I bought an ipad that i think was stolen how do i wipe everything from it?

I have tried to reset it by connecting it to the computer and holding all the buttons but while it is resetting it keeps saying that it cannot connect to the ipad without the passcode. Is there something that I need to do to get it to get passed that?

In order to unlock the iPad, you need to restore it using recovery mode. The instructions are in this support article. You will erase the device when you do this, but that's what you want to do anyway.
this can take a few tries, so don't give up if it doesn't work the first time.
http://support.apple.com/kb/ht4097

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