I bought an imac today, wen i am browsing/downloading, it keeps saying "you need to restart your computer, press the start button"... what is the problem, what should i do?? please help...
i bought an imac today, wen i am browsing/downloading, it keeps asking me to restart using the start button(forcefully). please help me rectify the problem..thanks
As others have noted, this is a classic kernel panic (KP) and should happen with a new machine. AppleCare's Express Lane. Do note that if you're within 50 miles (80 KM) of an Apple repair station, you're eligible for onsite repair since yours is a desktop machine.
FWIW, see
What is a kernel panic,
Technical Note TN2063: Understanding and Debugging Kernel Panics,
Mac OS X Kernel Panic FAQ,
Resolving Kernel Panics, and
Tutorial: Avoiding and eliminating Kernel panics for more details on KPs.
Similar Messages
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Kernel panics, message saying "You need to restart your computer.Hold down the Power..." I am in the middle of HSC very URGENT please help!! Mac keeps needing to restart!!
I looked in console and its saying that it may be because of Sophos Anti-Virus, i deleted and uninstalled all traces of Sophos but looked in console and this is some of the lines coming up:
26/09/13 10:11:17.945 PM com.apple.launchd: (com.sophos.intercheck[6460]) posix_spawn("/Library/Sophos Anti-Virus/InterCheck.app/Contents/MacOS/InterCheck", ...): No such file or directory
26/09/13 10:11:17.945 PM com.apple.launchd: (com.sophos.autoupdate[6461]) posix_spawn("/Library/Sophos Anti-Virus/SophosAutoUpdate.app/Contents/MacOS/SophosAutoUpdate", ...): No such file or directory
26/09/13 10:11:17.945 PM com.apple.launchd: (com.sophos.notification[6462]) posix_spawn("/Library/Sophos Anti-Virus/SophosAntiVirus.app/Contents/MacOS/SophosAntiVirus", ...): No such file or directory
26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.intercheck[6460]) Exited with code: 1
26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.intercheck) Throttling respawn: Will start in 10 seconds
26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.autoupdate[6461]) Exited with code: 1
26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.autoupdate) Throttling respawn: Will start in 10 seconds
26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.notification[6462]) Exited with code: 1
26/09/13 10:11:17.946 PM com.apple.launchd: (com.sophos.notification) Throttling respawn: Will start in 10 seconds
26/09/13 10:11:18.291 PM Safari: self <TabContentView: 0x7f8d5dd1aa50>
26/09/13 10:11:22.617 PM Safari: self <TabContentView: 0x7f8d5db7bb00>
26/09/13 10:11:27.866 PM Safari: self <TabContentView: 0x7f8d5c331a70>
26/09/13 10:12:19.939 PM com.apple.launchd.peruser.501: (com.sophos.uiserver[6487]) posix_spawn("/Library/Sophos Anti-Virus/SophosUIServer.app/Contents/MacOS/SophosUIServer", ...): No such file or directory
26/09/13 10:12:19.939 PM com.apple.launchd.peruser.501: (com.sophos.uiserver[6487]) Exited with code: 1
26/09/13 10:12:19.939 PM com.apple.launchd.peruser.501: (com.sophos.uiserver) Throttling respawn: Will start in 10 seconds"
Looked all over computer and cant find anything of Sophos please help very urgent!That was all that there was in the most recent one, how long do you think it could take to fix?
Here is the second most recent:
Wed Sep 25 15:39:39 2013
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f81757965, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff81acc397fe, CR3: 0x000000001e2b5025, CR4: 0x00000000000606e0
RAX: 0x000000001d31a000, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff80b0dbb710, RBP: 0xffffff80b0dbb820, RSI: 0x0000000000000000, RDI: 0x0000000000000001
R8: 0x000000000000000a, R9: 0x0000000000000378, R10: 0x0000000000000128, R11: 0x0000000000000378
R12: 0xffffff800c626400, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff81acc39802
RFL: 0x0000000000010246, RIP: 0xffffff7f81757965, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff81acc397fe, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80b0dbb3c0 : 0xffffff8000220792
0xffffff80b0dbb440 : 0xffffff80002c4794
0xffffff80b0dbb5f0 : 0xffffff80002da55d
0xffffff80b0dbb610 : 0xffffff7f81757965
0xffffff80b0dbb820 : 0xffffff7f817667a0
0xffffff80b0dbb840 : 0xffffff7f8173a58e
0xffffff80b0dbb870 : 0xffffff7f8177fb6f
0xffffff80b0dbb8a0 : 0xffffff7f81779632
0xffffff80b0dbb8d0 : 0xffffff7f8177d7d5
0xffffff80b0dbb900 : 0xffffff7f8177c6db
0xffffff80b0dbb9e0 : 0xffffff7f817412b8
0xffffff80b0dbba10 : 0xffffff7f81778684
0xffffff80b0dbba30 : 0xffffff7f817449ce
0xffffff80b0dbbb60 : 0xffffff7f81741a4c
0xffffff80b0dbbbc0 : 0xffffff8000655f3e
0xffffff80b0dbbbe0 : 0xffffff800065681a
0xffffff80b0dbbc40 : 0xffffff8000656fbb
0xffffff80b0dbbd80 : 0xffffff80002a3f08
0xffffff80b0dbbe80 : 0xffffff8000223096
0xffffff80b0dbbeb0 : 0xffffff80002148a9
0xffffff80b0dbbf10 : 0xffffff800021bbd8
0xffffff80b0dbbf70 : 0xffffff80002aef10
0xffffff80b0dbbfb0 : 0xffffff80002daec3
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelHD3000Graphics(7.3.2)[A2328231-E577-32FF-B20F-D08BDC FE9C51]@0xffffff7f81738000->0xffffff7f8179bfff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80889000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80d2e000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80cf5000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
11G63b
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro8,1 (Mac-94245B3640C91C81)
System uptime in nanoseconds: 1866666823698
last loaded kext at 480357661446: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f80795000, size 241664)
last unloaded kext at 303348424187: com.apple.driver.AppleUSBUHCI 5.1.0 (addr 0xffffff7f80af7000, size 65536)
loaded kexts:
com.sophos.kext.sav 8.0.14
org.virtualbox.kext.VBoxNetAdp 4.2.16
org.virtualbox.kext.VBoxNetFlt 4.2.16
org.virtualbox.kext.VBoxUSB 4.2.16
org.virtualbox.kext.VBoxDrv 4.2.16
com.logmein.driver.LogMeInSoundDriver 1.0.2
com.Greatdy.driver.SystemAudioCapture 1.0.0
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8
com.apple.driver.AppleIntelHD3000Graphics 7.3.2
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleUSBHub 5.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.IOPlatformPluginLegacy 5.0.0d8
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleIntelSNBGraphicsFB 7.3.2
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4 -
My Imac recently gives a message "you need to restart your computer" after logging out and clicking "sleep". After a few seconds, gray screeen will roll down and give that messasge. I disconnected USB cable from my printer. Today, after turning it on, the log in screen showed then after 2 seconds the gray screen rolled down again and prompted "you need to restart the computer". I've read the apple communities about kernel panics but to no success. I have a 10.6.8, 2.7 ghz, 4GB. This is the error that showed which I reported to apple mutiple times already.
Panics Since Last Report: 4
Anonymous UUID: 522B583E-D9D7-463D-B57E-6849A69E41D9
Wed Jan 22 11:52:33 2014
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff7f80e2750d, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x00000000000001e0, CR3: 0x0000000000100000, CR4: 0x0000000000040660
RAX: 0x000000000000000a, RBX: 0x00000000000001e0, RCX: 0x0000000001000000, RDX: 0x0000000000000000
RSP: 0xffffff805e413eb0, RBP: 0xffffff805e413f10, RSI: 0x00000000000000dd, RDI: 0xffffff800b3eb7e0
R8: 0x0000000000000003, R9: 0x0000000000000001, R10: 0x0000000000000007, R11: 0x0000000000000051
R12: 0x000000000000000a, R13: 0xffffff804aa59004, R14: 0xffffff800d15f1b4, R15: 0x0000000000000000
RFL: 0x0000000000010202, RIP: 0xffffff7f80e2750d, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805e413b50 : 0xffffff8000204d15
0xffffff805e413c50 : 0xffffff80002d1208
0xffffff805e413da0 : 0xffffff80002e3f4a
0xffffff805e413db0 : 0xffffff7f80e2750d
0xffffff805e413f10 : 0xffffff7f80e7f7d3
0xffffff805e413f30 : 0xffffff800053e46d
0xffffff805e413f60 : 0xffffff8000285b66
0xffffff805e413fa0 : 0xffffff80002c8527
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AirPort.Atheros9388(426.35.3)@0xffffff7f80e1c000->0xffffff7f80 f66fff
dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80804000
dependency: com.apple.iokit.IO80211Family(320.1)@0xffffff7f80df7000
dependency: com.apple.iokit.IONetworkingFamily(1.10)@0xffffff7f80ddd000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 4614091555750
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.5 (addr 0xffffff7f80969000, size 0x65536) - last unloaded 128892379106
loaded kexts:
com.apple.filesystems.afpfs 9.7.1 - last loaded 1016854024083
com.apple.nke.asp_tcp 5.0
com.apple.filesystems.smbfs 1.6.7
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.0.8f3
com.apple.kext.ATIFramebuffer 6.4.2
com.apple.driver.AppleIntelHDGraphics 6.4.2
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleHDA 2.0.8f3
com.apple.ATIRadeonX3000 6.4.2
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AirPort.Atheros9388 426.35.3
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.48
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelSNBGraphicsFB 6.4.2
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.9
com.apple.iokit.IOAHCIBlockStorage 1.6.6
com.apple.driver.AppleFWOHCI 4.7.7
com.apple.driver.AppleUSBHub 4.2.5
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.2.6
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.8f3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.iokit.IOFireWireIP 2.0.4
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.AppleHDAController 2.0.8f3
com.apple.iokit.IOHDAFamily 2.0.8f3
com.apple.driver.ApplePolicyControl 3.0.17
com.apple.driver.AppleGraphicsControl 3.0.17
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.2
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.kext.ATI6000Controller 6.4.2
com.apple.kext.ATISupport 6.4.2
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.9
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.9
com.apple.iokit.IOUSBHIDDriver 4.2.5
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.9
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.9
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.driver.AppleUSBMergeNub 4.2.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOFireWireFamily 4.2.7
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.2.6
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: global_name
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 931.51 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x850b, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 6
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfd110000 / 3
What is going on with this error?It hasn't been acting up since I:
1) Since I unplug my all in one printer with wifi (Hewlett Packard). I barely use the printer and it keeps cleaning out the jets and wasting my **** ink. Plus it'll do a loud self test @ 3:00 in the morning & by this time, I pulled my baseball bat from under the bed and ready to smash some skulls in the office room thinking its a burglar.
But seriously it stop doing it.
This is a late reply but confirmed after 7 months.
Note: I shut down instead of sleep my Imac now because I hardly use it. -
Hi, just now my computer just popped out an error message saying that "You need to restart your computer". I was able to power the iMac back (and i'm typing from my iMac). I did some research about it and it has something to do with the kernel panic..either hardware or software. Since i was able to power back my iMac, i supposed it was software-related problem? Here's the log from /Library/Logs/DiagnosticReports/
I'm sorry it was quite long and i have no idea how to attach the text file which i have saved. What could be the problem here? And any suggestions to avoid this from happening again? My heart skipped a beat just now.. Hopefully it was no something serious such as hardware problems..
thank you!
[quote]
Mon Jan 7 04:41:39 2013
panic(cpu 1 caller 0xffffff8000545709): "complete() while dma active"@/SourceCache/xnu/xnu-1504.15.3/iokit/Kernel/IOMemoryDescriptor.cpp:2273
Backtrace (CPU 1), Frame : Return Address
0xffffff8060213ba0 : 0xffffff8000204d15
0xffffff8060213ca0 : 0xffffff8000545709
0xffffff8060213ce0 : 0xffffff7f80e90e34
0xffffff8060213d30 : 0xffffff7f80e8aac2
0xffffff8060213d80 : 0xffffff7f813c6b84
0xffffff8060213df0 : 0xffffff7f80d740ff
0xffffff8060213e20 : 0xffffff7f80d7ec07
0xffffff8060213e50 : 0xffffff7f80d7ed70
0xffffff8060213ea0 : 0xffffff7f80d7fb39
0xffffff8060213ef0 : 0xffffff7f80d7c076
0xffffff8060213f10 : 0xffffff800053b31f
0xffffff8060213f60 : 0xffffff800053afc5
0xffffff8060213fa0 : 0xffffff80002c8527
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOAHCIBlockStorage(1.6.6)@0xffffff7f813c4000->0xffffff7f813d8ff f
dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
dependency: com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000
com.apple.driver.AppleAHCIPort(2.2.0)@0xffffff7f80d79000->0xffffff7f80d90fff
dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80826000
com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000->0xffffff7f80d78fff
com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000->0xffffff7f80e9cfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 16972898800986
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.5 (addr 0xffffff7f81330000, size 0x65536) - last unloaded 96015086516
loaded kexts:
com.google.filesystems.fusefs 2.1.9 - last loaded 8029647925508
com.bresink.driver.BRESINKx86Monitoring 9.0
com.avatron.AVExFramebuffer 1.6.1
com.Cycling74.driver.Soundflower 1.5.2
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.avatron.AVExVideo 1.6.1
com.squirrels.airparrot.framebuffer 3
com.squirrels.driver.AirParrotSpeakers 1.7
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.msdosfs 1.6.3
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.8f3
com.apple.driver.AppleMikeyDriver 2.0.8f3
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AudioAUUC 1.57
com.apple.kext.ATIFramebuffer 6.4.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AirPort.Atheros9388 426.35.3
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.48
com.apple.ATIRadeonX3000 6.4.2
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelHDGraphics 6.4.2
com.apple.driver.AppleIntelSNBGraphicsFB 6.4.2
com.apple.iokit.SCSITaskUserClient 2.6.9
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.IOAHCIBlockStorage 1.6.6
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.7
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleUSBHub 4.2.5
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.2.6
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.8f3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.4
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleHDAController 2.0.8f3
com.apple.iokit.IOHDAFamily 2.0.8f3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.17
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.17
com.apple.driver.AppleBacklightExpert 1.0.2
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.kext.ATI6000Controller 6.4.2
com.apple.kext.ATISupport 6.4.2
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.9
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.9
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOUSBHIDDriver 4.2.5
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.driver.AppleUSBMergeNub 4.2.5
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOFireWireFamily 4.2.7
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.9
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.9
com.apple.iokit.IOUSBFamily 4.2.6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.3.0
[/quote]Suggest you uninstall SoundFlower, LogMeIn and AirParrot and see if that changes anything.
Allan -
IMac G3 Kernel Panic - You need to restart your computer - HELP
I have an iMac G3 400Mhz slot-loading with 256MB 13GB running Mac OS 10.3.3. It was all along running Ok until I tried to do an OS updating recently. After update done, re-boot and I got this cyclic message "You need to restart your computer". Tried all methods like pressing CtrlOption+PR or Option during power-up but still the same. Now at a loss as I also cannot find my OS media installation CD anymore. Can anyone suggest how to remedy this? Worse case scenario, I don't mind clean re-load OS but need help in getting a copy of the Mac OS installation media.
Welcome To Discussions KevK!
How much space is available on the 13 GB Hard Drive?
What peripherals do you have connected to the iBook?
Are there any programs or applications, that are set to load at Startup?
You may find use helpful tips in this document Resolving Kernel Panics, authored by Dr Smoke.
As the iMac G3 400 MHZ's, original pre-installed OS was Mac OS 8.6, the original system discs, will not be much help.
You will need to purchase a new set of Panther discs, or a newer version of OS X, if you wish to upgrade.
With a larger Hard Drive, and additional RAM, that iMac, is capable of running Tiger 10.4.x.
Tiger is available for purchase at The Apple Store (U.S.).
Panther, is no longer available directly from the Apple Online Store, as Leopard 10.5.x, is the most up to date OS.
But, if you know what to look for, a Full Retail Version, of the Panther Install CDs, or a Full Retail Version, of the Tiger Install DVD, can be purchased, sometimes less expensively, at some online Apple retailers, Amazon, eBay, FastMac, HardCore Mac, AllMac, etc.
Be sure not to purchase grey, upgrade or machine specific CDs or DVDs.
Panther is only on CDs, not DVDs.
The discs should look exactly like the images in the above links, and not say Upgrade, CPU Drop-in DVD, or "This software is part of a hardware bundle purchase - not to be sold seperately." on them.
Additional info in these links.
Using OS X Install CDs/DVDs On Multiple Macs
What's A Computer Specific Mac OS X Release
Software Update, Upgrade: What's The Difference?
Caveat Emptor!
If any are presently available, examine these items very carefully, and if in doubt, ask questions of the seller before purchase!
Panther On eBay
Tiger On eBay
Once Panther 10.3.x is re-installed, you can use the 10.3.9 Combo Update, to upgrade to the final version.
If your Mac meets the Tiger System Requirements, you could also consider installing that, and then use the PPC 10.4.11 Combo Update, to upgrade to the current version.
Additionally, Tiger 10.4.x ships on a DVD, so if your Mac doesn’t have a built-in DVD-ROM player, you will have to use an alternative method of installation.
Info here Installing Tiger Using Firewire Target Disk Mode.
And here Installing Tiger Without A DVD Drive.
The Tiger Media Exchange Program, referred to, is no longer available.
Shop Carefully, Examine All Documentation, And I Wish You Success!
ali b -
Keep getting message - You need to restart your computer - iMac freezes
My iMac freezes without notice, a dark screen comes over the monitor and the message "you need to restart your computer" appears.
This happens randomly and I have no idea what causes this. I thought perhaps it was just a loose power cord, as the cord does seem quite loose.
However, it happens after the machine has been running for some time. Before I have a chance to save my work, the computer tells me it has to shut down. It's not a consistent thing, so it's hard to know if it's the cord or not.
This also happened half way through watching a DVD. Nothing was touched or moved, so it wouldn't appear that this is being caused by a loose cord.
Can anyone shed some light on this problem? (I'm running Tiger on this machine with 700+ megs of RAM plus am using a Mac keyboard. Airport is installed but not in use.Hi there,
I would first make sure your Mac is or isn't on any list contained here: http://www.apple.com/support/exchange_repair/imac.html - you may in fact have a faulty power supply which is covered by repair extension through Apple.
Here's a brief explanation on a Kernel Panic: http://docs.info.apple.com/article.html?artnum=106227
Good luck, Rick
iMac G5 iSight 20" - 30G iPOD in Slimming Black - Mac OS X (10.4.8) - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620 Kodak P880 -
My mac has started displaying a message stating "You need to restart your computer". Web says it's kind of kernel panic! Is this a hardware problem? Do i need to contact my distributor? please help..it annoys me very much..
Hello welcome to the ASC user to user forums
please see these support documents
http://support.apple.com/kb/TS2570
http://support.apple.com/kb/TS1440
http://support.apple.com/kb/HT1455
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/HT1379
http://support.apple.com/kb/ht1379
http://support.apple.com/kb/HT1509 -
I have the "Hanvon 5040 drawing tablet",it was working perfectly with mac till last month.As soon as i plug the USB of my tablet into my macbook pro the computer is blocked and an error apears: "you need to restart your computer..."nothing works.Any help?
Check with the manufacturer for updated drivers for your tablet.
-
IMac G4 Freezes - Get message - You need to restart your computer.
I just posted this question in the G5 forum, I think. The Mac I am using is a G4 - the round 'lamp base' model' - so I will repost the question here.
My iMac freezes without notice, a dark screen comes over the monitor and the message "you need to restart your computer" appears.
This happens randomly and I have no idea what causes this. I thought perhaps it was just a loose power cord, as the cord does seem quite loose.
However, it happens after the machine has been running for some time. Before I have a chance to save my work, the computer tells me it has to shut down. It's not a consistent thing, so it's hard to know if it's the cord or not.
This also happened half way through watching a DVD. Nothing was touched or moved, so it wouldn't appear that this is being caused by a loose cord.
Can anyone shed some light on this problem? (I'm running Tiger on this machine with 700+ megs of RAM plus am using a Mac keyboard. Airport is installed but not in use.
I ran a Hardware Test on it and everything passed. I also completely reloaded all the software, erased the hard drive and did a complete reinstall, and the problem persists. It really is a nuisance and I have no idea what else to try.Hi AnnieGrace,
Sorry to hear of your woes. You are suffering from Kernel Panics (link) which could be caused by defective RAM, dodgy USB drivers or a software corruption etc etc.
I would advise disconnecting all external devices (except an Apple mouse and keyboard), removing any 3rd party RAM you've installed and the Airport card if you have one.
The best thing to do then is work though Dr Smoke's Kernel Panic Resolution Guide (link).
Do let us know how you get on. When I suffered them it was down to cheap RAM; other AD users have reported that old keyboards caused their problem.
regards
mrtotes -
Just done routine update on my iMac, it asked me to restart and now have continual 'You need to restart your computer ...' What can I do?
on a grey screen I see:
panic (cpu 0 caller 0xffffff800064ba7b): "Unable to find driver for this platform: \"ACPI\".\n"@/SourceCache/xnu/xnu-1699.26.8/iokit/Kernel/I0PlatformExpert.cpp:1 504
Debugger called: <panic>
can't perform kext scan: no kext summary
BSD process name corresponding to current thread: Unknown
Mac OS version:
Not yet setSame problem on my MacBook Pro and a bunch of more people here:
https://discussions.apple.com/message/18621731#18621731 -
Panic Kernal: You need to restart your computer, Help please...
Yesterday I installed an update on my MacBook and everything went haywire. I installed the Apple updates
that were recommended for my computer when it did it's weekly update
check. After the install I quit all open applications and did a
restart per the on screen prompt. Finder closed and the computer just
sat for over a half hour and never would finish shutting down. No key
strokes or commands would do anything. As a last ditch effort I held
the power key down until it shut down. I waited a minute then powered
back up. The gray screen with the apple logo comes up then the spinning wheel. Then a
panic kernal saying the computer needs to be restarted. I tried ten
times then I reset the PRAM then I did two hardware checks. First the
short check then the long one. Both tests showed all hardware to be
fine.Then I called Apple. They told me to reset the PRAM, told me to
do a hardware check then told me to boot in safe mode. Then told me to
try an archive reinstall by inserting disc one, power on, then hold
the C key after the startup chime sounds. One of two things happen
when this is done, it either goes to a blank blue screen or the "You
need to restart the computer" message comes up. If I power on with the
disc in and hold the option key the hard drive and the disc shows on
the screen. If I click on the hard drive the "restart message comes up. If I
click on the disc the blank blue screen usually comes up but twice the
"restart" message came up. I have tried all of the start-up key strokes, Once I got into safe mode but I can't get into it anymore, it now gives the you need to restart message. I can get into Verbose and Single user mode but I don't know of anything to try once I'm in either of those modes.I tried to boot system from single user mode by typing in the command sh /etc/rc but a long list of code just comes up and says something about the panic kernal which I believe is telling me that the same problem
I have trying a normal boot is keeping it from booting in single user mode also. I can do a hardware test(I've done this 3 times and everything shows to be OK). The main problem I have now is it won't boot normally and it won't boot from the install disc so I am truly stuck. I am at a loss as to what I should try next
since I can't even reinstall the software. Any help will be greatly
appreciated especially since my free phone help ended 2 days ago and
today was the first time I ever needed it!!
thanks, JasonThanks for replying, I have no peripherals attached, I am booting from the MacBook Tiger DVD one that came with the machine. I get the panic kernal with or without the disc installed. All hardware checks out fine in the three hardware checks I've done. I am almost positive the problem is stemming from the Apple updates performed since this is exactly when my problems began(trying to restart after the Apple updates). I just can't get the machine to boot from the disc no matter what I try so I can reinstall the operating system. I even tried using an external DVD-ROM once to see if it would boot from it but it did the exact same thing as when I try booting from the internal drive. Yes my files are backed up to an external hard drive. I've got no problem doing a Nuke and Repave if I must but since it won't boot from the disc I don't know how I can even do this. I know it is under warranty but since the hard ware checks OK it looks like there would be a way to get it running again without sending it in for repairs. However I am starting to think that's what I'm gonna have to do. I'm just glad I still have an old clamshell iBook to work with so I can access the internet to seek help. Thanks for your input, can you think of anything else I could try?
-
i just got the ibook g4 and i dont know how to set default or something like that i downloaded itunes and it says to choose an application to open itunes??? how do i do that
You might want to post this in the ibook discussion at https://discussions.apple.com/community/notebooks/ibook
-
Help with Kernal Panic; "You need to restart your computer..." on startup
My sister just gave me her old iBook G4. I don't know what OS it is running and I don't know the exact model beyond iBook G4. She is currently looking for the disks that came with it.
Everytime I try to start the computer, before I get past the screen with the apple, the screen goes grey and I get the following message:
"You need to restart your computer. Hold down the Power button for several seconds or press the Restart button."
Are there any diagnostics I can run without the discs that came with the computer? What should my first steps be? Is there any way to tell what OS or hardware I'm using without being able to boot up?
Thanks,
BrettHi Brett and welcome to Apple Discussions.
You could try Starting up in Safe Mode
What is Safe Boot, Safe Mode
Safe Boot takes longer than normal startup
Safe boot may by-pass the problematic process/hardware (the airport card is a frequent culprit) and enable you to boot sufficiently to find out the OS. Click on the blue Apple top/left, then 'About this Mac'. If Safe Boot is successful take a look at Macintosh HD/Library/Logs, particularly Console and Panic. I'm no expert on deciphering logs but you could copy/past the last couple of paragraphs of Panic into a reply.
Good luck,
Adrian -
"you need to restart your Imac"
I don't turn off my Imac that much and I keep getting this message after 5-6 days.
"you need to restart your computer. hold down the power button until it turns off"
It's very annoying while gaming since I die at bosses and lose my stuff etc....
I've sent in the report like 12 times last 2 months, someone have any idea what I can do?
The imac is not that old, maybe 5 months.Here's the crash report guys:
Interval Since Last Panic Report: 3448890 sec
Panics Since Last Report: 2
Anonymous UUID: 77296F6E-FE35-4C95-9350-7E8CA1CFA614
Tue Dec 6 19:45:28 2011
panic(cpu 0 caller 0xffffff80002d1208): Kernel trap at 0xffffff7f808a2410, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff817e098a00, CR3: 0x000000011ba86000, CR4: 0x0000000000040660
RAX: 0x00000000ff000000, RBX: 0x000000000000032f, RCX: 0xffffff817e098a00, RDX: 0x00000000fffff300
RSP: 0xffffff805ffda9c0, RBP: 0xffffff805ffdaa30, RSI: 0xffffff808e106d00, RDI: 0xffffff808e106d20
R8: 0xffffff808e1079bc, R9: 0x0000000000000001, R10: 0x0000000000000d00, R11: 0xffffff808e106d00
R12: 0xffffff817e098a00, R13: 0xffffff804ba45120, R14: 0xffffff804ba45000, R15: 0x00000000fffff300
RFL: 0x0000000000010293, RIP: 0xffffff7f808a2410, CS: 0x0000000000000008, SS: 0x0000000000000010
Error code: 0x0000000000000000
Backtrace (CPU 0), Frame : Return Address
0xffffff805ffda660 : 0xffffff8000204d15
0xffffff805ffda760 : 0xffffff80002d1208
0xffffff805ffda8b0 : 0xffffff80002e3f4a
0xffffff805ffda8c0 : 0xffffff7f808a2410
0xffffff805ffdaa30 : 0xffffff7f808a6047
0xffffff805ffdaac0 : 0xffffff7f8087c55b
0xffffff805ffdaba0 : 0xffffff80005523f8
0xffffff805ffdabe0 : 0xffffff8000553039
0xffffff805ffdac60 : 0xffffff80005537e6
0xffffff805ffdadb0 : 0xffffff80002ba1c4
0xffffff805ffdbe50 : 0xffffff8000205536
0xffffff805ffdbe80 : 0xffffff80002029eb
0xffffff805ffdbef0 : 0xffffff8000274176
0xffffff805ffdbf60 : 0xffffff80002c3095
0xffffff805ffdbfa0 : 0xffffff80002e4894
Kernel Extensions in backtrace (with dependencies):
com.apple.ATIRadeonX3000(6.4.2)@0xffffff7f8086e000->0xffffff7f80b06fff
dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80821000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0xffffff7f80860000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0xffffff7f80838000
BSD process name corresponding to current thread: JavaApplicationS
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 336962476651567
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.5 (addr 0xffffff7f81316000, size 0x65536) - last unloaded 175789078818
loaded kexts:
com.eset.kext.esets_kac 1.0.0d1
com.vmware.kext.vmnet 3.1.3
com.vmware.kext.vmioplug 3.1.3
com.vmware.kext.vmci 3.1.3
com.vmware.kext.vmx86 3.1.3
org.virtualbox.kext.VBoxNetAdp 4.0.6
org.virtualbox.kext.VBoxNetFlt 4.0.6
org.virtualbox.kext.VBoxUSB 4.0.6
org.virtualbox.kext.VBoxDrv 4.0.6
com.vara.driver.VaraAudio 1.0.3
com.razer.orochi.driver 2.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AudioAUUC 1.57
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.8f3
com.apple.driver.AppleMikeyDriver 2.0.8f3
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.kext.ATIFramebuffer 6.4.2
com.apple.driver.AirPort.Atheros9388 426.35.3
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.48
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.ATIRadeonX3000 6.4.2
com.apple.driver.AppleIntelHDGraphics 6.4.2
com.apple.driver.AppleIntelSNBGraphicsFB 6.4.2
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.9
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.IOAHCIBlockStorage 1.6.6
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.2.5
com.apple.driver.AppleFWOHCI 4.7.7
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.2.6
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5 - last loaded 39053098181
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.8f3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.4
com.apple.driver.AppleHDAController 2.0.8f3
com.apple.iokit.IOHDAFamily 2.0.8f3
com.apple.driver.ApplePolicyControl 3.0.17
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.17
com.apple.driver.AppleBacklightExpert 1.0.2
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.kext.ATI6000Controller 6.4.2
com.apple.kext.ATISupport 6.4.2
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.9
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.9
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOUSBHIDDriver 4.2.5
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.9
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.9
com.apple.driver.AppleUSBMergeNub 4.2.5
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOFireWireFamily 4.2.7
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.iokit.IOUSBFamily 4.2.6
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.3.0
Model: iMac12,1, BootROM IM121.0047.B1D, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.71f21
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.35.3
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 931,51 GB
Serial ATA Device: OPTIARC DVD RW AD-5690H
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x850b, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000 / 5
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Razer Orochi, 0x1532, 0x0013, 0xfd130000 / 5
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3 -
I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?
Forgotten passcode or device disabled after entering incorrect passcode
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