I bought an HD video off itunes, it will play on myIpad mini but not on my HD computer. When i try to download it to my Computer, it says my Computer isn't HD, but it is! its a Dell XPS 1330 with HDMI.....

i bought an HD video off itunes, it will play on myIpad mini but not on my HD computer. When i try to download it to my Computer, it says my Computer isn't HD, but it is! and the oiption it gives me is to rebuy an SD version.......BS!!! my laptop plays HD! its a Dell XPS 1330 with HDMI.....how can i get this HD Ted movie to play on my laptop, as my mini pad has no HDMI cable to plug into my TV.

Did you manage to get it working mine disappeared after I while I managed to download it but now my laptop/iTunes won't recognise my iPhone!

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I am trying to install a trail for InDesign CC to finish a project soon. I downloaded Creative Cloud, the app is in my folder, but it won't open and when I try to download InDesign an error pops up saying Adobe is trying to install malware.

I just installed Creative Cloud in order to download a trial for InDesign. I have the app icon for CC, but it won't open. When it was in my toolbar (on a mac) it just sat there loading for about 15 minutes. I tried restarting it but it won't open at all now. I also tried downloading an InDesign trail and it won't open at all. When I click for it to download an error message pops up saying Adobe is trying to instal malware and asks me if I want to continue. When I say yes, it doesn't do anything. I have a brochure that needs to go to the client by 4pm today! EEK!

Sydneybling it does sound like your security software is interfering with the process of installing and utilizing your Adobe Creative applications. I would recommend that you try temporarily disabling your security software and utilizing the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install InDesign CC.

My iTunes password will update some of my Apps on iPad but not all of them. When I try to update the remaining ones, my password expires. I've just created 5th PW. Does anyone else experience this?

My iTunes password will update some of my Apps but not all of them. When I try to update the remaining ones, my password expires. I've just created 5th PW. Does anyone else experience this?

- Try going to Setings>Store and sign out of the account and then sign back in.
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears

HT5714 hi my name is grace i have pre ordered now 85 when you couldn't download it directly now when you can download it and when i try to download it on every song it says purchased but when i look at my purchased song the album isn't there what can i d

hi my name is grace i have pre ordered now 85 when you couldn't download it directly now when you can download it and when i try to download it on every song it says purchased but when i look at my purchased song the album isn't there what can i do

Contact iTunes support. Only they can fix this.

I have recently started downloading video files. I have downloaded a season of a tv show. The season had 9 episodes. Three downloaded fine and the other 6 will not. When i try to download them i get a message saying error -34 The disk you are attempting t

I have recently started downloading video files. I
have downloaded a season of a tv show. The season had
9 episodes. Three downloaded fine and the other 6
will not. When i try to download them i get a message
saying error
-34 The disk you are attempting to use is full.
Remove files and empty recycle bin to create space. I
dont understand why it keeps doing this. I have lots
of space on itunes and my computer is not full
either.What can i do? How can i prevent this? Is
there a problem with my computer? Thank you!

have a look at this support article.

Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account. Please help me and tell me what I am doing wrong.

Help....I am trying to set up iClould on my pc....the set up was complete....when I try to sign in to set up it says the Apple ID is valid but is not an iCloud account. Please help me and tell me what I am doing wrong. Thx

Hi DesCoop,
You must initiallly activate iCloud from an IOS device or a Mac. You cannot inititally activated from a PC.
Sorry.
GB

I need to download Runtime Engine 7.1, but I get a 404 error when I try to download from the website.

I need to download Runtime Engine 7.1, but I get a 404 error when I try to download from the website.

Are you getting it from this link (assuming Windows): http://joule.ni.com/nidu/cds/view/p/id/703/lang/en? The download link on that page seems to work just fine.

When I try to update to iOS 8 my phone says it's up to date but it is iOS 7. How can I update my phone?

When I try to update to iOS 8 my phone says it's up to date but it is not. It is iOS 7. How do I update my phone?

The iPhone 4, which is what you show in your profile, can only run up to iOS 7.1.2. You cannot update that device to iOS 8.1.3, the most current iOS.

I keep getting a message that "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." when I try to download iTunes 10.5. So I can't update it. How can it be fixed?

When I try to download iTunes 10.5, I keep getting the message "There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected." Therefore I can't update my iTunes to the new version. How can I solve this? I don't want to pay for technical support as this seems to be a problem with the iTunes package Apple is providing itself by that message.

Hello, hartadrian.
I would recommend attempting to repair the Apple Software Update via the steps below. Once processed attempt to download, update or install iTunes 11.
How to repair Software Update for Windows
http://support.apple.com/kb/TA24326
If you are still experiencing the issue, completely remove all components of iTunes in the order specified of the article below. Once this has been processed, attempt to download and install iTunes 11.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
If you experiencing errors when removing components of iTunes, follow the steps in the article below.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

Mozilla Nightly not open in windows. When I try open by clicking it loads for micro second and then nothing happen. But nightly seen in task manager at process.

I have install Nightly for 64 bit in my Win-7. After new update of 29....it not respond. When i click on icon nothing happen. For checking if nightly is open or not..I check task manager where firefox process is seen in Process tab but not in APPLICATION tab so I cant maximize it.
The only solution is reinstall fresh copy without my backup .... it works for bit moments...then old problem occurs.
If anyone have solution . Please share it....Thanks all

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

My recent purchases show up in the iTunes store but not in my library and when I try to transfer it, it says "This Computer is already associated with an Apple ID"

I just got a new iPhone 4S to replace my old iPhone 4S. There were some songs I purchased on my iPhone that were not on my iTunes library on the Mac. Now I lost them. The thing is, if I open the iTunes store on my Mac and go to "Purchased", the songs I bought on my old iPhone show up. They are also in my library, but there is an exclamation point next to them and they will not download onto my new iPhone! Help!!!!

I'm having the exact same problem and I am the only person who has ever been logged on to this computer to use iTunes Match. Only my wife also uses this computer, and she has never used or signed up for Match.
Interestingly, I have the same number of days listed on my error, 82 days.
Obviously, Apple has screwed up somewhere. I've put a help request in. If we cannot find a solution, we'll have to let everybody know that Match is a ripoff and that all should avoid this fraud like the plague...
Shalom, y'all!
L. Bangs

TS1424 I have 2 artists - beyonce and celine dion - songs in my itunes library on my computer but when I try and download to my mp3 player it says I do not have media rights. Only these 4 songs have that problem.

I have 2 artists - Beyonce and Celine Dion - their purchased songs in my ITunes library cannot be imported to my MP3 player. My other 200 songs have no problems. Get a message that there are no "Media Rights". I have no idea how to solve.

To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
Delete the "songs" that do not play in your iTunes library and reimport them.

TS1368 My iTunes says I have three downloads available, but when I try to download them an error occurs and says "Unable to check for available downloads." It has been like this for quite some time now and I'm not sure on what to do. I've done everything

.

Drrhythm2 wrote:
What's the best solution for this? I
Copy the entire /Music/iTunes/ folder from her old compouter to /Music/ in her account on this new computer.

Have itl and xml files on external hd am running home premium. can no longer access files, am told this is because they were created with a newer version of itunes. also when i try to download 10.3 it wont, just says invalid drive j and for me to try aga

i am running vista home premium on desktop and vista basic on laptop. have placed my itunes music with .itl and .xml files onto external drive connected to another desktop running vista and can no longer access music on first two mentioned comps only on the one connected to external drive. always am told that the library cant be read because it was created using a newer version of itunes. have tried to download 10.3 but it always tells me that i have and invalid hard drive j and to try again. any ideas?

Older versions of iTunes cannot read libraries created with newer versions of iTunes. You need to have the same version of iTunes on all your PCs. Is that the case?
As far as the problem installing iTunes goes, see this article from b noir on dealing with the problem:
https://discussions.apple.com/thread/2450004
If you get to the point where you need the Microsoft Installer cleanup utility, you will need more help as it has been withdrawn by Microsoft. but I am hoping the virtual drive trick will work,

Trying to download mountain lion, but when I try to download it, asks me security questions I dont remember the answers to, so I reset the questions, but old ones still pop up when I try to download mountain lion. How do I change the questions for good?

I dont get why it asks me for my password and two security questions when just buying something from the app store, but the questions wont change.

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I bought an HD video off itunes, it will play on myIpad mini but not on my HD computer. When i try to download it to my Computer, it says my Computer isn't HD, but it is! its a Dell XPS 1330 with HDMI.....

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