I bought an ipad for my 6 yr old granddaughter. While exploring and pushing buttons she inadvertently went to settings and turned on restrictions. now i do not know the password to turn off. any way to reset so i can get app downloads?
i bought an ipad for my 6 yr old granddaughter. While exploring and pushing buttons she inadvertently went to settings and turned on restrictions. now i do not know the password to turn off. any way to reset so i can get app downloads?
http://manuals.info.apple.com/en_US/ipad_user_guide.pdfhttp://manuals.info.apple.com/en_US/ipad_user_guide.pdf
will tell you how
Also see this thread
https://discussions.apple.com/message/17406664#17406664
Similar Messages
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Suddenly I have problems moving files to the trash... get a dialog saying Finder wants to make changes and I must provide the password... Any explanation or ideas how I can get this to stop?
Please take these steps if you're prompted for a password when moving items in your home folder to the Trash.
1. Triple-click anywhere in the line below on this page to select it:
~/.Trash
2. Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open.
3. The dialog should show "You can read and write" in the Sharing & Permissions section. If that's not what it shows, click the padlock icon in the lower right corner of the window and enter your password when prompted. Use the plus- and minus-sign buttons to give yourself Read & Write access and "everyone" No Access. Delete any other entries in the access list.
4. In the General section, uncheck the box marked Locked if it's checked.
5. From the action menu (gear icon) at the bottom of the dialog, select Apply to enclosed items and confirm.
6. Close the Info window and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above. -
I have an ipod touch that i would like to restore to factory settings. Having said that the ipod is locked for over 1,000 minutes and i do not know the password. I know the trick of holding down the lock button and home button at the same time until the "Connect to iTunes" message pops up, but the lock button on my ipod does not work. Is there anything i could do? I really could use some help im very stuck!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Or try using this program to place the iPod in recovery mode
RecBoot: Easy Way to Put iPhone into Recovery Mode
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
i tried to fix screen rotation on my ipad 2 after upgrading to ios 7. did the lock / unlock button, the on/off and even reset to factory settings... nothing works... do not know what to do... any suggestions?
When you reset to factory settings, did you restore as new or did you restore from a backup? If you restored from a backup, you could try restoring as new and don't use the backup. If you do that, you will lose all of your data, but you can download or sync all of your content back to the iPad.
You could also try resetting all settings before your restore as new. Settings>General>Reset>Reset all settings. You will have to re enter all device settings again.
And of course the possibility does exist that the iPad has developed a hardware problem that is causing the rotation issue and only a visit to an Apple Store could determine that for sure. -
My little sister restore my ipod 5th generation and i want to restore from my last back up. It says, "Enter the password to unlock ipod touch back up". I forgot the password. Is their a way of reseting the password or taking it off?? Please help. (im doing this form my imac)
Either:
- Do not restore form that backup
- Copy the backup file to PC and "crack" the password. and then use that password to restor on your Mac.
Where iTunes backups are stored on your computer
The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press theReturn key. -
I have attempted to upgrade os4 to os7. At the end, it threw an error that i had to turn off "Find my iphone" on my phone, which seems to be impossible at that stage as i could not access beyond the upgrade screen.
I thin chose to set up as new iphone, but icloud has taken an old expired email address for which i do not know the password. icloud will not recognise my current itunes email and password, so i now have os7 but am unable to restore from my itunes back up.
Desperately need help please... Any help appreciated
ThankyouIf you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
my computer crashed and lost my itunes, now i have a new computer...is there any way to get my music back from my account
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy to put everything back.
If for some reason you have failed to backup, not good, then you can redownload some purchases in some countries.
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I do not know the password for my icloud account on my iphone 5S, I also want to elete the account and set a new one?
Hi Tania1894,
If you do not know your iCloud password and did not receive your reset email, I would suggest that you troubleshoot using the steps in this article -
If you didn't receive your Apple ID verification or reset email
Thanks for using Apple Support Communities.
Best,
Brett L -
I have an IPod Touch 3rd generation 8 gb, is there any way besides jailbreaking that I can get IOS 4.3.?
You do not have a 3rd gen 8Gb iPod Touch. There is no such thing - really, truely, double true, extra double protected true. {lllaass, back me up here}
Jailbreaking cannot be discussed on Apple forums., except to point you to the following article: http://support.apple.com/kb/HT3743 which will let you know why Apple strongly cautions against "jailbreaking".
You could sell your current iPod and buy a new one, which will be able to use iOS 5.
GM: gross mismanagement
I suppoose jailbreaking would be a GM! -
I have an old i phone 3G and do not know the password for it. trying to restore it from itunes so my daughter can use it as an ipod but keep getting error code 1015, any help on how to get passed this please?
Hi ratcat14!
I have an article that can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden -
My wife got a Iphone in Bangladesh. she do not know the password for apple ID, there is no way to collect it, as the email id for that iphone is not her. how she can use application store and itunes? please help me
If it is second hand, try putting it in recovery mode, and restoring it with itunes on a mac or pc.
Recovery mode tutoral:http://www.youtube.com/watch?v=dkVr5CxFiFM -
so my iphoto is set up with a different apple account from my current one... the email on the old account is out of date and i do not know the password for it. my copmuter will not let me update my iPhoto nor will my old email account allow me to accessit
Did you try this Apple website regarding your old Apple ID and its password: Apple ID: If you forget your password
OT -
My mini has a password on it now that I have iOS 7 I do not know the password. Nor will it let me restore since it has find my mini in iCloud. How can I restore and take off the password
Sounds like then maybe a "friend" got hold of your phone and set a SIM card password. Not much you can do if that is the case if you do not know the password except go to your carrier and request a new SIM card.
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HEY MY PHONE IS LOCKED AND MY STEPSON STEP UP A ICLOUD ACCOUNT AN KNOW HE DOES NOT KNOW THE ICLOUD USERNAME OR PASSWORD. WHEN I TURN THE PHONE ON IT WILL SAY HELLO AN ASK FOR THE STATE AN THE ASK FOR THE INTERNET PASSWORD. THEN IT ASK FOR THE ICLOUD AN THE PASSWORD AN WE DONT KNOW IT TO GET THE PHONE UNLOCKED. I HAVE TRIED HOOKING IT UP TO ITUNES BUT IT DOES NOTHING JUST GOES BACK TO THE SAME SCREEN. SO CAN U PLEASE HELP ME UNLOCK MY PHONE. IVE BEEN THE THE VERIZON STORE AN THE THE APPLE STORE AN THE SAID THEY CANT UNLOCK IT THAT I HAD TO GO ON AN WEBSITE IFORGOT.APPLE.COM AND EXPRESSLANE.APPLE.COM AN WHEN U PULL IT UP YOU DONT KNOW WHAT TO GO ON BECAUSE THERE IS SOME MANY TO CHOOSE FROM SO IT DOESNT HELP ME AT ALL. ITS LIKE THAT ON BOTH WEBSITES THEY FAIL TO TELL U THAT THERE IS ALOT TO CHOOSE FROM. IF THEY WOULD GIVE YOU THE ONE TO GO TO START WITH U WOULDNT BEEN ON THE COMPUTER FOR HOURS AN HOURS AT A TIME.
drop the CAPS thats rude.
iforgot.apple.com there is a link for find my apple id click here
https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
Peace, Clyde -
Help!!! I've lost all of my contacts and information after the ios7 update. After the update I plugged my phone into my MacBook and it reverted back to my old icloud account. I checked my MacBook and everything on there is connected to my new icloud account. I'm not sure why this has happened, but I have been trying for two days to get my new icloud account back. My phone won't allowe to log out of the icloud account it is logged into because I don't know the password. Simple solution, reset the password. Not so simple. I don't have the email address associated with the account anymore. So I attempted the security question option. When I entered my birthdate, it said that it was incorrect. I have tried multiple times and nothing will work. Can someone please help me??
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.
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