has automatically reboot itself. Afterwards; the below error messages has popped up. md 101